Business Details
50+ Years
experience
Sewing Machines, Fabrics & Repairs in Exeter
Exeter Sewing Machine has been serving customers in Exeter since the late 1940s, establishing itself as a trusted family-owned business. We specialise in providing sewing, embroidery, and overlocker machines from leading brands such as Brother, Janome, Bernina, and Baby Lock, alongside a comprehensive selection of fabrics, haberdashery, and crafting accessories. Our independence allows customers to compare multiple brands in one location, ensuring informed purchasing decisions tailored to individual budgets and creative needs. We offer free machine demonstrations with over fifty demonstration units available, enabling customers to test machines before buying. Post-purchase support includes expert guidance on machine features, accessory compatibility, and manufacturer warranties for new machines, alongside warranties for second-hand and ex-demo models.Our fabric range focuses on patchwork and quilting materials, including Moda, Makower, and Kaffe Fassett brands, complemented by dressmaking fabrics and craft supplies. We also provide machine servicing and repairs, with transparent pricing and clear communication throughout the process. As a Horn Furniture Super-Centre, we offer sewing cabinets designed for optimal workspace organisation. Our commitment to quality products, competitive pricing, and local family business support remains central to our operations. We maintain transparency in all services, from machine servicing costs to turnaround times, ensuring customers receive reliable and professional assistance. Our physical store in Exeter operates alongside an online shop, providing nationwide access to our products while retaining the personal touch of a local business.
Services
Sewing Machine Sales
Machine Servicing
Fabric Retail
Craft Accessories
Sewing Cabinet Sales
Machine Repairs
Online Shopping
Free Demonstrations
Second-Hand Machines
Warranty Support
Details
- Year established: 1948
Highlights and features
- We offer unbiased comparisons of multiple sewing machine brands in one location.
- Our free machine demonstrations allow hands-on testing before purchase.
- We provide post-purchase support for machine features and accessory compatibility.
- We offer warranties on both new and second-hand machines.
- Our fabric range includes premium patchwork cottons from Moda and Kaffe Fassett.
Services
Sewing Machine Sales
We retail sewing machines from Brother, Janome, Bernina, and Baby Lock, offering side-by-side comparisons. Customers can test over fifty demonstration units in-store. Our team provides unbiased advice to match machines with individual budgets and creative requirements, with manufacturer warranties included on all new purchases.
Machine Servicing
Our servicing includes machine stripping, compressed air cleaning, Teflon lubrication, and adjustment. Prices start at 49 for basic sewing machines, with parts charged separately. Turnaround time averages ten days, excluding holidays, with updates provided via telephone contact.
Fabric Retail
We stock premium patchwork fabrics from Moda, Makower, and Free Spirit, alongside Kaffe Fassett's vibrant designs. Our selection includes 100% cotton quilting materials, felt, hessian, and limited dressmaking fabrics. All textiles are available both in-store and through our nationwide online delivery service.
Craft Accessories
Our haberdashery range includes threads, needles, and quilting supplies, complemented by craft kits and sewing tools. We ensure compatibility checks for machine accessories post-purchase. Products cater to both beginners and experienced crafters, available in-store and online.
Sewing Cabinet Sales
As a Horn Furniture Super-Centre, we offer sewing cabinets designed for ergonomic workspace organisation. These cabinets provide integrated storage solutions for machines and supplies, enhancing sewing efficiency while maintaining a tidy workspace.
Questions
What machine brands do you stock?
We stock Brother, Janome, Bernina, and Baby Lock machines, with side-by-side comparisons available in-store.
Do you offer machine servicing?
Yes, we service all machine types starting from £49, with turnaround times averaging ten days.
Are fabric purchases available online?
Yes, our full fabric range including Moda and Kaffe Fassett designs is available with free UK delivery over £50.
Do you provide post-purchase support?
We offer guidance on machine features and accessory compatibility for all purchased machines.
Are warranties included?
All new machines include manufacturer warranties, with optional warranties available for second-hand models.
Reviews (5)
Silvia Lillie
Dec 25, 2021
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Great shop, really helpful and knowledgeable staff. Upstairs you'll fi d sewing machines, tools, notions etc, and downstairs a good selection of quilting fabrics downstairs (not a lot of dressmaking fabrics). There are also two reserved customer parking spaces at the back (drive around the Triangle car park), you can go in from the back door.
Gemma Durbin
Nov 10, 2021
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Fantastic company. I have all my embroidery and sewing machines serviced by them and they are brilliant. Quick turnaround. Great range of fabric and stock and friendly customer service. 100% recommended by me
Naomi Lihou
Oct 27, 2021
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Took my sewing machine for a service and fix. Found out it is from 1960's. Such good knowledge, good value and good service. Friendly people too. Thank you
Vicky Pardy
Oct 14, 2021
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I traded i my machine for an upgrade last week and as always excellent service demonstration and helpful staff! Well done wouldnt go anywhere else !
Alison Winter
Aug 04, 2021
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I can’t recommend Exeter Sew Machine Company enough! I was looking for a new embroidery machine and emailed some questions which were very quickly replied too. I went ahead and ordered a brother embroidery machine on preorder, I was kept up to date on progress and the machine arrived a lot quicker than I expected. I had a few teething problems… which I was helped with straight away. Over the weekend the machine decided it wasn’t going to behave so I took it to the shop today to be looked at. Everyone was so friendly and helpful in there and the fabrics are amazing! Machine was