Business Details
47 Years
experience
Trusted Appliance Repair Services in Torbay
Established in 1979, Alan Ward Washing Machines has served Torbay and surrounding areas with expert domestic appliance repair services. Our team specialises in resolving issues with washing machines, dishwashers, tumble dryers, and electric cookers, offering both repairs and replacement solutions. With a commitment to quality, we provide a 12-month guarantee on all work completed, ensuring long-term reliability for our customers. Our mobile service vehicles carry essential spare parts and new appliances, enabling immediate solutions for urgent needs. Operating across Paignton, Torquay, Brixham, Totnes, and Newton Abbot, we combine decades of technical expertise with a customer-first approach.Our engineers prioritise clear communication, transparent pricing, and efficient service delivery to minimise disruption to household routines. As a locally owned business, we maintain deep community connections while upholding industry standards for safety and workmanship. Regular training ensures our team stays current with evolving appliance technologies and repair methodologies. Customer satisfaction remains our primary focus, demonstrated through repeat business and referrals from satisfied clients across Devon. Our dedication to resolving appliance issues promptly and professionally has solidified our reputation as a trusted service provider in the region.
Services
Washing Machine Repairs
Dishwasher Repairs
Tumble Dryer Repairs
Cooker Repairs
New Appliance Sales
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience repairing domestic appliances in Torbay
- Our engineers provide a 12-month guarantee on all repair work completed
- We offer same-day service with mobile vehicles stocked with essential spare parts
- We carry new appliances for immediate replacement when repairs aren't possible
- Our team serves Torbay and surrounding areas including Paignton and Torquay
Services
Washing Machine Repairs
Specialist washing machine repairs covering all major brands and models. Our engineers diagnose and resolve issues with motors, pumps, and electronic controls. We carry common spare parts in our vehicles for immediate fixes, reducing the need for return visits.
Dishwasher Repairs
Comprehensive dishwasher repair service addressing leaks, drainage issues, and component failures. We service all leading brands using manufacturer-approved replacement parts. Our engineers complete most repairs during the initial visit, minimising kitchen disruption.
Tumble Dryer Repairs
Expert tumble dryer repairs for both vented and condenser models. We fix heating element failures, sensor issues, and drum problems. Our mobile service includes diagnostic equipment to identify faults quickly and accurately.
Cooker Repairs
Professional electric cooker repairs covering hob elements, oven thermostats, and control panels. We service major brands and ensure all repairs meet safety standards. Most cooker issues resolved within a single service visit.
New Appliance Sales
New washing machines, dishwashers, and tumble dryers available for immediate installation. We stock energy-efficient models with competitive pricing. Our engineers install new appliances while ensuring proper connections and functionality.
People
Alan Ward
Owner
With over 40 years' experience in domestic appliance repair, Alan established his business in 1979. He leads a team of skilled engineers, maintaining hands-on involvement in complex repairs while ensuring service standards remain consistently high across Torbay.
Questions
Do you service all areas of Torbay?
Yes, we cover all Torbay areas including Paignton, Torquay, Brixham, Totnes, and Newton Abbot with our appliance repair services.
What guarantees do you offer?
All repair work comes with a 12-month guarantee covering both parts and labour, ensuring quality workmanship and customer satisfaction.
Can you repair appliances same day?
Our mobile service carries common spare parts for immediate repairs, with most issues resolved during the initial visit when parts are available.
Do you sell new appliances?
Yes, we stock new washing machines, dishwashers, and tumble dryers for immediate installation when repairs aren't viable.
What are your operating hours?
We operate Monday to Thursday 9:00 AM - 5:30 PM. Emergency repairs outside these hours require prior arrangement.
How quickly can you respond to repair requests?
Most service calls are scheduled within 24 hours, with priority given to urgent cases requiring immediate attention.
Reviews (5)
Susan Hingston
Dec 16, 2021
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Positive:Professionalism,Responsiveness
Alan rang me back the same day and was very knowledgable and helpful. Would recommend.
Service:Repair washer
Alan rang me back the same day and was very knowledgable and helpful. Would recommend.
Service:Repair washer
Paul Chadwick
Sep 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Very fast response from Alan to our failed pump on the dishwasher. Cost was very reasonable. Highly recommended.
Service:Repair dishwasher
Very fast response from Alan to our failed pump on the dishwasher. Cost was very reasonable. Highly recommended.
Service:Repair dishwasher
Gavin Button
Jul 18, 2021
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Such good service! Quick and great value for money. Highly recommended. Was over 150 cheaper than the national call out companies. Always go local!
Andrew Bennett
Jun 25, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Really quick to help us with with a broken oven. We had an awkward model but Alan got the part ordered and fitted in no time. Good price too. Thanks!
Really quick to help us with with a broken oven. We had an awkward model but Alan got the part ordered and fitted in no time. Good price too. Thanks!
Stuart Kingsley
Jul 07, 2019
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Alan came and fixed our dishwasher. Excellent communication, reliable and a great price. Would highly recommend him. No more washing up for me!!! Thank you
