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Business Details
39 Years
experience
Expert Staircase & Balustrade Installation in Wirral
Established in 1987, James Whiffen has built a reputation for excellence in staircase and balustrade installation across Wirral, Liverpool, and the North West. With over 4000 projects completed, our expertise spans traditional and contemporary designs using materials like oak, ash, chrome, and stainless steel. Our founder, a time-served joiner since 1987, ensures every installation meets rigorous quality and safety standards. We specialise in tailored solutions, from single-day transformations to complex custom builds, prioritising customer satisfaction. Compliance with building regulations is integral to our process, avoiding costly errors seen with other providers.

Our services cater to both residential clients and DIY enthusiasts, offering supply-only, fit-only, or full project management. Testimonials highlight our reliability, precision, and ability to deliver hassle-free results even in challenging scenarios. A free quotation service and transparent communication underpin our commitment to accessibility and trust. With decades of experience, we combine craftsmanship with modern technology to deliver value-driven solutions. Our teams deep local knowledge ensures projects align with regional architectural styles and practical needs.
Services
Staircase Installation Balustrade Customization Custom Staircase Design Supply and Fit Services DIY Parts Supply
Details
  • Year established: 1987
Highlights and features
  • We have over 20 years of experience fitting 4000+ staircases.
  • Our installations comply with all building regulations.
  • We offer tailored solutions for traditional and contemporary designs.
  • Projects often completed in a single day with minimal disruption.
  • Free quotations with transparent pricing and expert advice.
What people say
Faultless installation Highly recommend Fantastic job Reasonable price Quick and efficient
Services
Staircase Installation
Specialist installation of bespoke staircases in oak, ash, beech, and metal. Projects completed in a single day where possible, with compliance to building regulations. Ideal for loft conversions, cellar access, or whole-home renovations.
Balustrade Customization
Custom balustrades featuring newel posts, spindles, and handrails. Materials include wood, chrome, and stainless steel. Designs tailored to meet safety standards and aesthetic preferences, from traditional to contemporary styles.
Custom Staircase Design
Tailored staircase solutions combining different design elements. Services include 3D visualisation and precise measurements to ensure structural integrity. Suitable for unique architectural requirements or heritage properties.
Supply and Fit Services
End-to-end project management from material supply to professional fitting. Includes site surveys, compliance checks, and final inspections. Ensures seamless integration with existing structures and building codes.
DIY Parts Supply
Supply of pre-cut stair components for self-installation. Includes detailed instructions and material specifications. Ideal for experienced DIYers or contractors requiring precision-cut elements for ongoing projects.
People
James Whiffen
Founder & Master Joiner
A time-served joiner since 1987, James has over 35 years of experience in staircase design and installation. He personally oversees all projects, ensuring craftsmanship and customer satisfaction. His expertise spans traditional and modern materials, with a focus on precision and compliance.
Questions
What types of staircases do you install?
We install bespoke staircases in oak, ash, beech, hemlock, pine, chrome, and stainless steel, including traditional, contemporary, and custom designs.
Do you offer free quotations?
Yes, we provide free, no-obligation quotations with transparent pricing based on your specific requirements and measurements.
Are your installations compliant with building regulations?
All our staircases meet current building regulations, ensuring safety and avoiding costly rework by local authorities.
Which areas do you serve?
We operate across Wirral, Liverpool, Cheshire, and the wider North West region.
Can you complete projects in a single day?
Many staircase replacements and installations are completed within 24 hours, minimising disruption to your home.
Do you cater to DIY enthusiasts?
Yes, we supply pre-cut components and materials for self-installation, with guidance to ensure accurate assembly.
Reviews (2)
Jmpink
Feb 18, 2021 Report
Great service, always on time, very clean left no mess love my new oak staircase, Highly recommend, Thank you James & his team.
Joanne Clynch
Oct 25, 2020 Report
Had an Oak Balustrade fitted. Wow!!!
Amazing. Highly recommend Jim. What a superb finish and a stunning feature as we enter our home. First class workmanship and wouldnt even know wed had work done.