Business Details
50+ Years
experience
Emergency
services
Trusted Boiler & Heating Solutions in South Wales
Established in 1963 by Peter O'Neill Snr in Cwmbran, our company has evolved from solid fuel appliance installations to become specialists in modern high-efficiency condensing boilers and central heating systems. With nearly six decades of combined experience, our Gas Safe, Hetas, and OFTEC-certified engineers deliver comprehensive, cost-effective heating solutions to homeowners, landlords, and local authorities across South Wales and The West. Our family-run business employs a local workforce committed to reliability, with 24/7 emergency call-out services and public liability insurance up to 5 million.As Wales' premier fireplace showroom, we offer over 50 live displays of gas, electric, and wood-burning options. Our 5,000+ loyal customers attest to our comprehensive maintenance plans and free no-obligation assessments, ensuring we remain the trusted choice for all boiler, central heating, and gas appliance needs.
Services
Boiler Installations
Central Heating Systems
Central Heating Maintenance
Fireplace Installation
Emergency Repairs
Details
- Year established: 1963
Highlights and features
- Over 60 years' experience in central heating installations
- Gas Safe, Hetas and OFTEC certified engineers
- Family-run business employing local workforce
- 24/7 emergency call-out service available
- Public liability insurance up to 5 million
Associations and certifications
- Gas Safe
- HETAS
- OFTEC
What people say
Professional advice is always the best
Beautiful new fireplace transformation
Really pleased with the standard of work
Extremely helpful and professional
Spoilt for choice with fire options
Services
Boiler Installations
Specialising in combi, system and heat-only boiler installations, our Gas Safe-certified engineers deliver energy-efficient solutions that can save up to 35% on energy bills. We provide comprehensive installations including flues and pipework, with options for homeowners and landlords across South Wales. Our team offers free no-obligation assessments and maintenance plans to ensure long-term reliability for residential and commercial properties.
Central Heating Maintenance
Our maintenance services include power flushing, magnetic filters and chimney sweeping to optimise heating efficiency. With 24/7 emergency call-outs and scheduled maintenance options, we ensure year-round reliability for boiler systems. Our engineers hold Gas Safe, Hetas and OFTEC certifications, covering all aspects of central heating maintenance for residential and commercial clients across South Wales and The West.
Fireplace Installation
Wales' premier fireplace showroom offers over 50 live displays of gas, electric and wood-burning options. Our Hetas-certified installers provide complete fireplace solutions including chimney sweeping, flue lining and aftercare services. Customers can choose from leading brands like Elgin & Hall, with supply-only options available for those preferring self-installation of fireplaces and stoves.
Emergency Repairs
We provide round-the-clock emergency boiler and heating repairs through our dedicated call-out service. Our local engineers respond promptly to urgent heating failures across South Wales, ensuring minimal disruption for homeowners and businesses. This service complements our routine maintenance plans and is available 365 days a year for all gas appliance emergencies.
Showroom Consultations
Our Cwmbran showroom features extensive displays of heating solutions, allowing customers to experience products before purchase. The space showcases over 50 live gas, electric and wood-burning fireplace options alongside decorative accessories. Professional consultations help customers select appropriate heating solutions matched to their property's requirements and personal style preferences.
Questions
Do you offer emergency boiler services outside normal hours?
Yes, we provide 24/7 emergency boiler repairs with a dedicated call-out service available 365 days a year.
Are your engineers certified for gas and solid fuel installations?
All our engineers hold Gas Safe, HETAS and OFTEC certifications for comprehensive heating system installations and maintenance.
Can I view different fireplace options before purchasing?
Visit our Cwmbran showroom with over 50 live displays of gas, electric and wood-burning fireplace options available for viewing.
What areas do you cover for your services?
We serve Torfaen, Monmouthshire, Newport, Cardiff and surrounding regions with extended coverage available upon request.
Do you provide maintenance plans for installed systems?
Yes, we offer comprehensive service and maintenance plans including annual servicing and priority emergency response access.
Reviews (5)
Simon Jeffries
Dec 09, 2021
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Positive:Responsiveness
Came out today on an emergency insurance job. Water leaking through ceiling . Quick and polite and got job done even on a sunday many thanks
Came out today on an emergency insurance job. Water leaking through ceiling . Quick and polite and got job done even on a sunday many thanks
Keri Harding-Jones
Nov 20, 2021
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Positive:Responsiveness
Big thank you for coming out so quickly when we lost heating and hot water. From initial call to arrival was within 30 minutes. Brilliant service.
Service:Heating system repair
Big thank you for coming out so quickly when we lost heating and hot water. From initial call to arrival was within 30 minutes. Brilliant service.
Service:Heating system repair
Tracy Jones
Sep 07, 2021
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Visited for a boiler service through Home Serve. Prompt & efficient and kept us informed of ETA via phone call. Definitely recommend 👍🏻
Phil Darmanin
Mar 03, 2021
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Excellent service. Fitted a reclaimed Victorian fireplace for us. They knew what they were doing. Inspired confidence from the first meeting when he came to quote for the work. They turned up as planned, got straight to work, worked efficiently and cleaned up after themselves. Great workmanship. Very friendly. Would highly recommend their services! Thanks again!
Claire Betts
Aug 13, 2018
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Absolutely excellent service from Alex at Peter O'Neill Services. Rang my home emergency last night, Peter O'Neill Services phoned me straight away and came at 8am this morning and turned the hot water off. Back at 10am to fix the pipework. Cannot fault the service at all and would definately recommend. Thank you.
