Business Details
50+ Years
experience
Your Trusted Piano Service Provider in Northern Ireland
Established in 1972, Benny Crawford & Son is a family-run business dedicated to providing comprehensive piano services across Northern Ireland. With Benny Crawford's foundational experience at Tughan Crane Piano Shop in the 1950s and Robert Crawford's continued expertise since the 1990s, we combine decades of hands-on knowledge with a passion for musical excellence. Our services encompass piano tuning, repairs, restoration, and sales, all delivered with meticulous attention to detail and customer satisfaction. Our Bangor showroom, operational since April 2022, offers a curated selection of upright and beginner pianos, while our online store provides accessories like stools, lamps, and care products. We specialize in grand and upright piano hires for weddings and events, alongside professional removal services for pianos.Our commitment to transparency ensures honest assessments of piano conditions, prioritizing economically sensible solutions for our clients. Testimonials highlight our reliability, competitive pricing, and exceptional service, including free post-purchase tunings and flexible delivery options. As a trusted local business, we pride ourselves on personalized service, whether advising first-time buyers or preparing instruments for concert venues. Our expertise extends to servicing educational institutions, private tutors, and event organizers, ensuring every piano we handle meets the highest standards of performance and care.
Services
Piano Tuning
Piano Sales
Piano Hire
Piano Removals
Piano Accessories
Details
- Year established: 1972
Highlights and features
- Established family business since 1972 with generational expertise
- Showroom with quality-prepared pianos in Bangor since 2022
- Specialist in concert-standard piano hire for weddings and events
- Comprehensive removal service with post-move tuning support
- Transparent assessments prioritizing cost-effective piano solutions
What people say
Excellent customer service
Competitive pricing
Exceptional technical expertise
Reliable delivery
Honest assessments
Services
Piano Tuning
Professional piano tuning services across Northern Ireland using precision techniques developed over 50 years of family expertise. Our tuners assess each instrument's condition to determine optimal pitch stability, offering regular maintenance schedules to preserve sound quality. Clients receive honest evaluations of piano viability, preventing unnecessary expenditure on unviable instruments through our transparent assessment process.
Piano Sales
Curated selection of quality upright and beginner pianos available through our Bangor showroom and online platform. Each instrument undergoes professional regulation and preparation before sale, with delivery and first tuning included in purchase price. Our no-pressure sales approach helps customers select appropriate instruments based on playing requirements and budgetary considerations.
Piano Hire
Premium Yamaha grand and upright piano hire for weddings, concerts, and special events across Northern Ireland. All hire instruments receive concert-standard preparation including regulation, toning, and polishing. Packages include delivery, collection, and tuning at A440 pitch, with optional pianist arrangements available for complete event solutions.
Piano Removals
Specialist piano transportation services throughout Northern Ireland using techniques refined over decades of experience. Our evening removal service operates Tuesdays and Thursdays with post-move tuning recommendations to allow instruments to settle in new environments. Professional handling ensures safe relocation of valuable and antique instruments.
Piano Accessories
Comprehensive range of piano maintenance products and accessories available through our online store. Stock includes specialist polishing cloths, maintenance tools, and decorative items like classical piano lamps. All products selected to complement our core piano services and support ongoing instrument care.
People
Benny Crawford
Founder
Established the business in 1972 after apprenticeship at Tughan Crane Piano Shop in Belfast during the 1950s. Pioneered piano tuning services across Northern Ireland before passing leadership to his son Robert in 1997.
Robert Crawford
Managing Director
Joined the business in the early 1990s, expanding services to include showroom sales and concert-standard piano hire. Holds over 25 years' experience in piano tuning and restoration, maintaining the family's reputation for technical excellence and customer service.
Questions
Do you service all piano types?
We handle all tunable upright and grand pianos regardless of age or condition, providing honest assessments of viability before recommending work.
What areas do you cover?
We operate throughout Northern Ireland, including Bangor showroom visits by appointment and removal services available countywide.
Are hire pianos included in event packages?
Our hire packages include delivery, concert-standard tuning, and appropriate stool, with optional pianist arrangements for complete event solutions.
How do you assess piano condition?
Our technicians evaluate structural integrity and mechanical functionality to determine economic viability for repairs or restoration work.
Do you offer after-sales support?
We provide free initial tunings, regular maintenance reminders, and ongoing technical support for all purchased instruments.
