Business Details
50+ Years
experience
Your Trusted Partner for Print & Document Management Solutions
Lanier South West has been a trusted provider of managed print and document management solutions in the South West for over five decades. Established in 1968, our locally-based team prioritises customer relationships and tailored service delivery, serving businesses across BS, BA, and TA postcodes. We specialise in reducing document costs, optimising print systems, and enhancing productivity through innovative technology. Our expertise spans managed print services, document management software, and GDPR compliance solutions, supported by long-standing partnerships with industry-leading suppliers.With a commitment to community values and technical excellence, we combine the reliability of a family-run business with the capabilities of a national service provider. Our engineers provide rapid on-site support, and our flat-rate billing model ensures predictable costs for clients. Recognised for our 99% customer satisfaction rate, we continue to evolve with industry advancements while maintaining a personal approach to client care.
Services
Managed Print Service
Print Audit Service
GDPR Compliance
Document Management Software
Multifunction Photocopiers
Desktop Scanners
VOIP Telephony
Flat Rate Billing
Standard Billing
Support Services
Details
- Year established: 1968
Highlights and features
- We offer 50+ years of experience in print and document management
- Our locally-based engineers provide rapid on-site support
- We serve 20+ locations across the South West region
- We implement flat-rate billing for predictable costs
- We maintain 99% customer satisfaction through tailored solutions
What people say
User friendly
Favourable reviews
Reliable service
Services
Managed Print Service
Our Managed Print Service optimises document workflows through tailored technology solutions. We assess existing systems, implement cost-saving measures, and provide ongoing maintenance for businesses across the South West. This service reduces paper consumption by up to 30% while improving operational efficiency through centralised management and automated processes.
Print Audit Service
The Print Audit Service identifies inefficiencies in document workflows through comprehensive analysis. We measure print volumes, user patterns, and equipment performance to recommend optimised solutions that typically reduce printing costs by 20-40% while maintaining productivity across multi-location operations.
GDPR Compliance
Our GDPR Compliance service ensures secure document handling through encrypted systems and access controls. We implement verification procedures for print jobs, secure storage solutions, and audit trails to protect sensitive information while maintaining regulatory compliance for businesses in regulated sectors.
Document Management Software
Document Management Software streamlines document organisation and retrieval processes. Our solutions integrate with existing systems to enable mobile access, automate workflows, and reduce paper dependency through digital forms and electronic signatures while maintaining data security.
VOIP Telephony
VOIP Telephony solutions provide scalable communication systems with advanced features like call routing and analytics. Our implementation ensures reliable connectivity with reduced infrastructure costs compared to traditional phone systems while supporting business growth.
Questions
What areas do you serve?
We serve businesses across Bath, Bristol, Taunton, and 20+ locations in the South West region.
How can you help reduce printing costs?
Through print audits, managed services, and document management software that typically reduce costs by 20-40%.
Do you offer fixed pricing options?
Yes, our flat-rate billing model provides predictable monthly costs for print services.
How do you ensure GDPR compliance?
We implement secure print verification, encrypted storage, and audit trails for document management.
What support options are available?
We offer remote assistance, on-site engineer visits, and training resources for all solutions.
Reviews (5)
Adrian Collins
Oct 21, 2021
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Lanier did a fantastic job of installing a number of printers for an entire school - right in the middle of lockdown. I have always found them friendly, and fast to respond to emails. Often within minutes (thanks Jane!) - the engineers are quick and efficient, and I would highly recommend this company !
Steve Coates
Feb 19, 2021
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I called Calum at Lanier late on Friday for an urgent plotter replacement and everything is sorted with a new plotter arriving tomorrow. It couldn't have been simpler or more efficient, so our thanks to all.
Kelly Jones
Feb 09, 2021
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We have been with Lanier for many years now and would highly recommend them. Great service from a local supplier.
Editor Mark Parish Mag
Oct 02, 2019
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Really nice company to deal with, have dealt with them for years as a repeat customer and always had excellent service and helpful advice
James Griffin
Sep 27, 2019
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We have been using Lanier for many years and have always had fantastic customer service at the best price I could find thank you team!!
