A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.
When you enter into a contract with a member of HIES to install renewable products at your home in England, Scotland, Wales or the Isle of Wight, you should receive the following.All members have successfully passed our strict accreditation process for the product (or products) they want to be accredited for.
When you enter into a contract with a member of HIES to install renewable products at your home in England, Scotland, Wales or the Isle of Wight, you should receive the following.All members have successfully passed our strict accreditation process for the product (or products) they want to be accredited for.
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About
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HIES is a leading consumer protection organisation with a Chartered Trading Standards Institute (CTSI) Approved Consumer Code. We are also a CTSI Approved ADR Authority. Make sure you are fully protected before, during and after your next renewable project - always use a HIES member. Check out our blog section for all the latest HIES and wider renewable industry news and updates.
What we do
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The protection offered by HIES, which includes comprehensive insurance backed guarantees and first class mediation services, ensures consumers are protected before, during and after their installation.
This level of protection helps protect consumers by providing them with the trust, confidence and peace of mind that their installation will be fit for purpose and carried out professionally; and they can be safe in the knowledge that should they encounter any problems, HIES' expert mediation team will be on hand to resolve any disputes.
This level of protection helps protect consumers by providing them with the trust, confidence and peace of mind that their installation will be fit for purpose and carried out professionally; and they can be safe in the knowledge that should they encounter any problems, HIES' expert mediation team will be on hand to resolve any disputes.
Join HIES
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Alternatively please feel free to call our office on 0344 324 5242 and ask to speak to the membership team about a HIES membership. Make sure you are fully protected before, during and after your next renewable project - always use a HIES member. Check out our blog section for all the latest HIES and wider renewable industry news and updates.
About HIES
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From IBGs to dispute resolution, there are many ways HIES can protect consumers using an accredited installer. Check out our blog section for all the latest HIES and wider renewable industry news and updates. HIES can cover a wide variety of both renewable energy and home energy efficiency products and installations.
About George Clarke
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Building on from our conversations at UK Construction Week, we met with George at our offices in Leyland to discuss working together on a range of different projects. George loved what our wider group is doing and the impact it is having on protecting consumers. He expressed on several occasions how he had seen too many horror stories for consumer protection to continue to be ignored.
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