Business Details
28 Years
experience
Emergency
services
Expert Facilities Management Solutions in London
Artic Building Services has been a leader in Hard Facilities Management across London and the Home Counties since 1998. With over 25 years of experience, we specialise in delivering tailored mechanical, electrical, and HVAC solutions to healthcare, higher education, and commercial sectors. Our team of 140+ directly employed, security-cleared engineers ensures compliance, reliability, and 24/7 support for both planned and reactive maintenance. ISO9001:2015 accredited, we prioritise quality control and innovative energy management strategies to reduce costs and environmental impact.Our client-centric approach combines advanced CAFM technology with transparent communication, offering bespoke service regimes that align with long-term business goals. By maintaining direct partnerships with NHS trusts, universities, and commercial entities, we provide seamless integration and operational excellence. Our commitment to sustainability and data-driven Condition Based Maintenance sets us apart as a trusted partner for complex infrastructure needs.
Services
Mechanical Installations
Electrical Installations
Energy Management
HVAC Maintenance
Planned Preventative Maintenance
Details
- Year established: 1998
Highlights and features
- 25+ years of experience in Hard Facilities Management since 1998
- 140+ directly employed, security-cleared engineers with technical expertise
- ISO9001:2015 accredited quality control processes
- 24/7 helpdesk for immediate reactive maintenance support
- Data-driven energy management reducing client costs by up to 30%
Associations and certifications
- ISO9001:2015
What people say
Outstanding service
Highly efficient engineers
Proactive maintenance approach
Rapid emergency response
Sustainability expertise
Services
Mechanical Installations
Comprehensive design, installation, and maintenance of commercial HVAC systems ensuring optimal temperature control and air quality. Our engineers implement energy-efficient solutions that reduce operational costs while maintaining compliance with UK building regulations. Clients benefit from reduced downtime through predictive maintenance strategies and rapid response callouts.
Electrical Installations
Full lifecycle electrical system management including installation, testing, and emergency repairs. We ensure compliance with BS 7671 standards through regular PAT testing and condition reporting. Our solutions enhance electrical safety while improving energy efficiency across commercial and healthcare facilities.
Energy Management
Data-driven energy audits and carbon reduction strategies aligned with net-zero targets. Implementation of smart metering and LED lighting upgrades has reduced client energy bills by up to 30%. Our Artic Zero initiative supports businesses in achieving environmental compliance and sustainability certifications.
Planned Preventative Maintenance
Customised maintenance schedules minimising reactive repairs through proactive equipment servicing. Using CAFM software, we track asset performance and SLA compliance, ensuring 98%+ uptime for critical systems in hospitals and universities while extending equipment lifespans.
Emergency Repairs
24/7 rapid response service resolving urgent mechanical and electrical failures. Our London-based engineers achieve average 2-hour response times, with critical system restoration typically completed within 4 hours to maintain business continuity for healthcare and commercial clients.
Questions
What sectors does Artic specialise in?
We focus on healthcare (NHS trusts), higher education (universities), and commercial buildings including offices and retail spaces.
Are services available outside London?
While based in London, we serve the wider Home Counties region including Kent, Surrey, and Essex.
How do you handle emergency maintenance?
Our 24/7 helpdesk dispatches engineers within 2 hours, with critical repairs prioritised to maintain operational continuity.
What accreditations do you hold?
We maintain ISO9001:2015 quality standards and comply with all UK facilities management regulations including F-Gas and Gas Safety.
Can you support energy efficiency goals?
Yes, our Artic Zero initiative delivers energy audits, LED upgrades, and carbon reduction strategies achieving 20-30% cost savings.
How are service costs structured?
We offer transparent fixed-price contracts with optional add-ons for specialist services, with no hidden fees.
Reviews (2)
J. L. Crowley
Jan 16, 2022
Report
Critical:Professionalism
To call the managers of this company "unprofessional" is an understatement. They have no idea of how to treat their employees properly, giving them inferior and often broken equipment with a blas attitude that borders on deluded. I've never seen a work environment so toxic.
To call the managers of this company "unprofessional" is an understatement. They have no idea of how to treat their employees properly, giving them inferior and often broken equipment with a blas attitude that borders on deluded. I've never seen a work environment so toxic.
Pamela Farmer
Jan 08, 2022
Report
Critical:Quality
Do not give the staff correct tools to perform manual handling safely or give the staff sub par/broken equipment
Do not give the staff correct tools to perform manual handling safely or give the staff sub par/broken equipment
