Festival Place

Business Details

Your Premier Shopping Destination in Basingstoke

Festival Place stands as Basingstoke's premier shopping destination, offering a comprehensive blend of retail, dining, and entertainment under one roof. With over 140 prominent retail brands including Next, Marks & Spencer, and Apple, alongside 20 diverse eateries ranging from BrewDog to Nandos, we cater to every shopping and dining preference. Our 10-screen Vue cinema and family-friendly events ensure a dynamic experience for visitors of all ages. Strategically located in central Basingstoke with easy M3 access, we prioritise convenience through extensive parking solutions and a modern, secure environment. Our commitment to safety is reinforced by overt and covert security measures, ensuring peace of mind for all guests.

As a hub for community engagement, we host seasonal events and promotions that enrich the local experience. With flexible opening hours extending to evenings and weekends, we accommodate both casual and dedicated shoppers. Our dedicated customer service team and digital tools, including autopay parking and real-time updates, reflect our dedication to seamless service. Festival Place isn't just a shopping centre; it's a vibrant lifestyle destination designed to meet the evolving needs of our visitors.

Services

Retail Shopping Dining Options Leisure Activities Cinema Parking Security Event Hosting

Highlights and features

We offer 140+ major retail brands in central Basingstoke
Our 20+ diverse dining options cater to all tastes and budgets
We provide a secure shopping environment with advanced safety measures
Our Vue cinema delivers premium entertainment experiences
We offer flexible parking solutions including autopay systems

Website

Update Listing

Services

Retail Shopping

Festival Place offers a diverse range of over 140 retail stores, including major brands like Next, Marks & Spencer, and H&M. Shoppers can explore high-street favourites and unique finds in a spacious, modern environment. The centre provides a convenient one-stop destination for all shopping needs.

Dining Options

With over 20 restaurants and cafes including BrewDog, Las Iguanas, and Nandos, the centre caters to varied tastes and dietary preferences. From casual bites to full meals, our dining venues offer quality food in comfortable settings for all visitors.

Cinema

The 10-screen Vue cinema delivers premium film experiences with regular releases and special events. Equipped with modern amenities, it provides comfortable seating and advanced audio-visual technology for optimal viewing enjoyment.

Parking

Secure parking facilities with 2,000+ spaces operate under an automated ticketless system. Options include autopay for regular visitors and PayByWeb for occasional users, with cashless kiosks available for traditional payments.

Security

Comprehensive security measures combine visible patrols with discreet monitoring systems. This dual approach ensures visitor safety while maintaining a relaxed shopping atmosphere, with emergency assistance readily available throughout the premises.

Questions

What are Festival Place's opening hours?

The shopping centre is open Monday to Saturday 9:30am-7pm and Sunday 11am-5pm. Restaurants and leisure facilities operate extended evening hours.

How do I access parking facilities?

Parking is available through an automated ticketless system with 2,000+ spaces. Use autopay for regular visits, PayByWeb for occasional parking, or cashless kiosks for traditional payments.

What dining options are available?

Over 20 eateries include BrewDog, Las Iguanas, Nandos, and Pret. Options range from quick snacks to full restaurant experiences across various cuisines.

Are there security measures in place?

Yes, we employ visible security patrols combined with discreet monitoring systems to ensure visitor safety while maintaining a comfortable shopping environment.

What entertainment facilities exist?

The 10-screen Vue cinema offers premium film experiences, while seasonal events and themed activities provide family-friendly entertainment throughout the year.

Reviews (7)

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Bikash Neupane

Jan 27, 2022 Report

Great place for shopping , eating and nice parking. Hygienic quality is high , toilets are eco- friendly and super clean. It has Basingstoke library at church street entrance which is great for public. Always I am so happy to be at festival place with my family.

Fatimah Ishaque

Jan 08, 2022 Report

Gone downhill really fast. Went in to look for a birthday dress for my daughter today and couldn’t find anything nice anywhere. Would definitely not recommend

Jan 05, 2022 Report

It was good to go shopping and have a nice bit of food. Definitely worth the 25 minute drive. Parking is well organised (as long as you don't forget your colour) and cheaper than a lot of places. I just got lost, that's all. It's very big, but a bit complicated, not in a bad way.

Jessica Robinson

Dec 19, 2021 Report

SANTA GROTTO 18/12/21 absolutely disgusting and left my 3 year old really upset we booked for 9 we saw the elves go in at8:55 to get place open we then waited way past our appointment to even go in we then get told Santa not even here yet and that the cameras aren't even working we walked round and there wasn't much there to look at really trees… covered in snow we then saw Santa without his outfit pop in ten mins later and go round back to get changed when he went past my daughter was the first to see santa my daughter went and ran to give him a cuddle for him to just say don't touch me

Kayleigh Best

Dec 19, 2021 Report

I would like to make a formal complaint about the santa in your Santa's Grotto, we visited today 18/12/2021 for my two children to see santa at 12.20, we went round the decorations which I think wasn't much, the only thing that was pretty about the decorations was the white reindeer. When it was my two kids turn to see santa it was a car crash… right from the start, they handed him their christmas wish letters they took time to write that morning in which he just took the letters and said he will read them later which was ok but there was no thank you nothing, he asked my 5 year old son

Dave Collins

Dec 17, 2021 Report

Well laid out shopping complex with easy access on three sides to the Malls, Top of Town and a good entertainment area which has many decent restaurants catering for a variety of cuisines as well as a Vue cinema complex. The centre also has ample undercover parking as well as outdoor parking around the complex.

John Fountaine

Dec 08, 2021 Report

I like Festival Place, it is spacious, plenty of cafes ..and shops. Even when busy it never feels crowded. Obviously with the COVID issues, a few premises are vacant, but even these are made to look good.
'Eat Street' is always a good place to find a variety of cuisines.