Business Details
Your Ultimate Shopping Experience in Grimsby
Freshney Place has been serving Grimsby's community for decades as a premier retail destination. Our team of experienced professionals is committed to providing a seamless shopping experience through modern facilities and exceptional customer service. With over 70 retail outlets, diverse dining options, and comprehensive amenities, we cater to both local residents and visitors. Our dedicated staff maintains a welcoming environment with security patrols, accessibility features, and family-friendly facilities.The centre continually invests in improvements while maintaining competitive parking rates and 800+ secure spaces. From daily operations to event management, we ensure every visitor's experience meets our high standards of quality and convenience.
Services
Parking
Customer Services
Security
Event Hosting
Retail Units
Highlights and features
- 800+ secure parking spaces with flexible tariffs and EV charging
- Award-winning customer service team available daily
- Family-friendly facilities including soft play and kiddie cars
- Comprehensive accessibility options including Shopmobility
- Regular community events and promotional opportunities
Services
Secure Parking
Our multi-storey car parks offer over 800 secure spaces with ANPR technology and payment stations. Features include disabled access, EV charging points, and motorcycle parking. Temporary changes apply during refurbishment periods with clear communication to customers.
Customer Services
Our award-winning team provides comprehensive support including parcel collection, equipment hire, and visitor assistance. Located near Next on Baxtergate mall, we operate extended hours to accommodate shopper needs while maintaining professional service standards.
Accessibility Solutions
We prioritise inclusive access with Shopmobility equipment hire, lowered sinks, and autism-friendly initiatives. Dedicated parking spaces and height restrictions ensure safety for all visitors, supported by trained staff available throughout operating hours.
Family Facilities
Our family-friendly amenities include a FREE soft play area for children under 120cm, baby feeding rooms, and supervised kiddie car hire. These facilities operate during specified times with safety protocols ensuring secure child supervision.
Event Hosting
We offer flexible promotional opportunities for retailers through temporary units and event spaces. This includes themed activations, seasonal competitions, and community engagement initiatives designed to maximise brand exposure in Grimsby's town centre.
Questions
What parking options are available at Freshney Place?
We have two multi-storey car parks with 800+ spaces, EV charging points, motorcycle parking, and clear signage. Tariffs range from £1 for 1-hour to £10 for over 8 hours.
Are there family-friendly facilities?
Yes, we offer a FREE soft play area, baby feeding rooms, and kiddie car hire. All facilities operate with safety protocols and staff supervision.
How accessible is the shopping centre?
We provide Shopmobility equipment, accessible toilets, lowered sinks, and dedicated parking. Our autism-friendly hour uses paper towels instead of hand dryers.
What dining options exist nearby?
Our retail partners include Costa Coffee, B & B Coffee Shop, and Marks & Spencer Café, offering diverse food choices within Grimsby's town centre.
Can I host events at Freshney Place?
We offer flexible promotional spaces for retailers. Contact our commercial team for day-to-monthly bookings that maximise brand exposure in our prime location.
What transport options reach the centre?
We're accessible by rail (Grimsby Town station), bus, taxi, and cycle. Cycle racks and Grimsby Cycle Hub services provide secure bike parking solutions.
Reviews (5)
David Hasthorpe
Jan 27, 2022
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Looking a little tired and showing the signs of Covid neglect. The plans for regeneration are excellent and much-needed for the town centre.
Stan Fraser
Jan 26, 2022
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It's a great place to shop, out of the cold, sit have a coffee a rest then shop again, only problem the local council, with high rates etc you will find most shops closing so the council can allow big companies to take over and small shops have to close.
Alastair Bowser
Jan 13, 2022
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Nice shopping centre just needs to review some of shops to get a better mix then people wouldn't always feel the need to shop elsewhere.
Julie Harding
Jan 12, 2022
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Good shopping mall although quite a few of empty shops and market stalls. Parking is excellent and not expensive
NDyaArthur Martha
Jan 03, 2022
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I've shopped here for years. I remember when it were the riverhead centre. It's always been a friendly place, but my Nana got her nails done there at the nail Salon and it were filthy in the salon absolute Covid trap.
