Business Details
9 Years
experience
Emergency
services
Trusted Medical Refrigeration Solutions
CoolMed is a leading provider of high-quality medical refrigeration solutions, established in 2017 as a trusted brand within the UK healthcare sector. Our expertise in medical refrigeration dates back to the early 2000s, built on years of experience supplying reliable, temperature-controlled storage systems to healthcare organisations nationwide. We specialise in medical fridges, freezers, and accessories designed to meet the stringent requirements of pharmacies, laboratories, hospitals, and veterinary practices. Our commitment to innovation and customer service is demonstrated through next-day delivery, 5-year warranties, and comprehensive calibration services. Based in Trafford Park, Manchester, we operate from a state-of-the-art facility that enables rapid nationwide distribution and emergency response capabilities.Our team combines technical expertise with industry knowledge to deliver solutions that ensure the safe storage of temperature-critical vaccines and medications. We maintain rigorous quality standards through annual service plans and partnerships with trusted healthcare providers across the UK. Our direct-from-warehouse model eliminates intermediaries, ensuring cost-effective pricing without compromising on product quality or service reliability. Customer satisfaction is central to our operations, reflected in our responsive support and tailored solutions for diverse healthcare environments. As a subsidiary of an established medical equipment supplier, we combine fresh brand identity with proven industry experience to deliver exceptional value to our clients.
Services
Medical Fridges
Medical Freezers
Vaccine Carriers
Calibration Services
Annual Servicing
Details
- Year established: 2017
Highlights and features
- Next-day delivery available for urgent requirements
- 5-year parts and labour warranty on most products
- EBME-certified engineers for calibration services
- Annual service plans with calibration certificates
- Trusted by NHS trusts and LloydsPharmacy
Services
Medical Fridges
Our medical fridges maintain precise temperature control between +2C and +8C for safe storage of vaccines and medications. Features include digital temperature displays, alarm systems, and secure locking mechanisms. Designed for healthcare environments requiring reliable temperature monitoring and compliance with storage regulations.
Medical Freezers
Temperature-controlled medical freezers available in various sizes for storing biological samples and temperature-sensitive materials. Includes ultra-low temperature models down to -86C with advanced monitoring systems. Essential for research laboratories and healthcare facilities requiring precise cold storage solutions.
Calibration Services
Professional calibration services performed by EBME-certified engineers using specialist equipment. Ensures medical refrigeration units maintain accurate temperatures for pharmaceutical storage. Includes comprehensive service reports and calibration certificates for regulatory compliance and quality assurance.
Annual Servicing
Comprehensive annual service plans covering all aspects of medical refrigeration units. Includes temperature verification, component checks, and performance testing. Provides documented evidence of maintenance for healthcare compliance requirements and extends equipment longevity through preventative care.
Vaccine Carriers
Portable vaccine carriers designed for secure transportation of temperature-sensitive immunizations. Features include thermal insulation, temperature monitoring, and durable construction. Ideal for mobile healthcare providers and vaccination outreach programs requiring reliable cold chain management during transport.
Questions
Do you offer next-day delivery for medical refrigeration equipment?
Yes, we provide next-day delivery for most UK postcodes when orders are placed before 12:00 noon.
What warranty options are available for medical fridges?
Our medical fridges include a standard 5-year parts and labour warranty, with optional 2-year extended coverage available.
Can you supply temperature monitoring accessories for medical refrigeration?
Yes, we provide data loggers, temperature monitoring kits, and calibration services for all medical refrigeration units.
Do you serve healthcare facilities outside traditional medical settings?
Yes, we supply medical refrigeration to diverse sectors including veterinary practices, cosmetic clinics, and dental surgeries.
Are your medical refrigeration units compliant with healthcare regulations?
All our medical fridges meet required temperature control standards for pharmaceutical storage and healthcare applications.
Do you provide servicing for existing medical refrigeration equipment?
Yes, we offer annual service plans and calibration services for both new and existing medical refrigeration units.
Reviews (6)
Sean Toohey
Sep 29, 2021
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Sam was really professional and incredibly helpful in assisting me with all of my queries, their pricing is competetive and customer service unparalleled, I highly recommend !
Sam Thompson Sam
Sep 16, 2021
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Coolmed are the best fridges on the market, they hold highly accurate temperature, which is controlled at ease and they look really smart here in our clinic!
Adam Randall
Sep 07, 2021
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We have an older Cool Med Fridge which has expired at around the 5 year mark. Its replacement arrived faulty and since then we have been trying to get it fixed. Repeated calls to the service department are unanswered and I will have lost a lot of money now on damaged stock
Paul Steward
Nov 30, 2020
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This was our first purchase from CoolMed and I have to say we found the experience simple, efficient and prompt. We took delivery and were able to get everything set up without any fuss. I was also incredibly impressed at how quickly the fridge dropped down to the temperature we needed. We will definitely use CoolMed again as our requirements are increasing.
Mebcambslpc Datoo
Oct 30, 2020
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THE customer service was good, friendly helpful and prompt. The delivery service not so good. The item arrived on a pallet and was delivery out side the premises. This was not due to the courier drives fault but rather the advice he was given by his company. We weren't informed that this would be the case on delivery, but not sure whose responsibility that was.
Carmel Gillies
Sep 23, 2020
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I purchased a COOLMED medical fridge CMS59 recently to store insulin for myself and my daughter. I can honestly say this was customer service at its most professional, friendly and efficient. Matt was so patient in answering my queries and researching the information on VAT with his colleagues. He really is a star! The delivery service was also excellent. Although delivery was to the doorstep due to Covid , the fridge was not heavy and easy to manoeuvre. If you are looking for a fridge for medication this is the one to get though CoolMed also have a smaller model available. Sadly, despite being
