Business Details
Trusted Loan Services in Norwich
UK Credit has been providing tailored loan solutions to customers across the UK, specialising in Guarantor Loans until December 2021. Our team prioritises customer support, offering flexible payment arrangements and financial guidance to help borrowers manage their obligations. We operate under strict regulatory oversight from the Financial Conduct Authority, ensuring transparent practices and consumer protection.With dedicated customer care lines and online account management tools, we aim to deliver accessible financial services while maintaining compliance with data protection standards. Our sister company, Norwich Trust, continues to offer unsecured loan options for eligible applicants.
Services
Guarantor Loans
Unsecured Loans
Payment Plans
Settlement Options
Financial Support
Highlights and features
- We offer tailored loan solutions with flexible repayment options
- Our customer care team provides dedicated financial support
- Regulated by the Financial Conduct Authority for consumer protection
- We maintain transparent lending practices with clear fee structures
- Sister company offers alternative unsecured loan options
Associations and certifications
- Financial Conduct Authority
Services
Guarantor Loans
Guarantor Loans required a co-signer to secure funding for borrowers with limited credit history. This service provided access to credit while ensuring repayment security through guarantor liability. The product was discontinued in December 2021.
Unsecured Loans
Available through our sister company Norwich Trust, these loans don't require collateral. They offer flexible terms for eligible applicants needing funds without asset security requirements.
Payment Plans
Customisable payment arrangements help customers manage financial difficulties. Options include overpayments, payment date changes, and structured repayment schedules to prevent arrears.
Settlement Options
Customers can request settlement figures including early repayment charges. This allows loan closure with approximately two months' additional interest for early settlement.
Financial Support
Comprehensive financial guidance includes budget planning tools, debt management resources, and third-party referrals to organisations like Stepchange and Citizens Advice.
Questions
What loan options are available after Guarantor Loans were discontinued?
Our sister company Norwich Trust offers unsecured loan options for eligible applicants. You can check your eligibility through their website.
How can I get help with loan repayments?
Contact our customer care team on 01603 369 250 or use our online payment help resources for repayment assistance options.
Can I change my loan payment date?
Yes, but with restrictions. Changing payment dates may affect total repayment amounts. Please contact us to discuss options.
What happens if payments are missed?
Missed payments may impact credit ratings. We'll contact borrowers first, then guarantors if arrears exceed two payments. Legal action may follow for persistent non-payment.
How do I request a settlement figure?
You can request a settlement figure through our online loan manager or by contacting customer services directly.
What support is available for financial difficulties?
We offer payment plans, financial advice resources, and third-party support options. Contact our team for personalised assistance.
Reviews (6)
Elaine Taylor
Sep 19, 2021
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Critical:Professionalism
Allowed my daughter to be guarantor for someone, she was below the minimum age and not a homeowner!
Allowed my daughter to be guarantor for someone, she was below the minimum age and not a homeowner!
Ashish Uplopwar
Jun 12, 2019
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Company is taking all the details of customer and customer's guarantor before even approving the loan. They are charging hell lot of money in terms of APR. There APR is classified for only rich ppl because its too high that an ordinary person can't afford it. I think FCA should stop the company who offered ridiculously high APR like UK credit. Customer service are not quite helpful in order to fulfill the customer's need.
Mark Wallace
Jan 13, 2019
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UK Credit dealt with my loan application promptly and kept me informed along the way. Jamie was the chap I dealt with for most of the application, although every member of staff was extremely helpful. Highly recommended.
Robert Fletcher
Dec 27, 2017
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Had a few hic ups on my part but got there on the end. Extremely friendly on the phone. Izzy was really helpful and actually sounded as if she wanted to help in anyway. Also had a breif conversation with Katie who was also helpful.
Stefan Anderson
Oct 24, 2017
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Staff very friendly and helpful, eager to provide assistance throughout the process. Did not keep me waiting on hold like most companies do when calling, and very versatile and simple when it comes to supplying documentation
Amanda Halstead
Sep 28, 2017
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Today I needed a loan top up and staff at UK Credit were very helpful and made my top up claim easy and stress free. Quick and efficient service I would definitely recommend them to others.