Business Details
50+ Years
experience
Your Premier Shopping Destination in West Bromwich
Established in 1971, Queens Square Shopping Centre has been serving West Bromwich as a premier retail destination. Our centre combines modern convenience with community-focused services, offering a diverse mix of national brands and independent retailers across fashion, technology, health & beauty sectors. With dedicated security personnel and comprehensive CCTV coverage, we prioritise visitor safety while maintaining a welcoming environment free from disruptive elements. Our historical significance as a local landmark is matched by our commitment to contemporary shopping experiences, featuring accessible facilities and regular community engagement initiatives. Strategically located at the heart of West Bromwich, we provide seamless connectivity through multiple transport options and ample parking solutions.Our management team works closely with tenants to ensure a dynamic retail environment that evolves with customer needs. From essential services to leisure shopping, we strive to create a vibrant hub that reflects the community's character. Our customer service team is always available to assist with inquiries, lost property, or emergency assistance. Through continuous improvements and sustainability initiatives, we aim to maintain our position as the region's preferred shopping destination. Backed by 50 years of operational experience, we remain dedicated to enhancing the visitor experience while supporting local businesses and community projects.
Services
Retail spaces
Customer service
Security services
Parking facilities
Event hosting
Wayfinding assistance
Sustainability programs
Details
- Year established: 1971
Highlights and features
- We offer 50 years of retail expertise in West Bromwich
- Our security team provides 24/7 CCTV and first aid coverage
- We feature a unique mix of national brands and local independents
- Our centre includes accessible facilities for all visitors
- We provide multiple transport options with direct tram/bus links
What people say
Excellent security
Central location
Friendly staff
Good transport links
Services
Retail spaces
Our shopping centre provides diverse retail opportunities across 50+ commercial units. We accommodate both national chains and independent businesses with flexible lease terms. Our strategic location and footfall statistics make us an ideal choice for retailers seeking West Midlands exposure.
Customer service
Our dedicated service desk offers assistance with lost property, directions, and emergency support. Staffed by trained professionals, we provide first aid coverage and security coordination throughout operating hours. This central point ensures visitor needs receive immediate attention.
Security services
We maintain comprehensive security through trained personnel and CCTV coverage. Our team handles incident management, crowd control, and emergency response. Regular patrols ensure both personal safety and property protection during all operational hours.
Parking facilities
Our centre offers integrated parking solutions with connections to New Square Shopping Centre. Visitors access convenient vehicle storage with clear wayfinding to retail units. The facility supports both short-term shoppers and extended stays.
Event hosting
We regularly host local initiatives and promotional activities in designated event spaces. These programmes support community engagement while providing retailers with marketing opportunities. Our management team coordinates logistics for approved public events.
Questions
What are Queens Square's opening hours?
We're open Monday-Saturday 9am-6pm and Sunday 10am-5pm.
Are there security measures in place?
Yes, we have 24/7 CCTV coverage and trained security personnel on site.
How many stores are available?
Our centre features over 50 retail units with diverse brand offerings.
Is parking available?
Yes, we provide connected parking facilities with access to New Square.
What transport options exist?
We're accessible by tram, bus, and car with direct links to M5 motorway.
Are pets allowed?
Only guide dogs are permitted within the shopping centre premises.
Reviews (5)
Anton Phipps
Jan 01, 2022
Report
Needs work doing with it to encourage a greater & more appreciative crowd..? Full of undesireables just hanging about, and making shoppers feel uncomfortable..??
Dave Jones
Dec 23, 2021
Report
Large swathes of West Brom are like the land that time forgot, dad used to say to mom let's go and see the beautiful people of West Brom, they are still there but sadly many empty stores and poor parking facilities add to the dismal experience of visiting the pride of Sandwell
Andrew Harris
Nov 15, 2021
Report
Much improved since our last visit here about 5 years ago. Lively shopping centre with a good mix of chains and independents.
Jason Adams
Sep 30, 2021
Report
Any of you heard the song by.. the specials ..ghost town... I'm sure that was wrote about queen's square ....its beautiful and clean nice shops but hardly anyone in there
J. Brasko
Aug 26, 2021
Report
Bought some meat an fish from clock tower fishmongers an butchers it was lovely and fresh will go again also popped into primark lovely store
