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Bespoke Staircase Design & Installation Experts
Established over four decades ago, we have built a reputation as specialists in crafting bespoke timber staircases that blend traditional craftsmanship with modern technology. Our team works closely with architects, interior designers, and private clients to deliver tailored solutions, utilising advanced CAD/CAM software and state-of-the-art CNC machinery. Every project is managed in-house, from initial design to final installation, ensuring precision and quality at every stage.

Our workshop in Hertfordshire houses skilled craftsmen who create intricate handrails, curved staircases, and custom finishes, serving clients across North London, Essex, and Buckinghamshire. Client satisfaction remains our priority, reflected in testimonials praising our attention to detail, collaborative approach, and the transformative impact of our work on residential and commercial spaces.
Services
Bespoke Staircase Design Timber Staircase Manufacturing Staircase Installation CAD/CAM Modelling Custom Handrail Design Wood Finishing Services Project Management Contemporary Staircase Solutions Traditional Staircase Replication On-site Surveys
Highlights and features
  • We offer over 40 years of expertise in bespoke staircase design and installation.
  • Our team utilises advanced CAD/CAM software and CNC machinery for precision.
  • We provide end-to-end project management from design to completion.
  • Our in-house wood finishing department ensures seamless, high-quality results.
  • We work closely with architects, builders, and private clients to meet specific needs.
What people say
Professional and excellent service Stunning modern individual staircase Highly recommend Lovely team to work with Perfectly matched our flooring
Services
Bespoke Staircase Design
We create tailored staircase designs using CAD/CAM software, ensuring precision and alignment with client specifications. Our team collaborates closely with architects and private clients to develop unique solutions that fit spatial and aesthetic requirements. The process includes detailed 3D modelling and client approval before manufacturing begins.
Timber Staircase Manufacturing
Our workshop produces high-quality timber staircases using premium materials like oak, walnut, and ash. Advanced CNC machinery and traditional craftsmanship combine to ensure durability and intricate detailing. Each component is factory-finished to meet exacting standards before installation.
Staircase Installation
Installation is carried out by our skilled team, ensuring seamless integration with existing structures. We handle all aspects, from site preparation to final assembly, guaranteeing safety and precision. Clients receive guidance on maintenance to preserve the staircase's appearance and functionality.
CAD/CAM Modelling
We employ cutting-edge CAD/CAM technology to create accurate 3D models of staircases, allowing clients to visualise the final product. This process ensures dimensional accuracy and facilitates adjustments before manufacturing, reducing errors and enhancing efficiency.
Wood Finishing Services
Our in-house finishing department applies factory-sprayed lacquers, stains, or primers to enhance the natural beauty of timber. This ensures a durable, high-quality finish that meets design specifications and environmental standards.
Questions
What types of staircases do you design?
We specialise in both contemporary and traditional bespoke staircases, including mono-string, open riser, steel-string, and curved designs, tailored to client preferences.
Do you work with private homeowners directly?
Yes, we collaborate directly with private clients, offering personalised consultations to ensure their staircase meets their vision and functional needs.
What materials do you use for staircases?
We use premium timbers like oak, walnut, and ash, alongside metal and glass elements to create durable, aesthetically pleasing staircases.
Which areas do you serve?
We operate across North London, Hertfordshire, Essex, and Buckinghamshire, delivering projects from our Borehamwood-based workshop.
How long does the staircase installation process take?
The timeline varies by project complexity but typically includes site survey, design approval, manufacturing, and installation phases, managed efficiently to meet deadlines.
Can you replicate traditional staircase designs?
Yes, our team excels at replicating traditional styles while incorporating modern techniques to ensure structural integrity and longevity.
Reviews (6)
Ma W.
Nov 17, 2020 Report
I contacted James Steel for the renovation of our complex staircase. They only do new staircases now, but they recommended a fantastic specialist for staircase renovations. So if you have any questions regarding staircases, they re genuine specialists who will know how to help, even if that means no business for them. Thank you!
T. K. D.
Jun 11, 2020 Report
Called regarding our refurb project in Herts where we require someone to supply bespoke glass balustrade to an existing stair case. I left details and was assured of a call back. The call back never came. I can only assume due to disinterest in our project because I was also advised we dont really do renovation or work on existing staircases anymore yet you post photos of refurb work on Instagram? Either way a courtesy call back would have been helpful.
Naomi Aharony
Nov 06, 2018 Report
Beautiful floating staircase with glass was installed professionally and looks stunning, we are very happy and would highly recommend to anyone looking for a quality staircase.
Billy Smith
Nov 06, 2018 Report
Cant rate this company high enough. If you want first class experience that caters for all your needs and ideas, then James Steel staircases is for you. Without trying to sound like a cliche review, This company are very professional and complete every job to the highest standard. HIGHLY RECOMMENDED
Verity Howard
Jul 30, 2018 Report
Excellent and professional service. Very helpful in getting the design prefect. Very happy with end result and a great team to work with.
Craig Arnolds
Jul 14, 2018 Report
Would highly recommend Rob from James-Steel who designed and fitted my staircase. The stairs were quite complicated across 3 floors and floating with stair lights, I am so happy with the end result and the customer service.