Business Details
47 Years
experience
Your Premier Shopping Experience in Gillingham
Hempstead Valley has been a cornerstone of retail and community engagement in Kent since 1979. Our commitment to providing a safe, accessible, and welcoming environment is reflected in our enhanced cleaning protocols, 24/7 security monitoring, and comprehensive accessibility features including over 80 blue badge parking spaces, wheelchair availability, and Changing Places facilities. We offer a diverse mix of retail, dining, and leisure options with anchor tenants like Marks & Spencer and Sainsbury's, complemented by free parking for up to six hours and electric vehicle charging points.Our community-focused approach includes hosting local events, baby sensory classes, and short mat bowls clubs, while maintaining strong partnerships with Kent Police and disability access organisations. With over 40 years of operational experience and a weekly footfall of 110,000 visitors, we combine established expertise with modern amenities to serve both local residents and regional visitors.
Services
Retail Shopping
Dining Facilities
Free Parking
EV Charging
Accessibility Services
Community Events
Baby Facilities
Motorcycle Parking
Photo Booths
Amazon Locker
Details
- Year established: 1979
Highlights and features
- We offer 40+ years of retail expertise serving Medway communities
- Our 24/7 security monitoring ensures customer safety at all times
- We provide comprehensive accessibility features including Changing Places facilities
- We have 10 electric vehicle charging points available during shopping
- Our community programme includes baby sensory classes and local events
What people say
Excellent accessibility
Free parking available
Wide retail choice
Family-friendly facilities
EV charging points
Services
Retail Shopping
Hempstead Valley offers a comprehensive retail experience with over 100 stores including major retailers like Marks & Spencer, Sainsbury's, Argos, and TK Maxx. Our diverse mix of shops provides everything from fashion and beauty to homeware and electronics. The centre's layout ensures easy navigation between stores while maintaining a spacious, comfortable shopping environment.
Dining Facilities
Our dining options include popular restaurants such as Nando's, Bella Italia, and Frankie & Benny's, along with cafes and coffee shops. The Venue development provides family-friendly dining spaces with extended evening hours. All food outlets maintain high hygiene standards while offering varied menus to cater to different tastes and dietary requirements.
Free Parking
We provide free parking for up to six hours with over 3,000 spaces across multiple car parks. Specialised parking includes blue badge bays near key entrances, parent-and-child spaces, and motorcycle parking. Electric vehicle drivers benefit from 10 dedicated charging points located outside Sainsbury's underground car park.
Accessibility Services
Our accessibility features include level access throughout the centre, 80+ blue badge parking spaces, and Changing Places facilities with ceiling hoists. Wheelchairs are available for loan while RADAR key-operated accessible toilets are strategically located. Regular audits ensure compliance with disability access standards.
Community Events
The Community Hall hosts regular events including baby sensory classes, Slimming World sessions, and short mat bowls clubs. Our event programme supports local community groups through sponsorship and awareness initiatives. The venue's flexible space accommodates both weekly classes and special occasion events.
Questions
What are the main shopping centre opening hours?
Monday-Friday 9am-8pm, Saturday 9am-7pm, Sunday 10am-4pm. M&S and Sainsbury's have extended hours.
Are there accessible facilities available?
Yes, we have 80+ blue badge parking spaces, Changing Places facilities, wheelchair loans, and RADAR key-operated accessible toilets.
Can I charge my electric vehicle?
Yes, we have 10 EV charging points outside Sainsbury's underground car park available during shopping hours.
Are there baby and child facilities?
Yes, baby changing rooms are located on the ramp and in M&S/Sainsbury's, with parent-and-child parking spaces available.
Are there community activities available?
Yes, we host baby sensory classes, short mat bowls, and Slimming World sessions in our Community Hall.
Reviews (4)
Sara
Jan 13, 2022
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I only went to Hempstead Valley as I knew there was an M&S.....a larger store. To be honest, I dont really know a lot of the other stores......they look a bit like those that pop up around Christmas and also a few Travel agents. Nice and clean though....so.nothing negative
Dave Lane
Jan 06, 2022
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Big update on the outside. Still alot of work going on around the building but all looking fir the better. Nice to see a charity shop inside now for Demelza, be interesting to see what happens with the empty Argos store now they are inside Sainsburys.
J. Lovell
Jan 06, 2022
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Holland & Barrett M&S and Sainsburys had everything on my shopping list and I'm v happy. The results of the building works are beginning to show .. it looks grand and there were plenty of parking spaces.
Abigail Marriott
Jan 02, 2022
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I went today as had some time to fill whilst in the area , well it was lovely , had some breakfast in the Sainsbury’s there and it was delicious, I don’t know the lady that was doing the table service today but she was just so lovely , you’d of thought we were in a restaurant, credit where it due . Shops were good and the Sainsbury’s supermarket was brilliant 🤩 I will definitely go back 👍🏻
