Business Details
49 Years
experience
Your Trusted Freight Forwarding Partner in Redditch
Established in 1977, we pioneered deep-sea shipping before evolving into a multi-modal freight forwarding leader. Since joining the Star Cargo Group in 1991, we've leveraged financial backing from seven UK subsidiaries to expand our air, road, and sea services. Our team delivers tailored logistics solutions to UK businesses across automotive, construction, pharmaceuticals, and more, supported by a purpose-built Redditch facility opened in 2020.We specialise in complex project cargo, customs compliance, and time-sensitive deliveries, maintaining direct links to major UK ports through CHIEF systems. With multilingual support and a focus on risk mitigation, we combine 45+ years of sector expertise with cutting-edge tracking technology to meet demanding deadlines globally.
Services
Seafreight
Airfreight
Middle East Transport
European Transport
Customs Clearance
Documentation
Insurance
Project Cargo
Storage Solutions
Heavy Lift
Details
- Year established: 1977
Highlights and features
- We offer 45+ years of multi-modal freight expertise since 1977
- Direct CHIEF system access for UK customs clearance compliance
- Part of the Star Cargo Group with seven UK subsidiaries
- Specialist project cargo handling with global network coverage
- Multilingual team supporting time-sensitive international shipments
Services
Seafreight
We provide competitive deep-sea freight solutions including LCL, FCL, and Ro-Ro services to global destinations. Our expertise covers containerised cargo, flat rack transportation, and cross-trade movements via European ports. With buying power from the Star Cargo Group, we secure optimal routes to Australasia, Far East, and Americas while maintaining dedicated project cargo support.
Airfreight
Our IATA-certified airfreight service handles urgent shipments from samples to hazardous materials. Daily consolidations and direct airline accounts ensure competitive rates for door-to-door deliveries worldwide. We offer transhipment options balancing urgency and budget requirements while maintaining compliance with international shipping regulations through our multilingual team.
Customs Clearance
We streamline UK customs compliance through direct CHIEF system integration covering eight major ports. Our specialists provide pre-shipment guidance on duties, VAT, and tariff codes while managing import/export declarations for containerised cargo. This reduces delays through proactive risk assessments and documentation verification before clearance processes begin.
Project Cargo
Specialist handling for oversized and heavy machinery shipments across power generation, oil & gas sectors. Our project management approach includes route surveys, method statements, and global network coordination to ensure safe delivery. We manage logistics visibility throughout the project lifecycle with dedicated risk mitigation strategies for complex cargo.
European Transport
Pan-European distribution services from single parcels to full loads with daily departures. We handle conventional palletised goods, abnormal loads, and temperature-controlled cargo using modern trailer fleets. Backed by agent networks in major cities, we offer satellite-tracked deliveries meeting JIT requirements while accommodating hazardous materials transportation needs.
People
Andy Tyas
Director
With over 20 years in freight management, Andy oversees strategic operations and client relationships. He leads process improvements leveraging digital tracking systems and maintains key industry partnerships through regular trade association engagement.
Natalie Hill
Business Development
Specialising in UK logistics solutions, Natalie develops tailored transport strategies for manufacturing and construction sectors. She coordinates cross-functional teams to optimise supply chain efficiency while maintaining compliance with evolving international shipping regulations.
Farhan Ahmad
Middle East Manager
Farhan manages growing Middle East operations with expertise in cross-trade logistics. He provides Arabic-language support for Saudi and Gulf clients while coordinating bulk cargo shipments including chemicals and crude oils through Marco Polo network connections.
Questions
What freight services do you offer?
We provide airfreight, seafreight, European road transport, customs clearance, documentation services, and specialist project cargo handling globally.
How do you handle customs compliance?
Our CHIEF-linked specialists manage UK customs declarations for imports/exports, providing pre-shipment guidance on duties and documentation requirements at major ports.
Do you offer insurance for shipments?
Yes, we provide competitive marine insurance starting at £10.00, covering global movements with claims support and liability management.
Can you handle oversized cargo?
Our project cargo team specialises in heavy lift and out-of-gauge shipments, offering route planning, load securing, and global network coordination for oversized loads.
What industries do you serve?
We support automotive, construction, pharmaceutical, manufacturing, and consumer goods sectors with tailored logistics solutions across air, sea, and road transport.
Reviews (3)
Green Grugach
Jan 07, 2020
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Great people, great service who deserve nothing but success led by Andy and his number 2 Mark who are gentlemen and will give you the best service at the lowest possible price, if you need a freight forwarded I truly believe they are the best in the business because they genuinely care about your freight being collected or delivered on time be that full loads of groupware, I could not recommend them more.
Tiffanie Pham
Nov 09, 2019
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Terrible services. They missed my delivery and didn't notify us until we called them in the afternoon saying their driver left our stocks in their warehouse and went home (??). We had to apologise to all the customers that suffer delay from this. They claimed that the delivery will be the first one in the morning the next working day( Tuesday after the Good Friday, weekend then Easter Monday) but didn't arrive until noon. Totally irresponsible company. They kept silent after we demand our money back, we're very disappointed and will never use their services again or recommend them to any of our
Wills Ridley Steering Gear
Jul 12, 2017
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Excellent service consistently with Paula in particular - Controlo are my go-to courier service every time as I know I will get a fast response with decent prices
