Business Details
Your Trusted Taxi Service in Bournemouth & Surrounding Areas
Established over 30 years ago, United Taxis has grown to become Bournemouth's largest taxi fleet, serving the local community and visitors with unwavering reliability. Our 300-vehicle fleet operates 24/7 across Bournemouth, Poole, Christchurch, and surrounding areas, combining cutting-edge technology with traditional customer care. We pioneered the region's first taxi app with fixed-fare functionality, complemented by GPS tracking for real-time journey monitoring. All vehicles undergo bi-annual MOT tests and strict cleanliness protocols, while our drivers hold full licensing and DBS checks for passenger safety.Our commitment to excellence is evidenced by industry-leading performance metrics: 99% of calls answered within 6 seconds, 99% of bookings dispatched within 9 seconds, and taxis arriving within 7 minutes of scheduled pick-up times. We maintain partnerships with local authorities for lost property recovery and offer corporate account services for business clients. Our multi-channel booking system includes a user-friendly app, IVR service, web portal, and direct phone lines, ensuring accessibility for all customers.
Services
Airport Transfers
24/7 Taxi Service
App Bookings
Corporate Accounts
Lost Property Assistance
Vehicle Tracking
Contactless Payments
Account Setup
IVR Bookings
Web Bookings
Highlights and features
- We operate 24 hours a day, 365 days a year with 99% dispatch reliability
- Our fleet of 300 vehicles ensures prompt service availability
- App users benefit from fixed-fare pricing and real-time vehicle tracking
- All drivers undergo DBS checks and professional training
- We accept contactless payments including Apple Pay and Google Pay
Associations and certifications
- CRB/DBS
Services
Airport Transfers
We provide competitive-rate airport transfers to all major UK airports including Heathrow, Gatwick, and Southampton. Our 300-vehicle fleet ensures timely arrivals for pre-booked transfers. All drivers receive real-time flight updates to coordinate arrivals with changing schedules.
24/7 Taxi Service
Our taxi service operates continuously with 99% of ASAP bookings dispatched within 9 seconds. Vehicles maintain strict 7-minute arrival windows for 99% of standard bookings. The service covers Bournemouth, Poole, Christchurch, and surrounding areas with immediate availability.
App Bookings
Our booking app enables fixed-fare journeys with map-based placement and real-time vehicle tracking. Users benefit from exclusive app tariff discounts on distance charges. The application supports advance bookings, favourites management, and instant cancellation features.
Corporate Accounts
We offer tailored account solutions for businesses requiring regular transportation. Services include special rate agreements, detailed journey reporting, and direct booking integration. Account holders receive priority dispatch and dedicated customer support during operational hours.
Vehicle Tracking
All vehicles feature GPS technology for real-time location tracking accessible through our booking app. Customers monitor their taxi's progress with map-based visualisation and receive driver contact details for proximity-based communication.
Questions
How can I book a taxi with United Taxis?
Book through our mobile app for fixed fares, use our IVR system with landline recognition, complete web bookings online, or call 01202 556677 directly.
What payment methods do you accept?
We accept contactless payments via AirPay, Apple Pay, Google Pay, chip & PIN transactions, and cashless corporate account arrangements.
What happens if I leave items in your taxi?
All found property is handed to local licensing authorities within 48 hours. Contact Bournemouth Borough Council at 01202 123456 to claim lost items.
Do you provide airport transfer services?
Yes, we offer competitive-rate transfers to all major UK airports with vehicles maintained to strict roadworthiness standards.
Are your drivers properly licensed?
All drivers hold current taxi licences, undergo DBS checks, and complete professional training before joining our fleet.
Reviews (7)
Raquel L.
Nov 23, 2019
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We book a taxi through the app and the booking was confirmed. The booking was made 1 hour and 45 minutes before the pick up. No text, no phone call out of courtesy to say the driver was going to be late! We called the office and they said they could confirm what time the driver will be able to come!!! My question to anyone that is reading this is, how would you feel if you are fully let down by a taxi company that accept a booking and don't turn up??? We cancelled the booking and it ruined the night!!! Thanks to United taxis!!! I wouldn't recommend it to anybody.... as it is NOT a trusted
Sebastian L.
Sep 25, 2018
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1 star is too high!!! Terrible service, needed a taxi to take me to a doctors appointment booked a couple hours in advance. No taxi turned up so called to ask where it was, was told it had been and gone when it most definitely didnt turn up. Called up 4 - 5 times asking where it was and was told it would be rerouted to pick me up or they had called another taxi which were "2 minutes away", none of which turned up. Finally got a taxi 30 mins after the original pick up time after getting terrible service and attitude from the operators making me extremely late for the doctors appointment
Matt C.
Jul 17, 2015
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Does the job in getting around Bournemouth but it's a bit hit and miss with whether you get a nice driver or not.
Booked yesterday via the app, which just sat on "Getting information..." and never gave me any information about my arriving car. I put in the booking notes that I would be paying by card, it's advertised all over the website and their cars but I thought it was best to let them know given a past experience with them. Driver arrived and first thing he says is "You want to pay by card?" When I said yes he replied "Can we go via a cash machine instead
Booked yesterday via the app, which just sat on "Getting information..." and never gave me any information about my arriving car. I put in the booking notes that I would be paying by card, it's advertised all over the website and their cars but I thought it was best to let them know given a past experience with them. Driver arrived and first thing he says is "You want to pay by card?" When I said yes he replied "Can we go via a cash machine instead
Brian H.
Jun 21, 2015
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Have been using United for over 10 years and was surprised by one of the earlier reviews where one bad experience with one driver is casting a shadow over the whole firm
Don't get me wrong, the practice described is abominable but one bad driver shouldn't be used as an excuse to taint the whole firm
In all the years I have been using them (when living locally in Moordown or when visiting family now that I'm in London) i have never encountered any problems at all. I know that using the logic of my earlier argument that one positive review doesn't make them Cab firm of the year
Don't get me wrong, the practice described is abominable but one bad driver shouldn't be used as an excuse to taint the whole firm
In all the years I have been using them (when living locally in Moordown or when visiting family now that I'm in London) i have never encountered any problems at all. I know that using the logic of my earlier argument that one positive review doesn't make them Cab firm of the year
Jane G.
Aug 01, 2014
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AVOID THIS PLACE!!!! I had to go to Bournemouth today for a meeting and decided to go by train. Upon arrival, I caught a taxi in front of Bournemouth Rail Station--yellow taxi with Streamline Warrens/Radio Cabs logo. The man gave me a quote of 'about 8.00' and was pleasant throughout the journey. He took me directly to my destination in less than 10 mins (in heavy morning rush hour traffic). When we reached the office the metre showed 6.80--and that is what he charged me, even though he quoted 8.00.
However, when I was leaving the meeting, the office offered to call me a taxi
However, when I was leaving the meeting, the office offered to call me a taxi
Qype User Ukclai
Nov 08, 2011
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I use this bournemouth based company all the time.. if u live in the area, an you use them regularly, your number and address is stored- an automated voice answers an all you do is press 1 to confirm, an hey presto a taxi arrives.
the automated system works if its a taxi for 4 peeps or less, if you need a bigger car, or would like to pre book your pick up time, stay on the line for a human.
i have never had a problem with this firm, and i wont stop using them..
the automated system works if its a taxi for 4 peeps or less, if you need a bigger car, or would like to pre book your pick up time, stay on the line for a human.
i have never had a problem with this firm, and i wont stop using them..
Qype User Sidn
Feb 27, 2010
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Have used united taxis quite a few times and never had a problem with them.
Arrived quickly and went the best way to my destination.
Cars are clean. Drivers have always been friendly.. They offer different types of car depending on your needs..
Arrived quickly and went the best way to my destination.
Cars are clean. Drivers have always been friendly.. They offer different types of car depending on your needs..
