Rayner Appliance Care

Business Details

Your Trusted Appliance Repair & Sales Partner in Basingstoke

Rayner Appliance Care has been a trusted name in domestic appliance repair and sales for over four decades. Founded in Basingstoke, our business combines extensive technical expertise with a deep commitment to community service. Our team specialises in resolving complex appliance issues while maintaining a focus on quality, transparency, and customer satisfaction. As Trading Standards Approved members of the Buy with Confidence scheme, we uphold rigorous industry standards.

With same-day delivery and repair services available across a 12-mile radius, we prioritise convenience without compromising on professionalism. Our legacy of over 40 years in the trade reflects our dedication to resolving appliance challenges efficiently, whether through repairs, replacements, or expert advice tailored to individual household needs.

Services

Washing Machine Repair Appliance Sales Tumble Dryer Repair Dishwasher Repair Cooker Repair Extractor Fan Repair Electric Hob Repair Fridge Freezer Sales Oven Repair Same-Day Installation

Highlights and features

We offer 40+ years of dedicated appliance repair expertise in Basingstoke
Our team provides same-day delivery and repair services
Trading Standards Approved for quality and customer protection
Secure chip-and-pin payment options available
Locally owned and operated since 1972

Associations and certifications

Trading Standards Approved Buy with Confidence

What people say

Fixed within 2 hours Professional and friendly Excellent value Prompt service Knowledgeable technicians

Website

Update Listing

Services

Washing Machine Repair

Specialist washing machine repairs for all makes and models. Our engineers carry common spare parts for immediate fixes. With over four decades of experience, we resolve drainage, spinning, and electronic faults efficiently. Customers consistently praise our rapid response times and lasting solutions.

Appliance Sales

Quality domestic appliance sales with same-day delivery available. Our range includes washing machines, ovens, hobs, and dishwashers from trusted brands. We offer professional installation and old appliance removal. Stock updates daily, with expert guidance to help choose the right appliance for your household needs.

Tumble Dryer Repair

Comprehensive tumble dryer repairs covering heating faults, drum issues, and ventilation problems. Our trained technicians diagnose and fix problems quickly. We maintain service quality through regular technician training and use of genuine replacement parts where required.

Dishwasher Repair

Expert dishwasher repair service addressing drainage, heating, and cleaning performance issues. We test components systematically to identify faults accurately. Customers benefit from our extensive parts inventory and commitment to resolving problems during first visits where possible.

Cooker Repair

Specialist electric cooker and hob repairs covering heating elements, fan motors, and control systems. Our engineers understand the critical role cooking appliances play in households. We prioritise safety checks alongside functional repairs to ensure complete appliance reliability.

People

Mark Rayner

Owner

With over 40 years in the appliance trade since his apprenticeship at 16, Mark leads Rayner Appliance Care with deep technical knowledge and community commitment. Born in London but based in Basingstoke since childhood, he combines business leadership with hands-on expertise.

Joe

Technician

A Basingstoke local with 13 years' experience, Joe trained as an apprentice with the company. He specialises in modern appliance diagnostics while maintaining traditional repair skills. His local knowledge enhances our community-focused service approach.

Questions

Do you offer same-day appliance repairs in Basingstoke?

Yes, we prioritise urgent repairs with most spare parts carried on our vans for immediate fixes across Basingstoke and surrounding areas.

What payment methods do you accept?

We accept chip-and-pin card payments for both repairs and appliance sales, ensuring secure and convenient transactions.

Are your engineers qualified to repair all appliance brands?

Our technicians train regularly to maintain expertise across major brands, with 40+ years collective experience covering all domestic appliance types.

Do you provide written guarantees for repairs?

Yes, all repairs come with our commitment to quality service, reflecting our Trading Standards Approved status and customer satisfaction focus.

Can you deliver appliances outside regular business hours?

While installations occur during standard hours, we arrange flexible delivery times to accommodate customer needs across our service area.

Reviews (4)

Write a Review

Valerie O'Malley

Aug 19, 2026 Report

Every thing I look for in a company when I need an appliance repaired. Reliable, thorough, expertise.
Goes the extra mile. Straight forward.

Rosie Jolly

Dec 10, 2021 Report

Fabulous service fixing our dishwasher. Would definitely recommend and will be using again if ever needed!

Rohit Kumar Garg

Nov 24, 2021 Report

Strongly recommended. We were in trouble when AO couldn't install the dishwasher that we bought from them citing various reasons. When we searched online we found Rayner Alliance Care ltd with some excellent reviews. The job was done the same day Mr. Rayner visited us and it was done professionally with attention to minute details. It's more than a month now and we can't thank him enough.

Lorraine King

Oct 09, 2021 Report

We had an issue with our washing machine Mark came and diagnosed the issue. Unfortunately the washing machine was no more. Mark was an absolute pleasure to work with and lovely to have e in the home. I wouldn't hesitate to recommend him.