Business Details
9 Years
experience
Your Trusted Partner for HVAC Solutions
Alto Energy was established in 2017 by a team of industry experts with over 100 years of combined experience in heat pump and underfloor heating systems. We specialise in supplying MCS-accredited renewable energy solutions, providing comprehensive support for installers, developers, and homeowners across the UK. Our technical department ensures compliance with industry standards, enabling access to government grants while maintaining the highest installation quality. We employ fully qualified engineers to deliver tailored heat pump systems that meet specific property requirements, combining product expertise with a commitment to sustainability. With a focus on innovation and customer-centric service, we partner with leading manufacturers like Mitsubishi and Bosch to offer cutting-edge solutions.Our track record includes supporting over 4,000 installations under our MCS Umbrella Scheme, backed by accreditations that reflect our adherence to technical and ethical standards. We invest in staff development and provide practical training programs, including the Start At Home initiative, to address industry skills gaps. Our operational history demonstrates a consistent ability to simplify heat pump adoption through design, supply, and commissioning support. By prioritising transparency and technical excellence, we aim to accelerate the UK's transition to low-carbon heating solutions while maintaining trust through clear communication and reliable service delivery.
Services
Heat Pump Supply
MCS Umbrella Scheme
Technical Support
Installation Training
Underfloor Heating Systems
ECO Funding Assistance
Air Source Heat Pumps
Ground Source Heat Pumps
Air to Air Heat Pumps
System Design
Details
- Year established: 2017
Highlights and features
- We offer 24/7 technical support for heat pump installations
- Our engineers hold full qualifications for MCS-compliant installations
- We provide free heat pump training through the Start At Home scheme
- We guarantee compliance with government grant requirements
- We maintain partnerships with leading manufacturers like Mitsubishi and Bosch
Associations and certifications
- MCS (Microgeneration Certification Scheme)
What people say
Expert technical support
Reliable MCS compliance
Efficient installations
Cost-effective solutions
Comprehensive training
Services
Heat Pump Supply
We supply air source, ground source, and air-to-air heat pumps from leading manufacturers including Mitsubishi, Bosch, and Samsung. Our systems achieve seasonal efficiencies up to 4.0 CoP, reducing carbon emissions by up to 75% compared to fossil fuel boilers. Each supply includes technical specifications and compatibility assessments for seamless integration with existing heating systems.
MCS Umbrella Scheme
Our MCS-accredited umbrella scheme provides installers with full compliance support, including design validation, paperwork processing, and access to government grants. This service reduces administrative burdens while ensuring installations meet Microgeneration Certification Scheme standards for quality and performance verification.
Technical Support
Our qualified engineers offer end-to-end technical assistance covering system design, component selection, and commissioning. We provide site-specific recommendations to optimise efficiency, particularly when integrating heat pumps with underfloor heating systems that operate at 45C flow temperatures for maximum performance.
Installation Training
We deliver practical training programs including the Nesta-funded Start At Home scheme, which provides installers with hands-on experience. Our courses cover MCS compliance requirements, system design principles, and commissioning procedures to build technical competence across the renewable heating sector.
Underfloor Heating Systems
Our Emmeti-approved underfloor heating systems are engineered for optimal compatibility with heat pumps. We provide complete pipe layout designs and supply packages that maximise system efficiency through low-temperature operation, reducing energy consumption while maintaining consistent indoor comfort levels across residential and commercial properties.
People
Scott Greening
Managing Director
With extensive experience in renewable energy systems, Scott leads strategic direction at Alto Energy. He oversees business growth while maintaining technical excellence standards across all heat pump supply and support operations.
Dave Webb
Technical Director
Dave manages technical operations, ensuring compliance with MCS standards. He leads engineering teams in system design validation and provides expert guidance for complex heat pump installations across diverse property types.
Matt Townsend
Sales Director
Matt heads sales operations, connecting installers and developers with tailored heat pump solutions. He focuses on expanding market access to renewable heating technologies through strategic partnerships and educational initiatives.
Questions
What heat pump brands do you supply?
We supply Mitsubishi Ecodan, Bosch Compress, Samsung GEN6, and IVT Greenline heat pumps, all selected for their efficiency and reliability in UK conditions.
Do you support MCS accreditation for installers?
Yes, our MCS Umbrella Scheme provides full compliance support including design validation, paperwork processing, and quality assurance for heat pump installations.
Can you help with government grant applications?
We ensure all installations meet requirements for government incentives like the Renewable Heat Incentive and ECO funding schemes.
Do you offer technical training for installers?
We provide free heat pump training through our Start At Home scheme and offer ongoing technical support for system design and commissioning.
What underfloor heating systems do you recommend?
We supply Emmeti-approved underfloor heating systems specifically designed to work optimally with heat pumps at low flow temperatures.
How do heat pumps reduce carbon emissions?
Our systems achieve up to 75% lower emissions than gas boilers by using renewable energy from air or ground sources with high efficiency ratios.
Videos
Reviews (4)
Sam Whittaker
Dec 26, 2021
Report
Amazing and efficient service from the point I phones with a breakdown. The technical team rang back within 5 minutes and we diagnosed the fault over the phone. The technician who I have met before came out much quicker than expected and explained everything to me. As a side issue we now know what was causing a spike voltage in our home. What a great team and fabulous customer service. Even the accounts team handled an invoice query promptly and was so keen to support me. I cannot recommend Alto Energy highly enough.
Steve Denison
Aug 31, 2021
Report
Great overall experience! From the 1st call the team were super helpful and professional. Service was performed to high standard and the Engineer, Blake, so extremely helpful , taking time to explain the technicalities of the heating system in the day, and afterwards. Thank you Blake
Eric Price
Aug 24, 2021
Report
Top class service & support. The engineer was very professional and was able to find and fix a leak that was causing loss of pressure on our internal heating piping loop. His communication throughout the visit was excellent; as he answered all of our questions & ensured we understood the reasons for any changes. He had a very calm & reassuring manner. Such a commitment to great customer service is to be commended.
Catherine Wahlberg
Jul 15, 2021
Report
I was really impressed by the knowledge of the engineer who attended to service my ASHP. Alto did not install though I wish they had. They were courteous, tidy and respectful answering all the questions I had about the unit which incidentally is not quite right but that is not Altos doing. These units are complex and getting installation and onward care right is so important. The whole exterior unit also got a fabulous wash too. I was very happy and will definitely use Alto again. The price was also reasonable.
