Iceni Auto Services

Business Details

Emergency

services

Trusted Car Repair Services in Ipswich

Established over 18 years ago, Iceni Auto Services was founded by Daniel Hughes Briscoe, a City and Guilds qualified mechanic with extensive industry experience. Our journey began after Daniel completed his apprenticeship at a local garage, followed by a prestigious role at a main dealer where he honed his skills working with leading manufacturers. Returning to Shotley, we launched our garage to provide top-quality workmanship at competitive prices, combining main dealer expertise with independent affordability. Our services include repairs, MOTs, diagnostics, and breakdown assistance, all delivered with a commitment to exceptional customer service. We utilise the latest equipment and OE-standard parts from trusted brands like Bosch and Mahle, ensuring reliability and performance.

Our AA recognition and IMI-certified training underscore our dedication to technical excellence and continuous professional development. We offer flexible scheduling, including vehicle collection and return, to accommodate our customers' needs. With transparent pricing, trade-rate parts, and a satisfaction guarantee on diagnostic services, we prioritise value without compromising quality. Our workshop operates weekdays 8:00 - 19:00 and Saturdays 8:00 - 17:00, with emergency repair capabilities for urgent situations. Customer testimonials consistently highlight our reliability, affordability, and the personal touch that distinguishes us from larger dealerships.

Services

Repairs MOT Service & Maintenance Breakdown Service Timing Belts Battery Change Collect & Return

Highlights and features

Over 18 years of automotive repair expertise
AA-recognised garage with main dealer training
Competitive pricing with parts at trade rates
City and Guilds qualified mechanic with IMI certification
Vehicle collection and return service available

Associations and certifications

AA
City and Guilds
IMI

What people say

Rock bottom price Great and reliable service Fast and reliable Excellent customer service Top-quality workmanship

Website

Update Listing

Services

Repairs

We offer comprehensive vehicle repairs including welding and light bodywork. Our technicians prioritise part restoration over replacement to reduce costs while maintaining safety standards. All repairs use OE-standard components from brands like INA and LUK, ensuring compatibility and durability for both standard and 4x4 vehicles.

Breakdown Service

As an AA-recognised garage, we provide towing services to your preferred location and on-site emergency repairs. Our response covers Suffolk and surrounding areas, with priority given to critical issues affecting vehicle operability. We also offer substitute vehicle arrangements for extended repair periods.

MOT Testing

Our MOT testing uses main dealer equipment and certified procedures. Conducted by a trained MOT tester, the process includes pre-test diagnostics to address potential failures. We supply OE-standard replacement parts for immediate repairs, with transparent pricing for both testing and remedial work.

Diagnostic Testing

Using Snap-On diagnostic systems, we identify complex vehicle faults with a 90 fixed-fee guarantee. Customers receive no charge if the issue remains undiagnosed. Our technicians interpret error codes across all vehicle systems, providing clear explanations and repair options for electrical, mechanical, or emissions-related problems.

Collect & Return

We offer complimentary vehicle collection and delivery within a 10-mile radius of IP9 1LX. This service applies to all maintenance and repair bookings, with flexible scheduling available outside standard operating hours. Customers receive vehicle wash and interior sanitisation as part of the return process.

People

Daniel Hughes Briscoe

Owner & Lead Mechanic

City and Guilds qualified mechanic with 18+ years' experience, including main dealer training with premium automotive brands. Specialises in complex diagnostics and MOT preparation, maintaining IMI-certified status through regular professional development seminars.

Questions

What services does Iceni Auto Services offer?

We provide car repairs, MOT testing, diagnostics, breakdown assistance, timing belt/clutch replacements, battery changes, and vehicle collection/return services.

Are your mechanics qualified?

Yes, our lead mechanic holds City and Guilds qualifications, IMI certifications, and has completed main dealer training programmes with premium automotive brands.

Do you offer emergency repairs?

Yes, as an AA-recognised garage, we provide emergency repair services and vehicle recovery to your preferred location.

What areas do you serve?

We primarily serve Shotley, Ipswich, and surrounding Suffolk areas within a 10-mile radius of our IP9 1LX workshop.

How are diagnostic fees structured?

Diagnostic testing costs £90 with a satisfaction guarantee - you won't be charged if we fail to identify the fault.

Can you collect my vehicle?

Yes, we offer complimentary vehicle collection and delivery within 10 miles of our Shotley workshop for all service bookings.

Reviews (3)

Write a Review

Sam Poulton

Oct 09, 2021 Report

Positive:Professionalism
called the company to discuss a car they have previously looked after, the chap on the phone was very helpful, seem to be a good company!

Dina Bedwell

Apr 18, 2021 Report

Daniel is a brilliant mechanic and is one of the nicest and most helpful people you will meet. Collection from home is available, and you are kept informed at every step of the way . Wouldn't hesitate to recommend.

Ed Lewis

Jan 20, 2021 Report

I have been using Dan for a good few years now. Mainly because he is trustworthy, reliable and fairly priced. He picks up and drops off vehicles if needed which can be invaluable. Not only does he service all 4 of my vehicles, he does my parents, numerous friends, and I always recommend him to others. He has even helped me collect a car from 150 miles away. As far as I'm concerned, you won't find better, and I wouldn't dream of taking my car's anywhere else.