Business Details
14 Years
experience
Your Trusted Digital Partner in Norwich
Established in 2012, we are a Norfolk-based digital agency specialising in mobile app development, websites, SEO, AI tools and technical consultancy. Our team combines deep technical expertise with a down-to-earth, collaborative approach, delivering digital platforms that are robust, scalable, and designed to last. We work remotely across Norfolk and beyond, staying agile while attracting great local talent. Our mission is to create clean, effective digital solutions that help businesses grow and adapt in a fast-moving world, with a focus on clarity, light on jargon, and solutions that genuinely work. We pride ourselves on clear thinking, honest communication and work we stand behind, offering long-term support you can rely on. Our clients benefit from our in-house expertise in WordPress, Statamic, Laravel, hybrid app development and AI integration, serving organisations from startups to long-established brands.We handle everything from initial strategy to launch day and beyond, with no outsourcing and no off-the-shelf bloat. Our hosting infrastructure is fully built and managed in-house with servers located exclusively in UK data centres, ensuring GDPR compliance and UK data residency. We provide tailored monthly maintenance plans that protect your investment with direct access to the developers who built your site. Our approach to AI development focuses on bespoke systems that deliver real-world value, including custom-trained language models and intelligent automation tools.
Services
Web Design
Mobile App Development
AI Development
SEO/PPC
Hosting & Maintenance
eCommerce Solutions
API Integration
Bespoke Builds
Site Migration
Security Hardening
Details
- Year established: 2012
Highlights and features
- We have over a decade of experience in digital solutions since 2012
- Our team combines deep technical expertise with a collaborative approach
- We deliver in-house solutions with no outsourcing or off-the-shelf bloat
- We offer long-term support and maintenance from the original developers
- Our UK-based hosting infrastructure ensures GDPR compliance and data residency
What people say
Top service
Great communication
Excellent aftercare
Spectacular website
Highly recommend
Services
Web Design
We create engaging websites that elevate brands through clean, scalable code and seamless user experiences. Our in-house team handles everything from initial strategy to launch, delivering WordPress sites with custom themes, bespoke Laravel builds, and full API integrations. Clients benefit from ongoing support, security hardening, and hosting solutions with UK-based servers ensuring GDPR compliance and data residency.
Mobile App Development
Our hybrid and native mobile app development services deliver fast, intuitive applications tailored to business goals. Using leading frameworks, we create cross-platform solutions for iOS and Android while offering fully native builds when required. The process includes UX/UI design, development, testing, and deployment with ongoing maintenance to ensure long-term performance and scalability for clients like Orchard Toys and Baby Led Kitchen.
AI Development
We develop custom AI solutions including large language models, chatbots, and automation tools tailored to specific business needs. Our services cover Azure OpenAI integration, private model deployments, and process automation with a focus on security and scalability. Clients receive strategic planning, model training, and ongoing support to ensure AI implementations deliver measurable business value.
SEO/PPC
Our data-driven digital marketing services combine technical SEO, content strategy, and paid advertising to improve online visibility. We offer keyword research, on-page optimisation, Google Ads management, and conversion rate improvements through landing page creation. The approach delivers measurable ROI with transparent reporting and no long-term contracts.
Hosting & Maintenance
We provide fully managed UK-based hosting solutions with Linux and Windows environments optimised for performance. Services include daily backups, real-time monitoring, and tailored maintenance packages with direct access to original developers. Email solutions cover Google Workspace, Microsoft 365, and secure IMAP configurations ensuring reliable communication across all business operations.
Questions
What digital services do you offer?
We specialise in website design, mobile app development, AI integration, SEO/PPC campaigns, and fully managed hosting solutions. Our services cover the complete digital lifecycle from initial concept to ongoing maintenance.
How do you ensure website security?
We implement security hardening measures, daily backups, and real-time monitoring across all hosting environments. Our UK-based servers ensure GDPR compliance with full data residency guarantees for all clients.
Can you help with AI implementation?
Yes, we develop custom AI tools including large language models, chatbots, and automation systems tailored to specific business requirements with strategic planning and ongoing support.
Do you work with businesses outside Norfolk?
While based in Norwich, we work remotely with clients across East Anglia and throughout the UK, maintaining the same high standards of service and support.
What hosting options are available?
We offer fully managed Linux and Windows hosting environments optimised for performance, with server locations exclusively in UK data centres ensuring data residency compliance.
How do you handle project maintenance?
We provide tailored monthly maintenance plans including security updates, performance tuning, and direct access to the original development team for ongoing support requirements.
Reviews (7)
Michelle Mc Cabe
May 31, 2021
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Top service from the very first phone call right through to completion. Ben and Chloe completely rebranded our site so that it now truly reflects our restaurant and style. Great communication from the start, worked to agreed timescales and provided excellent aftercare. I will be using them for all my website and design needs in future and cannot recommend them enough.
Angela Elliott
Aug 14, 2020
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Fluffy egg designed a great web site for us and the aftercare help has been excellant, even during lockdown, thanks Luke
Jason Lake
Aug 19, 2019
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Really pleased with our new website built by a great team at Fluffy Egg. The support and advice we have received has been fantastic! Thanks.
Nick Francis
Dec 23, 2018
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Great website for our Rowing club. Promptly delivered, designed to spec and well beyond spec ( we didnt know what we wanted). Website has changed how we communicate internally and externally and has increased traffic. Great after- sales support ,,hosting etc. Thank you Fluffy Egg.
Claire Sims
Oct 16, 2018
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Fantastic team! Nothing is too much for Chloe and Ben. Couldn't be without them. I am always calling for help and advice and they continue to review and improve our website on a regular basis.
Olly Samways
Aug 19, 2018
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I highly recommend using Fluffyegg. The team are fantastic, from initial meetings to discuss the scope of the works all the way through to delivery. You are willing to help at any time and are always cheery on the phones! You have created amazing pages for us and will continue to use you for the foreseeable future!
Gina Manning
Jul 18, 2018
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Ben hosts my website and work email. Ive never had any issues and hes always quick to reply if I have a question! I will always continue to use fluffy egg, I much prefer the idea of a local business who are a quick phone call or email away if needed! So glad I switched to fluffy egg!
