Business Details
29 Years
experience
Global Freight Forwarding Experts in Romsey
Established in 1997, Penguin Shipping has built a reputation as a trusted partner in international freight forwarding and customs clearance. Our founders, Linda Payne and Alan Biggs, combined decades of experience in import/export logistics, motor vehicle imports, and exhibition freight to create a business that prioritises expertise and client relationships. Over 25 years, we have expanded our services while maintaining a focus on niche markets like Japanese and American vehicle imports, marine equipment exhibitions, and post-BREXIT customs compliance.Our small team of specialists brings deep technical knowledge to every shipment, ensuring seamless global logistics solutions tailored to individual client needs. With a legacy rooted in innovation, we continue to adapt to evolving trade regulations while upholding the personal service that has defined our success.
Services
Export Forwarding
Import Forwarding
Customs Clearance
Motor Vehicle Imports
Exhibition Freight
Details
- Year established: 1997
Highlights and features
- We offer 25+ years of specialist experience in international freight and customs compliance
- Our team provides tailored solutions for complex motor vehicle imports and exports
- We maintain dedicated relationships with carriers across ocean, air, and road networks
- Our exhibition freight division serves marine equipment manufacturers globally
- We guarantee compliance with evolving post-BREXIT trade regulations
Services
Export Forwarding
We manage full container (FCL), less-than-container (LCL), air freight, and European trailer shipments. Our independent network of global agents ensures competitive rates and reliable service solutions. Unlike group-affiliated competitors, we select partners based on proven track records to maintain quality control across all export operations.
Import Forwarding
We arrange cargo collection from China, USA, Canada, and South Africa, advising on Incoterms and customs procedures. Specialising in motor vehicles, yachts, and oversized cargo, we offer RO-RO, containerised, and break bulk solutions. Our expertise reduces costs through consolidated shipments and charter market connections.
Customs Clearance
Post-BREXIT regulations demand precise import/export documentation. Our specialists handle commodity classification, duty calculations, and HMRC submissions. We maintain direct representation agreements with clients to ensure compliance with evolving customs formalities for shipments through UK ports.
Motor Vehicle Imports
We lead UK customs clearance for Japanese and American vehicles. With agency ties in origin countries, we manage RO-RO and container shipments to Southampton and other ports. Our technical knowledge covers Shaken inspection compliance and HMRC documentation requirements for right-hand drive imports.
Exhibition Freight
We support marine equipment manufacturers at global boat shows with dedicated freight solutions. Our on-site personnel manage cargo during event setup and breakdown. Specialising in yacht components and oversized marine equipment, we coordinate flat rack shipments and port logistics for trade exhibitions.
People
Alan Biggs
Co-Founder
With over 30 years in freight forwarding, Alan established Penguin Shipping in 1997. He specialises in customs procedures and vehicle imports, having previously handled American car clearances for Jeep Corporation. His expertise guides our team's compliance strategies.
Questions
What customs support do you provide post-BREXIT?
We handle all import/export documentation, commodity classification, and HMRC submissions. Our team interprets evolving regulations to ensure compliance with UK-EU trade agreements.
Can you ship vehicles from Japan to the UK?
Yes, we specialise in Japanese right-hand drive vehicle imports. We manage RO-RO and container shipments, including Shaken inspection compliance and HMRC documentation.
Do you handle exhibition logistics outside the UK?
We provide global exhibition freight services, particularly for marine equipment manufacturers attending European and international boat shows. Our agents support on-site logistics during event setup and breakdown.
What freight options exist for oversized cargo?
We arrange break bulk shipments, flat rack transport, and charter solutions for oversized items like yachts and engineering equipment. Our specialists negotiate cost-effective rates for out-of-gauge cargo.
How do you ensure competitive freight rates?
By maintaining independent agent relationships rather than group affiliations, we select partners based on proven performance. This approach secures competitive pricing without compromising service quality across global routes.
Reviews (4)
Keith Bailey
Nov 29, 2021
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Positive:Professionalism,Value
Been using Penguin for many years always had good service from Paul.
Been using Penguin for many years always had good service from Paul.
Abid Malik
Sep 14, 2021
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Positive:Value
My very 1st conversation was with a chap called James. His professional & human approach has made me ask for him everytime I ring (but happy to deal with anyone really as long as customers service & good manners are there). They are quick & professional with the Taxation/Clearance and compared to others fairly priced.
My very 1st conversation was with a chap called James. His professional & human approach has made me ask for him everytime I ring (but happy to deal with anyone really as long as customers service & good manners are there). They are quick & professional with the Taxation/Clearance and compared to others fairly priced.
Dominic Holmes
Aug 12, 2021
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I was a returning customer who called yesterday and asked if a specific member of staff still worked there and if so, was she available to speak with. I was abruptly told that because I did not know that she had passed away they did not want my business. I called back thinking an unauthorized individual may have answered the phone but no, he did it again. Apparently if you do not know anything about this companies staff personal lives they no longer want your business. If this individual is not the owner, he is no doubt costing this company a considerable amount of business,
Mo Man
Jun 07, 2021
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Positive:Professionalism,Quality,Value
Highly recommended, very professional at unmatchable prices. Have helped with many of my imported vehicles from Japan in a very efficient manner.
Highly recommended, very professional at unmatchable prices. Have helped with many of my imported vehicles from Japan in a very efficient manner.
