Business Details
Your Trusted Partner for Senior Living & Care in Stoke-on-Trent
Safe Harbor Residential Care is a family-owned provider of person-centred care across three dedicated homes in Stoke-on-Trent and Staffordshire. With a focus on creating a true home-from-home environment, we specialise in residential, dementia, respite, mental health, and palliative care for both Local Authority funded and privately funded individuals. Our approach combines 24/7 expert support with tailored care plans, ensuring each resident's unique needs are met through compassionate, individualised attention. Backed by 15 years of industry experience at leadership level and a commitment to continuous staff development, we prioritise safety, dignity, and community engagement.Our values of 'Safe, Together, Compassion, and Improving' guide every aspect of our operations, from purpose-designed facilities with secure gardens and modern amenities to vibrant social programmes that foster independence and well-being. Recognised for our nurturing culture and investment in internal promotions, we maintain rigorous training standards through in-house expertise while actively seeking feedback to enhance our services. This dedication to quality has established us as a trusted partner for families seeking secure, enriching care environments where residents thrive through meaningful connections and professional support.
Services
Residential Care
Dementia Care
Respite Care
Mental Health Care
Palliative Care
Day Care Services
Couples Accommodation
Hairdressing Services
Social Activities
Community Outings
Highlights and features
- We offer 24/7 personalised care tailored to individual needs
- Our team includes specialists with 20+ years' dementia care experience
- We maintain in-house training and continuous quality improvement systems
- Our homes feature purpose-designed facilities with secure outdoor spaces
- We prioritise family involvement and transparent care planning
What people say
Brilliant staff
Loving care
Safe environment
Excellent compassion
Approachable team
Services
Residential Care
Our residential care provides 24/7 support for individuals requiring daily assistance in a secure, homely environment. Each resident receives a tailored care plan addressing personal needs while maintaining independence. Purpose-designed facilities include modern en-suite bedrooms, communal lounges, and landscaped gardens to promote social interaction and well-being.
Dementia Care
Specialist dementia care combines clinical expertise with compassionate support in secure, stimulating environments. Our trained staff implement individualised care strategies to manage cognitive decline while promoting dignity through structured routines, sensory activities, and therapeutic engagement tailored to residents' life histories.
Respite Care
Flexible respite care offers temporary support for individuals recovering from illness or providing caregiver relief. Our homes deliver the same high standards as long-term care with personalised activity programmes, ensuring continuity of care in comfortable surroundings that mirror permanent residential services.
Mental Health Care
Our mental health services provide structured support for residents with enduring mental health conditions. Through multidisciplinary care plans, therapeutic activities, and specialist staff training, we create stable environments that promote emotional well-being while respecting individual autonomy and personal recovery goals.
Palliative Care
Palliative care focuses on comfort and dignity during life-limiting illness progression. Our compassionate team works with healthcare professionals to manage symptoms, provide emotional support, and coordinate with families, ensuring residents' preferences guide all aspects of their care experience.
People
Phil Morris
Managing Director
With 15 years' healthcare leadership experience, Phil oversees Safe Harbor's three care homes. Holding a business management degree, he champions staff development and quality improvement while maintaining focus on resident safety and family engagement.
Anita Hopkins
Compliance Manager
Anita brings 20+ years' clinical expertise, specialising in dementia and palliative care. As Group Compliance Manager, she ensures regulatory adherence while mentoring teams to achieve outstanding care standards across all facilities.
Lisa
Registered Manager
Lisa leads The Place Up Hanley care home, applying 25 years' social care experience to develop staff capabilities and enhance resident outcomes through continuous quality improvement initiatives.
Questions
What types of care do you provide?
We offer residential, dementia, respite, mental health, palliative, and day care services for adults.
Do you accept both funded and private residents?
Yes, we welcome both Local Authority funded and privately funded individuals across all our care homes.
Are couples accommodated together?
Agnes and Arthur Care Home provides six double rooms specifically designed for couples requiring shared care.
What activities are available for residents?
Our programme includes arts & crafts, music therapy, exercise classes, and local outings tailored to residents' abilities.
How do you ensure care quality?
Through continuous staff training, personalised care plans, regular quality assessments, and family consultation processes.
Are hairdressing services available on-site?
All homes feature dedicated salons with weekly hairdressing appointments for residents' convenience.
Reviews (4)
Katie Cohen
Nov 03, 2020
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What a lovely team. The new manager and deputy are doing a great job, along with the whole care home team. I cant recommend it enough, lovely family run care home
Christine Copestake
Dec 05, 2018
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There is a nice homely atmosphere here. Residents clearly love being here.The new manager has turned it into a home from home for the residents, whilst still ensuring that high standard of care are met. The home is nicely decorated and clean. There is a delightful outside space for the residents to sit and enjoy the day. They regularly have activities/ themed days. Recently the staff dressed up in 60s style dress. In the summer they have bbqs and outside activities. The staff here clearly care for the residents and treat them with respect. If you are after a care home for your loved
Youtube Lover
Nov 25, 2018
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Staff are friendly and very helpful. It was such a fantastic experience when our nursery visited last term, we had lovely time and kids cant wait to go back. Thank you for having us!
Mandy Rogers
Jul 29, 2018
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I've worked at Haversham House for 10 years now,and I absolutely love my job we here at haversham take great pride when looking after our residents in our care we treat them as a person not a client....our home is a happy environment where we welcome everyone with open arms...so if you're looking for a home for your loved one where they will feel at home why not put your mind at ease and give us a call and arrange a visit so you can see for yourself how warm and friendly we all are...
