Business Details
21 Years
experience
Trusted Airport Transfers in London
Established in 2005, BA Transfer has built a strong reputation in the UK transportation industry through our unwavering commitment to exceptional customer service. Based in London, we specialise in private airport transfer services to and from all major UK airports, operating 24 hours a day, 365 days a year. Our team of professionally trained drivers utilise a modern fleet equipped with satellite navigation systems to ensure reliable and punctual journeys. We prioritise customer satisfaction through features like free child seats, flight delay monitoring, and a loyalty program offering free journeys and guaranteed pickups.Our management systems continuously evolve to incorporate customer feedback, while our payment processes utilise WorldPay's secure technology for transaction safety. With LPCHA 5-star accreditation and over 90% customer satisfaction, we remain dedicated to delivering stress-free transportation solutions.
Services
Airport Transfers
Child Seats
Loyalty Program
Flight Monitoring
Guaranteed Pickups
Details
- Year established: 2005
Highlights and features
- 20 years of experience in professional airport transfers
- 24/7 service with guaranteed on-time pickups
- Free child seats available across multiple vehicle types
- Loyalty program with free journeys and guaranteed pickups
- Flight monitoring system to adjust for delays automatically
Associations and certifications
- Licensed Private Hire Car Association
- Transport for London
What people say
5 Star award winners
90% satisfaction
Free child seats
24/7 service
Loyalty benefits
Services
Airport Transfers
We provide comprehensive airport transfer services to and from all major UK airports including Heathrow, Gatwick, Stansted, and Luton. Our professional drivers monitor flight times to adjust pickups for delays or early arrivals. With vehicles ranging from saloon cars to 8-seater minibuses, we accommodate both individual and group travel needs while maintaining punctuality and comfort.
Child Seats
Child safety seats are available free of charge across our MPV fleet, including infant seats (10-13kg), child seats (9-18kg), and booster seats (15-25kg). Parents can request specific seat types during booking or bring their own seats. While not legally required in private hire vehicles, we prioritise child safety by providing appropriate seating options to ensure comfortable journeys for young passengers.
Loyalty Program
Our loyalty program offers tiered benefits based on journey frequency, with 20 points earning a free journey. Members enjoy exclusive advantages including guaranteed pickups, free waiting time, and vehicle upgrade options. The scheme recognises frequent customers through bronze, silver, gold, platinum, and diamond tiers, each providing increasing benefits to reward continued patronage while maintaining competitive pricing.
Flight Monitoring
Our automated flight monitoring system tracks landing times to adjust pickup schedules for delays or early arrivals without additional charges. Customers can specify preferred waiting times post-landing (15-90 minutes) to accommodate immigration and baggage collection. This service ensures seamless transfers by synchronising driver arrival with actual flight times rather than scheduled times.
Guaranteed Pickups
Available to loyalty members booking 24 hours in advance, this guarantee ensures alternative transport arrangements if we cannot provide a vehicle. The scheme covers compensation for higher-priced alternatives from licensed operators within London, excluding exceptional circumstances like extreme weather or strikes. This commitment demonstrates our confidence in service reliability while protecting customer interests.
Questions
How do I qualify for the student discount?
To qualify, at least one passenger must be a student with a valid UK or international student ID or NUS card. The discount applies to online bookings at airportonly.co.uk using BATransfer login.
What happens if my flight is delayed?
We monitor flight landing times and automatically adjust pickup schedules without additional charges. Drivers will wait for specified times post-landing to accommodate immigration and baggage collection.
Are child seats provided free of charge?
Yes, we offer free child seats in MPV-5, MPV-7, and MPV-8 vehicles. For other vehicle types, we recommend bringing your own seat that fits within luggage capacity requirements.
How does the loyalty program work?
Earn one point per completed journey. Collect 20 points for a free journey, with tiered benefits increasing at 5, 10, 20, 40, and 80 journeys annually. Benefits include guaranteed pickups and vehicle upgrades.
What payment methods are accepted?
We use WorldPay's secure payment system accepting major credit and debit cards. Payment must be made at booking for guaranteed pickups, with cash payments accepted for standard bookings.
What areas do you cover?
We serve all major UK airports, cruise ports including Southampton and Dover, and cities across the UK including London, Manchester, Birmingham, Edinburgh, and Glasgow with various vehicle options.
Videos
Reviews (5)
Michael Torrens
Nov 06, 2021
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Positive:Punctuality,Quality
I have been using this service for airport transfers for many years and am not tempted to change. Obviously individual journeys vary and London traffic is abysmal, but my last trip with driver Sivapatham Rajeswaran was excellent because he demonstrated better knowledge of traffic than the navigation system. I recommend this company.
Service:Limousines
I have been using this service for airport transfers for many years and am not tempted to change. Obviously individual journeys vary and London traffic is abysmal, but my last trip with driver Sivapatham Rajeswaran was excellent because he demonstrated better knowledge of traffic than the navigation system. I recommend this company.
Service:Limousines
Cara Mills
Jun 09, 2020
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Positive:Professionalism
BA Transfers were a brilliant company to work with. Sayan especially was very pleasant to deal with. I had a large quantity of taxi's to organise and all went smoothly. Thanks so much!
BA Transfers were a brilliant company to work with. Sayan especially was very pleasant to deal with. I had a large quantity of taxi's to organise and all went smoothly. Thanks so much!
Mathialahan Mayarajah
Jan 15, 2018
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Great service. I used BA transfer during my last 2 visits to UK. The car is very clean. They were very hygienic and rolled down the window when they heard someone sneeze. They were professionally dressed. Their selection of cars were up to date. I would definitely recommend this travel service.
Rugsha
Dec 26, 2017
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I used BA transfer several times when I was staying in London for all my trips. I have no complaints about the service. Everything was handled professionally by friendly and punctual drivers. I will definitely continue to use their service for all my future trips!
Lagi Jegan
Dec 17, 2017
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Am happy to share my travelling experiemce Wel Provided us great service. The driver was very helpful and would definitely give it a five star rating. The driver carefully loaded and unloaded our luggage for us and the car was very clean. Because it was so cold, the driver didnt hesitate to turn the heating on for us. Overall, excellent service and recommend it to everyone
