Business Details
26 Years
experience
Emergency
services
Trusted Building Maintenance Services in Surrey
Established in 2000, DAG Services has built a reputation for delivering high-quality building maintenance solutions across Surrey and North Hampshire. Our expertise spans commercial and residential sectors, specialising in boiler repairs, maintenance contracts, system installations, and energy efficiency upgrades. With over two decades of experience, we prioritise client relationships, offering 24/7 emergency support and tailored advice to ensure operational continuity. Our team combines technical proficiency with a commitment to integrity, professionalism, and discretion, serving high-net-worth individuals, facilities managers, and care homes.Accredited by Gas Safe, ISO 9001, and Alcumus Safe Contractor, we uphold rigorous safety and quality standards. Client testimonials highlight our reliability, swift response times, and dedication to resolving complex challenges, from emergency plant failures to long-term system optimisation. Our approach focuses on preventive maintenance to mitigate costs and disruptions, supported by knowledge transfer initiatives for building managers. Backed by industry-leading certifications and a client-centric ethos, we strive to be a trusted partner in building services and facilities management.
Services
Boiler Repairs
Maintenance Contracts
Full Installations
System Appraisals
Renewable Upgrades
Details
- Year established: 2000
Highlights and features
- We have over 20 years of experience in building maintenance services.
- Our 24/7 emergency call-out service ensures rapid response to critical issues.
- ISO 9001 accreditation guarantees quality management standards.
- Client testimonials highlight exceptional reliability and technical expertise.
- Tailored preventive maintenance solutions reduce long-term costs and disruptions.
Associations and certifications
- Gas Safe Registered
- ISO 9001
- Alcumus Safe Contractor
What people say
Quick and efficient service
Personal care and attention
Exceptional workmanship
24/7 emergency support
Highly recommended
Services
Boiler Repairs
Our boiler repair service addresses faults in commercial and residential heating systems, ensuring swift restoration of hot water and heating. We prioritise urgent cases, offering 24/7 emergency support to minimise disruption. Our engineers diagnose issues ranging from flue damper faults to mechanical seal failures, providing cost-effective solutions while adhering to safety standards. Regular servicing also prevents future breakdowns, ensuring system longevity.
Maintenance Contracts
We offer comprehensive maintenance contracts to safeguard heating and plant systems, including scheduled servicing and 24/7 emergency cover. These plans reduce unexpected failures by identifying potential issues early, avoiding costly replacements. Clients benefit from tailored advice on system optimisation and compliance, with detailed reporting to track maintenance history and ensure operational efficiency.
Full Installations
Specialising in new heating and hot water systems, we handle installations for both commercial and residential properties. Our process includes assessing existing infrastructure, recommending energy-efficient solutions, and ensuring seamless integration with building management systems. We collaborate with architects and project managers to meet project specifications while maintaining minimal disruption during installation.
System Appraisals
Our appraisal service evaluates existing heating and plant systems to identify inefficiencies, safety risks, or maintenance needs. We provide detailed reports with recommendations for repairs, upgrades, or replacements, including cost estimates and longevity projections. This service is ideal for clients experiencing frequent breakdowns or planning long-term maintenance strategies.
Renewable Upgrades
We assist clients in transitioning to renewable energy solutions such as air and ground source heat pumps. Our team assesses feasibility, recommends suitable technologies, and manages installations to enhance sustainability and reduce energy costs. We also provide guidance on government incentives and ensure systems comply with current environmental standards.
People
Desmond Haley
Managing Director and Senior Engineer
Desmond Haley founded DAG Services in 2000 after a 30-year career in building services and military engineering. He oversees operations and technical strategy, leveraging his expertise in facilities management and client relations to ensure service excellence.
Luca Nassa
Junior Engineer
Luca Nassa is a dedicated Junior Engineer pursuing an apprenticeship while delivering hands-on maintenance and repair services. His enthusiasm and customer-focused approach make him a valued team member, supporting both technical and client-facing tasks.
Emma Homewood
Office Manager
Emma Homewood manages client communications and operational logistics, ensuring seamless coordination between engineers and stakeholders. Her organisational skills and client-centric focus are critical to maintaining efficient service delivery and client satisfaction.
Sofia Nassa
Head of Marketing
Sofia Nassa leads marketing initiatives and client engagement strategies, combining creative expertise with operational oversight. She ensures brand visibility and client retention through targeted campaigns and service optimisation.
Questions
What areas do D.A.G Services cover?
We operate across Surrey and North Hampshire, providing building maintenance and emergency services to commercial and residential clients.
Do you offer 24/7 emergency support?
Yes, our 24/7 call-out service ensures rapid response to urgent boiler or plant failures, minimising downtime.
What accreditations does D.A.G Services hold?
We are Gas Safe Registered, ISO 9001 certified, and Alcumus Safe Contractor accredited, ensuring quality and safety compliance.
Can you assist with renewable energy upgrades?
Yes, we advise on and implement renewable solutions like heat pumps to improve energy efficiency and sustainability.
How do you handle preventive maintenance?
We offer tailored maintenance contracts with regular servicing to prevent breakdowns and extend system longevity, reducing unexpected costs.
