Business Details
24 Years
experience
Professional Domestic Cleaning Services in Cambridge
Established in 2002, Belle Casa Cambridge (Cambridge) Ltd has been providing professional domestic cleaning services to homes and small offices in Cambridge. As part of the nationwide Belle Casa Cambridge Network, we combine local expertise with national standards to deliver reliable, tailored cleaning solutions. Our team of over 80 experienced housekeepers undergo rigorous vetting, including reference checks and identity verification, ensuring both safety and quality. We offer flexible scheduling with a minimum commitment of 2 hours weekly, all at competitively fixed rates guaranteed until January 2026.Backed by comprehensive insurance coverage, including 10 million employer liability and 2 million public liability, we prioritise client satisfaction through meticulous service matching and a 14-day cooling-off period. Our glowing testimonials reflect our commitment to professionalism, with housekeepers often becoming trusted weekly fixtures in clients' lives.
Services
Domestic Cleaning
Ironing Service
Regular Cleaning
Housekeeper Matching
Flexible Scheduling
Details
- Year established: 2002
Highlights and features
- Established in 2002 with a proven track record in Cambridge
- Comprehensive 10 million employer liability and 2 million public liability insurance
- 80+ fully vetted and insured housekeepers with identity verification
- Flexible scheduling from 2 hours weekly with no maximum commitment
- 14-day cooling-off period for client satisfaction assurance
What people say
Super reliable and dependable
Cheerful and punctual
Thorough and willing to adapt
Kind and helpful attitude
Excellent work quality
Services
Domestic Cleaning Service
Our domestic cleaning service provides tailored housekeeping solutions for homes in Cambridge. Experienced housekeepers perform dusting, vacuuming, polishing, and appliance cleaning, adapting to specific client needs. The service includes flexible scheduling options and optional ironing at the same competitive hourly rate.
Ironing Service
Available as an add-on to regular cleaning, our ironing service ensures crisp, neatly pressed garments and linens. Housekeepers use professional techniques to handle various fabrics, maintaining garment quality while integrating seamlessly into scheduled cleaning visits.
People
Barry Turpin
Co-Founder
Co-founder of Belle Casa Cambridge, Barry Turpin has over two decades of experience in domestic services management. He oversees operational standards and client relations, ensuring adherence to the company's commitment to quality and reliability.
Rachel Turpin
Co-Founder
Rachel Turpin, co-founder of Belle Casa Cambridge, brings extensive expertise in personnel vetting and service matching. She focuses on housekeeper training and client satisfaction, maintaining the company's high service standards since its establishment in 2002.
Questions
What areas do you cover?
We primarily serve Cambridge and surrounding areas, providing domestic cleaning services tailored to local homes and offices.
Do you offer one-off cleans?
No, we specialise in regular weekly or fortnightly cleaning services rather than one-off or end-of-tenancy cleans.
Are your housekeepers insured?
Yes, all housekeepers are covered by £10 million employer liability, £2 million public liability, and £2 million accidental damage insurance.
How are housekeepers selected?
Housekeepers undergo rigorous vetting including reference checks, identity verification, and work permit validation to ensure quality and safety.
Can I change housekeepers?
Yes, we offer a 14-day cooling-off period and replacement housekeepers if you're not satisfied with the initial match.
What are your rates?
Our competitive rate is £16.50 per hour, fixed until January 2026, with a minimum 2-hour weekly commitment.
Reviews (4)
Sara Volpe
Dec 10, 2019
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The first cleaning service to call me back and sent someone out within a week of me calling. Tina did an amazing job at her first clean and Im looking forward to continued great service.
Barbara Fernandez
Dec 20, 2018
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Due to a recent change in circumstances I no longer use Belle Casa, but our housekeeper was reliable, professional and the office were always very polite and efficient and would not hesitate to return to them.
Nima Razavi
Oct 24, 2018
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Worst cleaning company ever. Provided up to dozen to date completely unreliable cleaners. Expects one month paid notice despite not providing any cleaners. And does not refund for missed sessionss.. I have to argue with them about this. Avoid!
Molly Esman
Jun 17, 2017
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Although Initial our Housekeeper was not Ideal, the office team immediately allocated a replacement housekeeper that suited us much better as and almost part of the family now after 3 years with us. The office is always quick to respond and a personal approach is always provided. I would certainly recommend their services.
