Business Details
11 Years
experience
Emergency
services
Your Trusted NHS GP Practice in Solihull
Hobs Moat Medical Centre is a dedicated NHS GP practice serving the Solihull community with a commitment to excellence in patient care. Established in 2015, our practice is led by experienced GPs and healthcare professionals who provide comprehensive primary care services, including chronic disease management, preventive healthcare, and urgent medical consultations. We are proud to be rated 'Outstanding' by the Care Quality Commission, reflecting our adherence to the highest standards of clinical governance and patient safety. Our team prioritizes patient-centered care, offering personalized treatment plans and fostering long-term relationships with our patients. We utilize advanced clinical systems to ensure accurate diagnoses and efficient care coordination, while our accessibility initiatives support patients with diverse needs.Through continuous staff training and patient feedback mechanisms, we strive to improve services and address community health priorities. Our partnership with local healthcare providers ensures seamless referrals and integrated care pathways. We actively promote health education and preventive measures to empower patients in managing their wellbeing. With a focus on transparency and ethical practice, we maintain strict confidentiality and comply with all regulatory requirements. Our dedication to equality ensures inclusive care for all patients, regardless of background or circumstance.
Services
GP consultations
Chronic disease management
Vaccinations
Urgent care
Online booking
Repeat prescriptions
Health checks
Child health services
Mental health support
Home visits
Details
- Year established: 2015
Highlights and features
- We have experienced GPs and healthcare professionals with a focus on personalized care.
- Our practice is rated 'Outstanding' by the Care Quality Commission for clinical excellence.
- We offer 24/7 access to emergency medical advice via NHS 111.
- Our online booking system and digital services enhance patient convenience.
- We are committed to equality, accessibility, and tailored support for all patients.
Associations and certifications
- Care Quality Commission (CQC)
What people say
Outstanding doctors
Sympathetic consultations
Quick actioned requests
Delighted with service
Clear explanations
Services
GP Consultations
Our experienced GPs provide comprehensive consultations for acute and chronic conditions, preventive healthcare, and health advice. Patients receive personalized care plans and access to diagnostic services. The practice emphasizes continuity of care through regular follow-ups and coordinated referrals to specialists when needed.
Chronic Disease Management
We offer specialized management for chronic conditions like diabetes, asthma, and heart disease. Services include regular monitoring, medication reviews, and lifestyle advice. Our team works closely with patients to optimize treatment outcomes and reduce hospital admissions through proactive care planning.
Vaccinations
The practice provides routine and travel vaccinations, including flu jabs and childhood immunisations. Our nurses ensure safe administration and provide guidance on vaccine-preventable diseases, adhering to NHS schedules and individual patient needs.
Urgent Care
Urgent medical issues are addressed through same-day appointments and telephone triage. Our clinicians assess and treat conditions requiring prompt attention, with access to emergency medications and onward referral pathways for complex cases.
Online Services
Patients can book appointments, order repeat prescriptions, and access health records via our online platforms. These tools enhance convenience and enable secure communication with the practice team for administrative and clinical requests.
People
Dr Nick Ridge
GP Partner
Dr Ridge is a dedicated GP with extensive experience in primary care, focusing on patient-centered medicine and chronic disease management.
Dr Struthi Gowda
GP Partner
Dr Gowda specializes in women's health and preventive care, bringing expertise in holistic healthcare approaches to the practice.
Dr Anant Malde
GP Partner
Dr Malde has a special interest in mental health and diabetes care, committed to improving patient outcomes through tailored treatment strategies.
Questions
How do I book an appointment with a GP?
Use our online booking system via the 'Appointments' section on our website or contact NHS 111 for urgent requests.
What services are available for chronic disease management?
We offer regular monitoring, medication reviews, and personalized care plans for conditions like diabetes, asthma, and heart disease.
Can I access my medical records online?
Yes, our online services allow patients to view health records, request prescriptions, and communicate securely with the practice team.
What should I do in a medical emergency?
Call 999 immediately for life-threatening emergencies or visit the nearest A&E department for urgent care.
Are there services for non-NHS medical reports?
Yes, we provide private medical reports and certificates at specified fees, including fitness-to-travel letters and insurance forms.
How does the practice support patient confidentiality?
We adhere to strict data protection policies, ensuring all medical records are securely stored and only accessed by authorized staff.
Reviews (5)
User
Jan 20, 2022
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Dont know why this useless practice is still open, been ringing since last week, phone either cant take any more calls due to high capacity or you start on caller number 20 and have to wait over an hour to speak to someone, and then get told theres no appointments and to ring badger clinic or in the morning at 8:30 which Ive already been going for the past 4 days, this is the issue every time. Whats the point of having your own doctors when they constantly try and send you to badger clinic.
Maisie Brown
Dec 14, 2021
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Absolutely disgusted by the negligence of this practice. I am registered with this GP and was in desperate need of a prescription for my usual medication, was offered a phone consultation and was never called. Next time, I rang 111 who DIRECTLY spoke to the clinic manager and set up a consultation for me. I got a voicemail from the CLINIC MANAGER Jessica advising me Ill be contacted today. No call AGAIN!! Now reception phone line is closed, another day WASTED waiting for this garbage clinic. Should have just bit the bullet and gone to A&E. DO NOT WASTE YOUR TIME HERE.
Elliot Ness
Nov 29, 2021
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Awful, Father is housebound have been waiting 3 weeks for an unnamed Pharmacist to visit. Cannot give me any other details regarding time, or name. When calling practice now, says phone lines are fully at maximum, call 111. Cannot call 111 for jabs. Cannot visit in person nor by phone. This isn't a service. In October were using the excuse of new system, unsure what excuse is now. However clearly not a staffing issue as they are not actively recruiting staff.
S. M.
Nov 17, 2021
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The absolute worst medical centre I have ever come across. Meant to open at 8am but if you call at 8.15 the phone lines are still closed. My pregnant wife has not had a single call from her midwife and in a year we have not been able to get an appointment when we have needed one. Rather travel back to Coventry for a GP
Ineta J.
Oct 26, 2021
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Very, very poor service. I came to drop off my registration forms for the receptionist/practice manager to tell me that 'she'd like to shoot the person who gave me the registration form', as that they are not accepting new patients (which is against government guidelines). The woman was simply rude. This practice should evaluate the kind of staff they hire to deal with patients and make sure they're fit to deal with the public.
