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22 Years
experience
Emergency
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Trusted TV Aerial & Security System Installers
Established in 2004, Hetra Media has built a reputation for delivering high-quality technology solutions to residential and commercial clients across Chelmsford and surrounding areas. Our team of experienced engineers specialises in TV aerial installations, CCTV systems, smart security solutions, and IT network infrastructure, combining technical expertise with a commitment to customer satisfaction. All installations adhere to CAI standards and are backed by a comprehensive 3-year guarantee covering parts and labour. We utilise advanced diagnostic equipment to ensure optimal signal alignment and system performance, offering tailored solutions for multi-room properties and communal buildings. Our services extend to home automation integration, Wi-Fi network optimisation, and business-grade broadband solutions.

With RDI-LB registration and full insurance coverage, we maintain strict professional standards while providing 24/7 support for critical security systems. Our engineers hold photo ID cards and follow strict protocols to ensure minimal disruption during installations. Client testimonials consistently highlight our reliability, technical proficiency, and dedication to resolving complex reception and connectivity issues. We offer free consultations and no-obligation quotes, ensuring transparent pricing with all components included in initial estimates. Our commitment to innovation is demonstrated through smart home integration capabilities and cutting-edge 4K CCTV technology.
Services
TV Aerial Installation CCTV Systems Security Alarms IT Network Solutions Wi-Fi Setup
Details
  • Year established: 2004
Highlights and features
  • 3-year guarantee on all aerial installations
  • CAI-certified engineers with photo ID verification
  • 24/7 support for security and CCTV systems
  • RDI-LB registered digital reception specialists
  • Free consultations with no-obligation quotes
Associations and certifications
  • Confederation of Aerial Industries (CAI)
  • RDI-LB
What people say
Experienced engineers 3 year guarantee Excellent customer service High quality materials 24/7 support available
Services
TV Aerial Installation
Professional TV aerial installations using digital-ready equipment with spectrum analyser alignment. Includes 3-year guarantee on parts and labour, CAI-standard compliance, and replacement of all components including aerial brackets and cables. Engineers follow strict protocols to ensure minimal disruption during installations.
CCTV Systems
HD and 4K CCTV installations with smart features including facial detection and intrusion alerts. Systems support remote monitoring via smartphone apps, with 24/7 technical support available. Includes thermal imaging options and evidential video preparation services for law enforcement.
Security Alarms
Wireless smart alarm systems with Texecom Connect integration. Features include remote control via smartphone, smoke/CO2 detector monitoring, and smart plug automation. Systems provide real-time notifications and can be customised for different property types.
IT Network Solutions
Business network design and installation with structured cabling and wireless infrastructure. Solutions support VoIP phones, cloud technologies, and scalable growth requirements. Includes home office network optimisation with seamless device connectivity across wired and wireless platforms.
Wi-Fi Setup
Home and office Wi-Fi solutions combining wired and wireless access points. Ensures seamless connectivity for multiple devices including smartphones, tablets, and smart TVs. Optimised for streaming services, online gaming, and business applications with signal strength guarantees.
Questions
What services does Hetra Media offer?
We specialise in TV aerial installations, CCTV security systems, smart home security solutions, IT network infrastructure, and Wi-Fi optimisation for residential and commercial properties.
Do you provide guarantees for your work?
All aerial installations come with a 3-year guarantee covering parts and labour, with systems built to CAI industry standards.
Are your engineers qualified?
Our team consists of CAI-certified engineers with photo ID verification, using professional diagnostic equipment for all installations.
Do you offer emergency support?
Yes, we provide 24/7 support for security systems and CCTV monitoring, with emergency call-outs available.
Can you help with smart home integration?
We offer smart home security integration, including Texecom wireless systems with remote control via smartphone apps.
Reviews (4)
Angela Chapman
Dec 26, 2020 Report
Positive:Professionalism,Quality,Responsiveness,Value
Excellent service, friendly and helpful. I won't hesitate to recommend this company to friends.
Kim B.
Jul 28, 2019 Report
We would highly recommend this company, after searching the internet for an aerial company to sort out a loose cable, we saw the reviews of Hetra Media and gave them a call. They were excellent from that first call, a gentleman called Craig came out the same day to quote us, we agreed to the quote which we were extremely happy with.
Craig came out and resolved our cable problem, he also sorted out more than we expected, we are so happy with the service we received also the quality of work and tidiness. This is customer service above and beyond. We are so pleased we called Hetra Media and will
Gordon Brough
Jul 22, 2018 Report
They fitted a new aerial and the two men that came to do the job were excellent. I really wouldn't go anywhere else after receiving such outstanding customer service.
Roger Clayton
Jul 25, 2017 Report
They came out to look on the day of my call, job was booked in for one week later and done on that day. Needed some extra tv points put in. Was given a estimate on the phone based on my description on the job- which is both unusual and great - so i knew it was worth them coming out, that we were on the same page for what i was prepared to pay and what the job was worth, rather than have someone come round and ask the earth and have to say no wasting both our time. Job was estimated at 2.30 hrs or so and was done in two to a high professional standard with a minimum of mess and he cleaned up after