Business Details
22 Years
experience
Emergency
services
Trusted Childcare & Household Staff Recruitment Services
Founded in 2004 by Norland-trained nanny Frankie Gray, Harmony at Home has established itself as one of the UK's most trusted childcare and household staff recruitment agencies. Our guiding philosophy centers on delivering exceptional service and care, underpinned by rigorous vetting processes for all childcare professionals and household staff. With a network of branches across the UK and international operations, we specialise in matching families with nannies, maternity nurses, household managers, and specialist childcare providers. Our team combines over two decades of industry experience with tailored training programs, including baby sleep consultancy and organic cookery courses, to enhance both caregiver skills and parental confidence.We maintain strict quality standards through franchise audits while offering bespoke solutions for emergency childcare, event staffing, and long-term placements. Our commitment to transparency, professionalism, and continuous improvement has earned recognition from industry bodies like the British Franchise Association and Quality Franchise Association.
Services
Nannies
Maternity Nurses
Household Staff
Emergency Childcare
International Recruitment
Parent Consultancy
Training Courses
Event Childcare
Special Educational Needs Nannies
Franchise Opportunities
Details
- Year established: 2004
Highlights and features
- We implement a rigorous vetting process for all childcare professionals
- Our franchise network maintains consistent quality standards nationwide
- We offer specialist training programs for childcare and household staff
- Our consultants provide 24/7 dedicated recruitment support
- We guarantee confidentiality and bespoke matching for discerning households
Associations and certifications
- British Franchise Association
- Quality Franchise Association
What people say
Excellent service
Prompt response
Exceptional candidates
Professional approach
Bespoke matching
Services
Nanny Recruitment
Our nanny recruitment service connects families with thoroughly vetted childcare professionals. We specialise in matching experienced nannies with households requiring full-time, part-time, or temporary care solutions. Each candidate undergoes comprehensive background checks and interview assessments to ensure suitability for various childcare needs, from newborn care to special educational requirements. Our consultants work closely with families to understand specific requirements and preferences.
Household Staff
We source qualified household staff for private residences and estates. Our services cover recruitment of housekeepers, estate managers, chefs, and specialist domestic personnel. We understand the unique requirements of private households and maintain strict confidentiality throughout the recruitment process. Our candidates possess proven experience in luxury household management and personal service provision for discerning clients.
Maternity Nurses
Our maternity nurse service provides expert newborn care specialists for families during the postnatal period. These highly trained professionals offer 24-hour support with infant feeding, sleep routines, and household organisation. We ensure all maternity nurses hold relevant qualifications and demonstrate experience in neonatal care, helping new parents establish effective childcare routines while maintaining household stability.
Emergency Childcare
We offer rapid-response emergency childcare solutions for unexpected situations. Our service guarantees same-day placement of qualified childcare professionals for temporary coverage needs. This includes urgent nanny requirements, last-minute event staffing, and interim care solutions during staff transitions, supported by our extensive network of pre-vetted candidates available across multiple locations.
International Recruitment
Our international recruitment service connects global families with qualified childcare and household professionals. We specialise in placing governesses, bilingual nannies, and household managers in overseas locations including the Middle East, Cyprus, and Greece. Our consultants understand cross-cultural requirements and facilitate seamless transitions for both employers and staff through comprehensive vetting and relocation support.
People
Frankie Gray
Founder and Director
Qualified Norland nanny and mother of three with over 20 years' experience in childcare recruitment. Established Harmony at Home in 2004 to provide exceptional childcare services. Recognised industry leader with expertise in franchise development and quality assurance standards.
Charlotte Maggs
Franchise Support Manager
Manages franchise operations with responsibility for supporting 203 job placements annually. Provides strategic guidance to franchise owners while maintaining company-wide service standards. Key contact for franchise development and quality control procedures.
Fiona Levy
National Office Recruitment Manager
Oversees national recruitment operations handling 130 job placements yearly. Specialises in matching high-profile clients with suitable childcare and household professionals. Coordinates with regional franchise owners to ensure consistent service delivery across all locations.
Philippa Day
Franchise Owner
Berkshire and Oxfordshire franchise owner responsible for 20 job placements annually. Provides localised recruitment expertise while adhering to company-wide quality standards. Represents the franchise network's commitment to regional service excellence.
Zoe Fearnley
Franchise Owner
Regional franchise owner covering Somerset, Bath, Gloucestershire, and Bristol areas. Manages 192 job placements annually while maintaining close client relationships. Specialises in matching candidates with specific regional childcare requirements.
Questions
What childcare services does Harmony at Home offer?
We provide comprehensive childcare services including nannies, maternity nurses, special educational needs support, emergency childcare, and international nanny placements.
How does the nanny recruitment process work?
Our process involves rigorous candidate vetting, including background checks, interviews, and experience verification to ensure perfect matches for family requirements.
Do you offer household staff recruitment?
Yes, we specialise in recruiting housekeepers, estate managers, chefs, and other domestic staff for private households across the UK and internationally.
Are your services available outside the UK?
We operate globally, placing childcare and household professionals in locations including the Middle East, Cyprus, Greece, and The Bahamas.
What training programs do you provide?
We offer specialist courses in baby sleep consultancy, organic cookery, child safety, and eco-friendly childcare practices through our Nanny Academy.
How quickly can you provide emergency childcare?
Our emergency childcare service typically secures placements within hours, with candidates available for immediate start requirements.
Reviews (1)
Katherine Hopkins Hat Harmony At Home Nanny Agency London
Oct 22, 2021
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