Business Details
Emergency
services
Trusted Auto Repair & MOT Services in Dorking
Carters Car Care has been serving the Dorking community for over four decades as a family-run business. Our team of qualified mechanics specialises in comprehensive vehicle maintenance, including MOT testing, tyre replacements, air conditioning services, and advanced diagnostics. We operate from a state-of-the-art facility equipped with cutting-edge tools to handle all makes and models of vehicles. As a Servicesure Autocentre, we provide a national guarantee on all work carried out, ensuring top-quality service. Our commitment to transparency and customer care is reflected in our honest approach and additional services like free loan cars and local collection/delivery.We adhere to the Motor Industry Code of Practice and maintain memberships with DVSA and the Retail Motor Industry Federation. With expertise in engine diagnostics, brake systems, and exhaust repairs, we combine technical proficiency with a personal touch. Our focus on preventive maintenance helps customers avoid costly repairs while extending vehicle lifespan. The business serves Surrey, Crawley, and Horsham, maintaining its reputation as a trusted garage. Through consistent service excellence since our establishment, we continue to build lasting relationships with our clients.
Services
MOT Testing
Tyre Replacements
Air Conditioning Recharge
Brake Disc Skimming
Engine Diagnostics
Highlights and features
- Family-run business with over 40 years of automotive experience
- National guarantee on all repair work carried out
- Honest and friendly team of qualified mechanics
- Complimentary collection/delivery and loan cars available
- Certified members of DVSA and Retail Motor Industry Federation
Associations and certifications
- Servicesure Autocentre
- DVSA
- Retail Motor Industry Federation
Services
MOT Testing
As a certified MOT testing centre, we conduct comprehensive vehicle inspections to ensure compliance with UK road safety standards. Our Class 7 MOT specialists use state-of-the-art equipment to examine critical components including brakes, lights, steering, and emissions. We provide thorough pre-MOT checks and immediate repairs to ensure first-time pass success while maintaining detailed records of all tests performed.
Tyre Replacements
We offer complete tyre management solutions including puncture repairs, balancing, and replacement with quality-approved tyres. Our technicians ensure proper alignment and inflation according to manufacturer specifications while providing expert advice on tyre selection based on vehicle type and driving conditions. We maintain stock of major brands and offer fitting services for all vehicle types.
Air Conditioning Recharge
Our air conditioning service restores cooling efficiency using both R134a and R1234yf refrigerants. We conduct pressure tests, identify leaks, and recharge systems to manufacturer specifications while checking associated components. Regular maintenance ensures optimal performance and prevents costly system failures during high-temperature conditions.
Brake Disc Skimming
Using Pro-Cut lathe technology, we perform on-vehicle brake disc skimming to eliminate pedal pulsation caused by uneven wear. This precision process works on all disc types up to 3.5 tonnes, restoring braking performance without removing components. The service includes comprehensive brake system inspection and component wear assessment.
Engine Diagnostics
Our diagnostic service identifies engine performance issues through advanced electronic testing equipment. We interpret fault codes, analyse sensor data, and conduct physical checks to diagnose problems with ignition timing, fuel systems, and emission controls. This enables accurate part ordering and targeted repairs that resolve issues efficiently.
Questions
What MOT classes do you test?
We specialise in Class 7 MOT testing for commercial vehicles up to 3.5 tonnes, including 5-light and 4-light vehicle categories.
Do you offer tyre fitting services?
Yes, we provide complete tyre fitting services including balancing, alignment, and pressure adjustment using manufacturer specifications for all vehicle types.
Can you perform emergency car repairs?
We prioritise emergency repairs with rapid response times for breakdowns, mechanical failures, and urgent safety-related issues affecting vehicle operation.
Do you provide vehicle collection and delivery?
Yes, we offer complimentary local collection and delivery services for customers requiring repairs or maintenance during operating hours.
What air conditioning gases do you use?
Our air con recharge service uses both R134a and R1234yf refrigerants to service modern vehicle air conditioning systems.
Are your mechanics qualified?
Our team consists of experienced, certified technicians with expertise in modern vehicle diagnostics and repair techniques across all makes and models.
Reviews (6)
Muhammad Umair
Aug 07, 2021
Report
Highly Recommended, Got my disk skimmed and they are like new now. It was really easy to book and provided the cost on the phone was very reasonable. And was charged what they quoted for.
Visited first time, and found them very professional and honest. Response time is very quick and clear.
Visited first time, and found them very professional and honest. Response time is very quick and clear.
Annie The Nanny
Jul 19, 2021
Report
Phone up Carter's to ask if I could have a MOT on my car the day I phoned and they said yes is 12.15 good. I thought wow yes please that would be great. The first garage I ring didn't have any space till next week. It past thanks to Carter's. Thank you.
Sacha Carey
Jun 14, 2021
Report
Good service twice squeezed me in when they were flat out busy, friendly and very honest, after years of being overcharged and wrong diagnosis of faults, i.e one garage told me my turbo had failed replaced it at 650 only to find out turbo hose had split! Costing 60, so am really pleased to find a friendly helpful team that I can trust after only 2 visits
Highly recommended and will be using again
Highly recommended and will be using again
John Arnold
Jan 15, 2021
Report
My Golf undertray, which I managed to rip off on a hidden object, has just been sorted by Carter Cars - thank you very much guys for being so responsive & helpful - great service - 5 stars definitely!
Nic Bravin
Jun 22, 2020
Report
My better half needed a headlight bulb urgently replaced in her car. As she was nervous about driving home in the dark. This Garage sorted it in a few minutes and only charged 10. Top notch.
McDongle Wacker
Jun 05, 2019
Report
Been using Carter's for years and always found them honest and extremly helpful - won't try to do things to your car that you don't need. Staff are great and will always do their best to help!
