Business Details
27 Years
experience
Emergency
services
Your Trusted Hearing Experts in Sussex Since 1999
South East Hearing Care Centres have been dedicated to providing exceptional hearing healthcare across Sussex for over 25 years. Our network of independent clinics in Bexhill, Chichester, Eastbourne, Horsham, and Seaford is built on a foundation of expertise, patient-centred care, and a commitment to advancing hearing solutions. Our HCPC-registered audiologists combine extensive experience with cutting-edge technology to deliver precise diagnostics, tailored hearing aid fittings, and effective ear wax removal services. We pride ourselves on offering impartial advice, ensuring clients receive the most suitable solutions from leading global manufacturers.Beyond clinical excellence, we actively support community initiatives, including annual hearing health missions to Kenyas Reverend Muhoro School for the Deaf. Our dedication to transparency, continuous professional development, and holistic care has earned us long-standing trust within the community, reflected in numerous positive testimonials and word-of-mouth recommendations. As BSHAA members, we adhere to rigorous industry standards, guaranteeing clients both technical proficiency and ethical service delivery.
Services
Ear Wax Removal
Hearing Aid Services
Hearing Tests
Custom Ear Protection
Tinnitus Management
Hearing Aid Optimisation
Microsuction
Ear Irrigation
Details
- Year established: 1999
Highlights and features
- Over 25 years of experience in independent hearing care
- HCPC-registered audiologists with specialist expertise
- Impartial advice with access to all major hearing aid brands
- Proud members of the British Society of Hearing Aid Audiologists
- Modern clinics equipped with advanced diagnostic technology
Associations and certifications
- BSHAA
- HCPC Registered
What people say
Professional and thorough assessment
Life-changing hearing aid solutions
Pain-free ear wax removal
Expert advice with no pressure
Outstanding aftercare support
Services
Ear Wax Removal
We offer safe, modern ear wax removal using microsuction and irrigation techniques. Our audiologists use microscopes and otoscopes to precisely target blockages without damaging ear canals. Procedures typically take 20-30 minutes and provide immediate relief from symptoms like muffled hearing and tinnitus. This essential maintenance service helps maintain optimal hearing health and prepares patients for hearing aid fittings by ensuring clear ear canals.
Hearing Aid Services
Our comprehensive hearing aid services include diagnostic testing, bespoke fittings, and ongoing optimisation. We stock leading brands like Signia, Phonak, and Oticon, offering devices with Bluetooth connectivity, rechargeable batteries, and water-resistant features. Our audiologists ensure correct programming and provide follow-up adjustments to maximise benefit. We also offer postal delivery of replacement parts and second opinion consultations for patients seeking alternative solutions.
Custom Ear Protection
We create custom-moulded ear protection for diverse needs including shooting sports, industrial environments, and sleep disorders. Using medical-grade silicone, our specialists craft comfortable, reusable plugs that reduce harmful noise levels while maintaining situational awareness. Swim plugs prevent water ingress, and musicians monitors balance protection with sound clarity. All solutions are tailored to individual ear anatomy for maximum effectiveness and comfort.
Hearing Tests
Our free diagnostic hearing tests use advanced technology to assess hearing thresholds and identify underlying issues. The non-invasive process involves listening to sounds at different frequencies and volumes to create a detailed audiogram. Results are explained in plain language, with clear recommendations for treatment or monitoring. This service helps patients understand their hearing profile and determine appropriate next steps for improvement.
Tinnitus Management
We provide targeted tinnitus management strategies combining hearing technology and sound therapy. Our specialists assess tinnitus characteristics and associated hearing loss to recommend devices that deliver soothing sounds or amplify ambient noise. Through personalised consultations, we help patients reduce perception of ringing sounds and improve quality of life, often achieving significant symptom reduction through calibrated interventions.
People
Ken Farley
Branch Operator
Ken Farley, Chichester branch operator, brings decades of audiological expertise to South East Hearing Care Centres. His unbiased approach combines technical skill with patient-focused care, ensuring clients receive accurate diagnostics and appropriate solutions tailored to their specific hearing needs.
Patricia
Audiologist
Patricia, a Seaford-based audiologist, specialises in custom ear protection and ear wax removal. Her meticulous attention to detail and patient communication skills ensure clients receive comfortable, effective solutions while feeling fully informed throughout their care journey.
Questions
What ear wax removal methods do you use?
We use microsuction and irrigation techniques. Microsuction employs gentle vacuuming with microscopes for precision, while irrigation uses controlled water flow. Both are safe, effective, and performed by trained audiologists.
Do you offer hearing tests for first-time users?
Yes, we provide comprehensive free hearing tests with no obligation. Our audiologists explain results clearly and discuss options without pressure, ensuring you understand your hearing profile before making decisions.
Can you help with custom ear protection for shooting?
We supply CENS ProFlex Dx1 custom-moulded shooting plugs. These reduce harmful gunshot noise while maintaining situational awareness and communication ability, tailored to your ear anatomy for optimal comfort and effectiveness.
Are your services suitable for children?
We treat patients aged 16+ in most clinics, with Seaford requiring adult patients only. Our child-friendly staff ensure older teenagers receive appropriate ear health assessments and hearing protection solutions.
Do you offer aftercare for hearing aids?
Yes, our complete care package includes regular check-ups, device optimisation, and battery replacements. We provide ongoing support to ensure your hearing aid continues delivering optimal performance throughout its lifespan.
Reviews (3)
Caroline Davies
Jul 15, 2021
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Visited the Horsham branch of South East Hearing Care Centres this week for ear wax removal. Rob Davies and his staff are delightful. I immediately felt at ease and would definitely recommend.
Dean Gilbert
Jan 22, 2021
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Made a booking. Turned up. Told my booking was cancelled. They can't get an email address right so Lord knows what else they might c@ck up!
Holly Smith Orrigoshi
Oct 20, 2018
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A great service all round! Receptionists were very accomodating when I had to change the appointment a couple of times.
Rob Davies carried out the procedure perfectly. He explained everything and it was great to be able to see into my own ears with the camera.
Rob also gave me lots of extra advice about dealing with tinnitus, how to handle itchy ears and trapped water. There's no denying the procedure is expensive, but I 100% recommend this clinic if you require ear cleaning.
Rob Davies carried out the procedure perfectly. He explained everything and it was great to be able to see into my own ears with the camera.
Rob also gave me lots of extra advice about dealing with tinnitus, how to handle itchy ears and trapped water. There's no denying the procedure is expensive, but I 100% recommend this clinic if you require ear cleaning.
