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Business Details
26 Years
experience
Expert Will Writing & Legal Services in Malvern
Established in 2000, Wills & Legal Services has become one of the UK's leading specialists in estate planning, serving over 180,000 clients across England and Wales. Our team of qualified paralegals, regulated by the National Association of Licensed Paralegals, provides expert advice on will writing, trusts, and legal services in plain English without legal jargon. We operate with a strict code of conduct and duty of care, offering home visits to ensure clients fully understand their options while benefiting from Professional Indemnity Insurance coverage of 2,000,000. Our paralegals undergo annual Continuous Professional Development Training and hold DBS checks, ensuring the highest standards of service. We pioneered a unique charity wills scheme that has raised over 4 million for UK charities while providing cost-effective legal solutions.

Our integrated approach combines estate planning with asset protection strategies, including Protective Property Trusts and Asset Protection Trusts, to safeguard clients' legacies. With a 63% client return rate for additional services, we demonstrate our commitment to long-term client relationships. Our head office in Malvern coordinates a nationwide network of over 30 paralegals, maintaining consistent quality across all services. We adhere to rigorous compliance procedures and maintain a formal complaints process for client protection. Our financial services arm, WLS Financial Services, complements our legal offerings with integrated planning solutions.
Services
Wills Trusts Lasting Powers of Attorney Asset Protection Estate Planning Probate Services Charity Wills Home Visits Legal Consultations Document Drafting
Details
  • Year established: 2000
Highlights and features
  • Over 180,000 clients assisted since 2000
  • Regulated by the National Association of Licensed Paralegals
  • Pioneered charity wills scheme raising 4M+ for UK charities
  • Home visits by DBS-checked, trained professionals
  • Professional Indemnity Insurance coverage of 2,000,000
Associations and certifications
  • National Association of Licensed Paralegals
What people say
Very well organised Good service Very helpful Friendly informative Quick and easy
Services
Lasting Power of Attorney
A Lasting Power of Attorney allows you to appoint trusted individuals to manage your affairs if you become incapacitated. We provide expert guidance on setting up both Property & Financial Affairs and Health & Welfare LPAs. Our fixed-fee service includes document preparation and registration assistance, ensuring your wishes are legally protected while maintaining control over your future decisions.
Protective Property Trust
This trust protects your property share from care home fees and unintended beneficiaries. We help couples establish Tenants in Common arrangements to safeguard their legacy. Our service includes legal documentation and expert advice on estate planning, ensuring your property passes to intended beneficiaries while maintaining residency rights for surviving partners.
Asset Protection Trust
An Asset Protection Trust safeguards your assets from probate costs, sideways disinheritance, and inheritance tax. We offer tailored trust solutions with complete control as trustee. Our service includes comprehensive documentation and ongoing support, ensuring your assets are protected against future risks while maintaining flexibility for your financial needs.
Will Writing Service
Our charity will scheme provides basic will writing for a recommended donation. We offer home visits and online completion options with professional guidance. The service includes document storage and copies for your records, combining legal protection with charitable contribution to support UK air ambulance services.
Probate Assistance
We guide executors through the probate process with expert advice on estate administration. Our service reduces administrative burdens and costs compared to traditional solicitors. We provide clear documentation and support throughout the process, helping families navigate complex legal requirements during difficult times while ensuring proper asset distribution.
People
Tony Watson
Co-Founder
Co-founded Wills & Legal Services in 2000 with extensive financial services experience, establishing a regulated approach to estate planning in an unregulated environment.
Sarah Watson
Co-Founder
Co-founder with over two decades of experience in estate planning, instrumental in developing the company's client-focused approach and charity partnerships.
Emma Hodges
Co-Founder
Key founding member who helped establish the company's home visit model and commitment to accessible legal services for families across England and Wales.
Questions
How does your charity will scheme work?
We write basic wills for a recommended £40 donation per person, with 100% donated to County Air Ambulance. This reduces typical solicitor fees by £150 while supporting vital charity work.
What's the difference between a will and a trust?
A will determines asset distribution after death, while trusts like our Protective Property Trust protect assets during your lifetime and control their future use.
Can I create legal documents without visiting your office?
Yes, we offer home visits and online completion options for most services, with document drafting and review handled remotely through secure processes.
How do you ensure document security?
Original wills are securely stored with confirmation provided, and we maintain professional indemnity insurance of £2,000,000 for client protection.
What areas do you cover?
We provide services across all postcodes in England and Wales with local paralegals, plus office support in Malvern for in-person visits.
How quickly can documents be prepared?
Basic wills typically take 28 working days from initial contact, with trust documents completed within 12 weeks depending on complexity.
Reviews (4)
Shelagh Purvis
May 22, 2021 Report
DO NOT use this company! AVOID AT ALL COSTS or it will end up costing you dearly~!!! The salesmen will double talk you, by mentioning capital gains tax and telling you, you need to have a family wills trust (which costs about 3000-4000) or else the taxman will gain everything after you pass away (FYI - The standard Inheritance Tax rate is 40%. It's only charged on the part of your estate that's above the threshold. Example Your estate is worth 500,000 and your tax-free threshold is 325,000. The Inheritance Tax charged will be 40% of 175,000 (500,000 minus 325,000). DO NOT SET UP A
Flavius Nitu
Apr 14, 2021 Report
Really happy with their service. Clear and concise, everything came up on time. I know several other neighbors and friends that did their wills and trusts with them, and never had a problem. People that are complaining, make sure you send them your info, and write your address correctly, and be clear of what you want in your will/trusts. If you don't provide them with the information that is required, you clearly won't benefit from their great service and you'll experience delays and issues.
Stephen Hodges
Dec 27, 2020 Report
Positive:Professionalism,Value
My parents visited Wills & Legal Services and took out Wills and other services. They were extremely pleased with the professional service and advice to which they received from start to finish. Excellent Company I will be recommending.
Lynne Pardoe
Nov 15, 2020 Report
They advertised 40 for a will then get here & its 595!!!! I invited her in during lockdown for an essential service on the understanding it was 40 each, but this is not the case. I would have shopped around if I had known. They are really difficult to email too. They said they would only accept my cancellation in writing too which I can't do because of a disability. Do the Air Ambulance know their details are being used by this shifty company? Avoid like the plague.