Business Details
37 Years
experience
Timber Staircase Solutions for Property Developments
Founded in 1989, we are a family-run business spanning three generations, dedicated to traditional values and exceptional service. Over 35 years, we have established ourselves as the South's leading timber staircase manufacturer, combining elite industry knowledge with experienced joinery to create premium products. Our production facility utilises the latest technology and automated machinery to deliver staircases of any volume while maintaining the highest quality standards. Our Staircase Success approach focuses on understanding project goals, ensuring staircases complement builds, and treating every staircase as a critical element. We prioritise technical expertise, design precision, and proactive collaboration to ensure timely, safe, and successful project outcomes. With ISO 9001 and ISO 14001 accreditations, FSC certification, and a Fit First Time commitment, we guarantee quality, sustainability, and reliability.Our team provides expert advice throughout design and manufacturing stages, ensuring on-time, in-full delivery to the highest standard. We work closely with large-scale, mid-sized, and single-property developers, offering tailored solutions that balance design and cost. Our case studies demonstrate successful collaborations with clients like Roffey Homes, Stacco Ltd, and Cala Homes, highlighting our ability to solve on-site challenges and exceed expectations. With a focus on continuous improvement, we expanded our factory in 2024 and launched sustainability initiatives, including solar panels and recycling systems, to support environmentally responsible practices.
Services
Staircase Manufacturing
Custom Stair Components
Timber Balustrades
Site Surveys
Door Shop
Temporary Staircases
Staircase Design
FSC-Certified Products
High-Volume Supply
Sustainable Solutions
Details
- Year established: 1989
Highlights and features
- 35 years of expertise in timber staircase manufacturing
- ISO 9001 and ISO 14001 quality and environmental accreditations
- Site measurements checked before manufacture to ensure accuracy
- On-time, in-full delivery guaranteed with our Fit First Time commitment
- Family-run business with three generations of industry knowledge
Associations and certifications
- ISO 9001
- ISO 14001
- FSC
- FORS
What people say
Highest standard
Delivered on time
Professional service
Good communication
Efficient and prompt
Services
Staircase Manufacturing
We manufacture precision-engineered timber staircases tailored to project specifications. Using advanced CNC machinery and traditional joinery techniques, we produce staircases for residential and commercial developments. Our process includes site surveys, design collaboration, and dry-fit assembly to ensure perfect installation.
Balustrade Construction
Our balustrade solutions combine safety and aesthetics with options including glass, metal, and timber designs. Each system complies with building regulations while offering customisable features like handrail profiles and decorative elements. We ensure seamless integration with staircase structures.
Site Surveys
We conduct detailed site surveys to verify measurements before manufacturing. This process prevents fitting issues by accounting for structural variances and ensuring dimensional accuracy. Surveys are performed by experienced technicians using precision tools.
Door Shop
Our Door Shop offers a range of high-quality timber doors designed to complement staircase installations. Products include internal and external doors with custom finishes, ensuring cohesive aesthetics across building elements. All doors meet durability and safety standards.
Sustainable Solutions
We provide FSC-certified timber and recycled materials for environmentally conscious projects. Our sustainability initiatives include solar-powered manufacturing and waste reduction systems. These practices ensure eco-friendly production without compromising quality or design integrity.
Questions
What types of staircase projects does Multi-Turn handle?
We specialise in staircases for large-scale developments, mid-sized projects, and single-property builds, including residential and commercial applications.
How does Multi-Turn ensure staircase quality?
We use ISO 9001-certified processes, precision manufacturing, and dry-fit assembly checks to guarantee quality and accuracy before delivery.
Can Multi-Turn accommodate custom staircase designs?
Yes, we offer made-to-measure staircases with custom materials, finishes, and design features to meet specific project requirements.
What accreditations does Multi-Turn hold?
We are ISO 9001 (quality), ISO 14001 (environment), FSC (sustainable timber), and FORS (road safety) accredited.
How does Multi-Turn handle delivery timelines?
We guarantee on-time, in-full delivery through our Fit First Time commitment and coordinated logistics planning.
Do you provide site measurement services?
Yes, we conduct detailed site surveys to ensure accurate measurements before manufacturing begins.
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Reviews (5)
Jb
Oct 25, 2021
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Very unpleasant people with very bad humor and character and they were close to hitting me. An experience that I do not wish for anyone and I do not advise anyone to go to this place and also what they sell is not recommended.
Nicola Gleeson
Sep 10, 2021
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DO NOT BELIEVE THE FIT FIRST TIME GUARANTEE!! We had an absolute nightmare with this staircase and this company blamed everything on our installers, which simply isn't true and our installers along rang them several times when fitting to clarify things. We have paid a huge sum of money for ill fitting and quite honestly dated looking stair case. They did nothing about the fact that the oak handrails don't fit into the newel posts right, the handrail on the 1st floor hangs inches off in the air and the wall will now need to be built out, we hand to sand down every spindle as it didn't fit into
Pete Trimble
Sep 09, 2021
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I ordered newel posts and baserail for a customers stair refurb. To say the delivery was good would be an understatement. Very well packaged and very fast delivery. I will absolutely be using this company again. Highly recommended
Shakoor Hussain
Jan 11, 2021
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Absolute pleasure to deal with, really nice quality banister items, and great customer service. Returned some spindles back that were spare with no issues. Also very reasonable in price and next day delivery is a life saver. Can't recommend enough. If I need any further stair parts I will definitely buy from here.
Stephen Welch
Nov 02, 2019
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We chose a Cottage Style staircase for our loft conversion. The site was carefully surveyed in conjunction with the builder. All the components arrived safely on a direct transport vehicle. The builder did an excellent installation within very tight dimension constraints. Finally varnished and carpeted, which shows off the beautiful grain structure and sheen. Top marks to the builder and all the Multi-turn team.
