Business Details
38 Years
experience
Emergency
services
Trusted Garage & Industrial Door Solutions in Wallingford
Behind Closed Doors was established in 1988 by Colin and Sue Willis as a family-run business specializing in garage and industrial door solutions. With over 35 years of combined experience, we prioritize exceptional customer service and long-term client relationships while partnering with leading manufacturers to deliver high-quality, secure, and aesthetically tailored door systems. Our team of experts provides comprehensive services including supply, installation, repairs, maintenance, and alterations for both residential and commercial clients.We emphasize a stress-free experience from initial consultation to post-installation support, ensuring compliance with health and safety standards through regular maintenance contracts. As a close-knit organization built on trust and communication, we pride ourselves on delivering reliable, personalized service that meets the unique needs of every client. Our dedication to quality, affordability, and technical expertise has solidified our reputation as a trusted industry leader in the UK market.
Services
Supply and Installation
Door Repairs
Maintenance Contracts
Alterations
24/7 Emergency Service
Free Site Survey
Details
- Year established: 1988
Highlights and features
- Family-run with over 35 years of experience in garage and industrial doors
- Partner with leading manufacturers for premium quality and security
- Offer 24/7 emergency call-out service for urgent repairs
- Provide comprehensive maintenance contracts for safety compliance
- Deliver personalized service from survey to post-installation support
What people say
Outstanding quality
Quick emergency response
Professional staff
Durable installations
Personalized service
Services
Supply and Installation
We offer end-to-end supply and installation of garage and industrial doors including sectional, bi-folding, and security shutters. Our certified technicians ensure precise fitting for residential and commercial properties, using materials from trusted manufacturers. Clients receive customized solutions that balance security, durability, and aesthetic appeal while maintaining UK safety standards.
Maintenance Contracts
Our maintenance services include one-off, quarterly, and annual inspection plans to maintain operational efficiency and compliance. Regular servicing prevents breakdowns, extends door lifespan, and ensures adherence to health and safety regulations. Commercial clients benefit from scheduled checks to minimize disruptions to daily operations.
24/7 Emergency Repairs
For urgent door failures, our 24/7 call-out service provides rapid diagnostics and repairs. Trained technicians respond promptly to residential and commercial emergencies, minimizing downtime and security risks. This service includes temporary fixes followed by permanent solutions tailored to client schedules.
People
Colin Willis
Founder
Colin established Behind Closed Doors in 1988, leveraging 35+ years of industry experience to deliver specialized door solutions. He oversees technical operations, ensuring adherence to quality standards and client satisfaction.
Sue Willis
Office Manager
Sue co-founded the business, managing administrative operations and client communications. Her focus on relationship-building ensures seamless project coordination and personalized service for all customers.
Questions
What types of industrial doors do you supply?
We offer sectional doors, fast-acting bi-folding doors, security shutters, dock shelters, and personnel doors tailored to commercial and industrial requirements.
Do you provide maintenance for existing doors?
Yes, we offer one-off, quarterly, and annual service contracts to ensure compliance with health and safety regulations and prolong equipment lifespan.
Is your emergency service available nationwide?
Our 24/7 emergency repair service operates across Oxfordshire and surrounding UK regions with rapid response times for critical failures.
Can you modify existing door systems?
Yes, we assess and implement alterations to existing doors or openings, ensuring functionality and security upgrades without requiring full replacement.
How do I schedule a free site survey?
Contact our Wallingford office via phone or email to book a no-obligation site survey with our experienced door specialists.
