Business Details
50+ Years
experience
Emergency
services
Your Trusted General Practice in Crewkerne
Established in 1973, Crewkerne Health Centre has been a cornerstone of healthcare in the local community for over five decades. As part of Symphony Healthcare Services since 2017, we merged with West One Surgery to form a multidisciplinary team offering comprehensive medical care across two accessible locations. Our experienced clinicians deliver services ranging from routine health management to minor surgery, ensuring continuity of care through modern facilities and digital innovations like online consultations.We prioritise patient accessibility, operating extended hours on Mondays and providing home visits for housebound individuals. Our commitment to quality is reflected in our Veteran Friendly Accreditation and alignment with NHS standards for clinical excellence. With a focus on preventive care and community wellbeing, we collaborate with local organisations to address health inequalities and promote sustainable practices through the Greener NHS initiative.
Services
Blood Tests
Home Visits
Travel Advice
Weight Management
Musculoskeletal Assessments
Repeat Prescriptions
Cervical Screening
Contraception Clinics
Vaccination Programmes
Minor Injuries Care
Details
- Year established: 1973
Highlights and features
- Over 50 years serving Crewkerne's healthcare needs
- Integrated digital services including online consultations
- Multidisciplinary team covering two accessible locations
- Veteran Friendly Accredited Practice status
- Comprehensive range of NHS healthcare services
Associations and certifications
- Veteran Friendly Accredited Practice
Services
Musculoskeletal Physiotherapy
Our first contact practitioners specialise in diagnosing and managing musculoskeletal conditions like back pain and joint issues. We provide tailored exercise programmes and specialist referrals for patients requiring additional care. All treatments align with national guidelines for effective pain management.
Cervical Screening
We offer routine cervical screening for women aged 25-64 as part of the national prevention programme. Our experienced nurses conduct tests to check cervical cell health and provide follow-up care when abnormal changes are detected.
Travel Vaccinations
Our nurses assess required vaccinations for international travel and administer NHS-covered immunisations. We provide specialist referrals for private vaccines not available through the practice, ensuring complete travel health protection.
Contraception Clinics
We offer comprehensive contraceptive advice including coil fittings and implant procedures. Our clinicians help patients choose suitable methods from the 15 available options, with free services available for most individuals.
Home Visits
Available for patients unable to attend appointments due to severe illness or disability. Requests require prior triage to determine clinical necessity, with visits prioritised for urgent medical needs during standard working hours.
Questions
Do you offer home visits for elderly patients?
Yes, we provide home visits for patients who are housebound due to illness or disability, following clinical triage assessment.
How can I request repeat prescriptions?
Use the NHS App, complete our online form, or call between 10:30-13:30 Monday-Friday for repeat prescription requests.
Are travel vaccinations available at the practice?
We administer NHS-covered travel vaccines and provide referrals for private vaccines not offered through our clinic.
What online services do you provide?
Access Anima for consultation requests and Patient Access for test results - both available during extended weekday hours.
How do I book a cervical screening appointment?
Contact our reception team during opening hours to schedule a smear test with our specialist nurses.
Can I choose which location to attend?
Registered patients may access appointments at both Middle Path and West Street locations based on medical need.
Reviews (7)
Carly Pankhurst
Jan 17, 2022
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I have not had a problem with Crewkerne Health Centre, I have always been dealt with efficiently and since having a baby even during these pressing times he has always been seen in person by a doctor quickly where necessary and have always had a fairly prompt response on the phone too
Michael Mattern
Oct 18, 2021
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Useless, can't see a doctor. Had to wait a month to get telephone call from one. And they messed up my tablets. Now another month gone by and can't sort the issue out. Ran out of blood pressure tablets a month ago. And still trying to get them to prescribe right ones. Big unhappy sigh. Didn't want to do even a single star, but won't let me post otherwise:((((((
Evie Dumbrell
Oct 17, 2021
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EDIT: OCT 2021.
Honestly wish I could give minus stars or even at least, no stars. Absolute s**t-show of a surgery and thats being polite! Drs are rude, dismissive and insensitive. When complaining about that, apparently theyve done nothing wrong; well label me over-sensitive then because I have been spoken to with such a lack of compassion its laughable. Unwilling to help, even when wits-end and crying out for help. Currently looking elsewhere so I dont have to deal with this so called doctors surgery chimps tea party more like, although that would be better organised
Honestly wish I could give minus stars or even at least, no stars. Absolute s**t-show of a surgery and thats being polite! Drs are rude, dismissive and insensitive. When complaining about that, apparently theyve done nothing wrong; well label me over-sensitive then because I have been spoken to with such a lack of compassion its laughable. Unwilling to help, even when wits-end and crying out for help. Currently looking elsewhere so I dont have to deal with this so called doctors surgery chimps tea party more like, although that would be better organised
Chiann Cooper
Sep 01, 2021
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I have been trying to get a appointment for the last six months for myself I have been coming backwards and forwards you keep giving me different answers and nothing is being done I have been trying to get a appointment for my three-year-old little boy for his feet and you never get back to me the lady on the desk who answers the phone is the most… rudest lady I’ve ever spoke to how you’re still open I do not know you should be close down because Crewkerne Doctors you are no good you don’t help people get better you make them worse you’re all murderers Crewkerne Doctors
Ollie Spurway
Aug 28, 2021
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Appalling service. My wife had a large infected abscess on her leg and the surgery refused to see her, just prescribed antibiotics over the phone even though if they had taken one look at it they would have seen it was past that. Ended up with her having to have emergency surgery in Yeovil Hospital to remove the nasty infection and avoid sepsis. Hospital had to leave the wound open and told wife she needed to go to CHC each day to get it checked, packed and dressed. CHC would not see her and told us to drive to Chard minor injuries every day to get it done even though she could not sit in the car
Rachel Delaney
Aug 25, 2021
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Absolutely appalling system showing no support or care for patients in need, not listening to needs of individuals just ticking boxes.. would not recommend visiting as you will not get the care you need when necessary!! needs a huge shake up and to listen to its patients and their needs not symphonys needs - awful how patients are neglected time and time again.
John Cooper
Jul 12, 2021
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Totally unsatisfactory service in every respect and has been for 2x years now. Nobody does anything about it and you cannot contact anyone to complain either. Several months ago I wrote a letter to the practice and to date have not received a reply . I have been trying to arrange a blood test appointment without success for over a year now! then recently they had the nerve to write to me stating that my annual blood test was overdue and recommending that I should make an appointment for a blood test ! The practice recently 'lost' my Covid-19 vaccine records resulting in receiving my vaccine
