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Expert Heating and Boiler Services in Malvern
Heating Maintenance Services is a family-run heating specialist business established in Malvern with over six decades of industry experience. We provide expert boiler servicing, heating repairs, and installations across Worcestershire and surrounding areas. Our team of fully qualified engineers works on all boiler types, from modern starter homes to large estates, offering routine services and emergency repairs. As Worcester Bosch Accredited Installers, we deliver high-quality solutions with guarantees up to 10 years.

Our dedicated support team ensures rapid access to spare parts and maintains direct communication with field engineers to minimize downtime. We specialize in boiler replacements, warm air unit upgrades, and complete heating system installations, combining technical expertise with personalized customer service.
Services
Boiler Servicing Boiler Repair Boiler Installation Air Conditioning Landlord Certificates Renewable Technologies Electrical Services Commercial Heating Service Plans Emergency Repairs
Highlights and features
  • We have over 60 years of combined experience in heating solutions.
  • Our engineers are Worcester Bosch Accredited with 10-year guarantees.
  • We offer 24/7 emergency boiler repair services.
  • Our team includes Gas Safe and F-Gas certified professionals.
  • We provide fixed-price servicing with no hidden fees.
Associations and certifications
  • Worcester Bosch Accredited Installers
What people say
Very friendly staff Experienced engineers Left everything tidy No mess Helpful advice
Services
Boiler Servicing
Our Gas Safe engineers provide fixed-price boiler servicing to ensure optimal performance and safety. Regular maintenance prevents breakdowns, extends boiler lifespan, and maintains warranty validity. We use manufacturer-approved procedures for all gas and oil boilers.
Boiler Repair
We offer rapid-response boiler repair services for domestic and commercial properties. Our engineers carry common replacement parts and provide same-day repairs when possible. All work includes a 12-month warranty on parts and labour.
Boiler Installation
As Worcester Bosch Accredited Installers, we supply and fit high-efficiency boilers with guarantees up to 10 years. Our installations include system design, magnetic filter fitting, and power flushing for maximum efficiency and reliability.
Air Conditioning
Our F-Gas certified engineers install and service residential and commercial air conditioning systems. We offer wall-mounted, ceiling cassette, and ducted systems with smart controls. Regular servicing maintains efficiency and extends system lifespan.
Landlord Certificates
We provide annual gas safety inspections and Landlord Gas Safety Records for rental properties. Our engineers check boilers, fires, and cookers, with office staff managing certification reminders and tenant communications.
People
Karen Richards
Office Manager
Overseeing daily operations, Karen manages our engineer dispatch system and ensures rapid parts availability. With 15 years in the business, she coordinates emergency callouts and maintains client communication.
Andy Holmes
Service Director
Leading our service team, Andy provides technical expertise and supervises complex repairs. With Gas Safe and Worcester Bosch accreditation, he ensures all work meets industry standards and client expectations.
Olly Cooke
Installation Director
Olly oversees boiler replacements and heating system upgrades. His expertise in Worcester Bosch systems ensures efficient installations with 10-year guarantees. He manages system design and client consultations.
Christian Hill
Electrical Manager
Christian leads electrical installations and rewires. Fully qualified with 20 years' experience, he manages domestic and commercial projects from initial design to final certification.
Tony Brooks
Renewables Engineer
Specialising in heat pumps and solar PV systems, Tony provides renewable energy solutions. MCS accredited, he handles government grant applications and system integration with existing heating infrastructure.
Questions
Do you offer emergency boiler repairs?
Yes, we provide emergency boiler repairs with same-day attendance when possible. Our engineers are available 6 days a week with out-of-hours support.
Are your engineers certified?
All engineers are Gas Safe and F-Gas registered. We're Worcester Bosch Accredited Installers with MCS certification for renewable technologies.
What areas do you cover?
We serve Malvern, Worcester, Ledbury, Bromsgrove, Droitwich, Pershore, and Evesham. Emergency callouts extend beyond these areas with competitive quotes.
Do you provide landlord gas certificates?
Yes, we offer annual gas safety checks for landlords with certification. Our office team manages reminders and tenant communications for rental properties.
Can I finance a new boiler?
Yes, we offer 0% APR finance options for Worcester Bosch boilers. Deposits from 25% with repayment terms up to 12 years, subject to credit approval.
What's included in a boiler service?
Our service includes safety checks, efficiency testing, flue analysis, and component inspection. We provide a written report and recommendations for any required repairs.
Reviews (3)
Rona Hawkins
Sep 13, 2020 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Andy was amazing and has great knowledge and expertise. He uses this to problem solve and put matters right quickly and efficiently. I wouldn't hesitate to recommend them, I just wish I had discovered them when I first moved to Malvern.
Service:Heating maintenance
Charlotte Holmes
Jul 27, 2019 Report
We had just moved offices and discovered that the boiler wasnt working. Andy from HMS was really helpful, he came to look at the boiler, test the heating system and diagnosed the problem quickly. He was able to get the part we needed within 24 hours which is a fantastic service for us as a business. Very reliable and trustworthy I wouldnt recommend anyone else.
Chris Wynne
Jul 25, 2019 Report
FANTASTIC SERVICE FROM THE FIRST POINT OF CONTACT TO COMPLETION!! Rob was incredibly helpful, professional and efficient.. Would recommend to anyone and everyone. We will be using this company and this company only in the future.