Business Details
38 Years
experience
Premium Flooring & Carpet Solutions in Newport
Established in 1988, Carpet Gallery has built a reputation as an independent retailer specialising in premium flooring solutions. Our team provides impartial expert advice, offering a comprehensive range of carpets, luxury vinyl tiles, laminate flooring, real wood flooring, and window blinds. With a dedicated showroom in Newport, we serve residential and commercial clients across South Wales, including Cardiff, Swansea, and the Vale of Glamorgan. Our services include free consultations, precise measurements, and professional installation by experienced fitters. We pride ourselves on price-matching capabilities, extensive product knowledge, and a commitment to sourcing from leading manufacturers.Our membership in the Associated Carpet Group enables competitive pricing that rivals online retailers while maintaining personal service. Over three decades of operation have established our authority in flooring expertise, with customer testimonials highlighting our reliability, honesty, and technical proficiency. Our E-E-A-T credentials are reinforced through consistent service quality, transparent operations, and a focus on client satisfaction through tailored solutions.
Services
Carpets
Luxury Vinyl Tiles
Laminate Flooring
Real Wood Flooring
Stair Runners
Commercial Flooring
Window Blinds
Vinyl Sheet Flooring
Smart Choice Carpets
Details
- Year established: 1988
Highlights and features
- We offer free, no-obligation consultations with expert flooring advisors
- Our team has over 30 years' experience in residential and commercial flooring
- We price-match like-for-like products from high street and online retailers
- We provide complete installation services with skilled, experienced fitters
- Our showroom displays hundreds of flooring options from leading manufacturers
Associations and certifications
- Associated Carpet Group
What people say
Excellent service
Professional installers
Helpful and honest
Fantastic job
Highly recommended
Services
Carpets
We supply and install high-quality carpets from leading manufacturers, offering diverse styles ranging from budget-friendly options to premium luxury carpets. Our selection includes wool, synthetic, and natural fibre varieties suitable for residential and commercial applications. With over 30 years' expertise, our advisors help customers choose appropriate carpet types based on room usage, foot traffic, and aesthetic preferences while maintaining competitive pricing through our buying group membership.
Luxury Vinyl Tiles
Our luxury vinyl tiles provide authentic wood, stone, and marble effects with waterproof durability suitable for high-moisture areas. These low-maintenance floors work with underfloor heating systems and come with scratch-resistant coatings for extended longevity. Our installers ensure proper subfloor preparation and precise fitting to maintain visual continuity and structural integrity across domestic and commercial spaces.
Real Wood Flooring
We offer solid and engineered wood flooring options that add natural warmth and prestige to residential properties. Our sustainable timber selections combine traditional aesthetics with modern manufacturing techniques for improved durability. Professional installation includes subfloor assessment and preparation to ensure optimal performance, with refinishing capabilities extending the lifespan of these premium flooring solutions.
Stair Runners
Custom stair runners transform staircases with decorative edging and durable materials that withstand heavy use. Our service includes precise measurement, professional installation, and complementary finishing touches like stair rods. We provide free consultations to help customers select appropriate materials and design elements that enhance both safety and aesthetics.
Commercial Flooring
We supply and install commercial-grade flooring solutions for diverse business environments, including safety flooring, anti-slip surfaces, and heavy-duty carpet tiles. Our offerings meet industry-specific requirements for durability and compliance while maintaining aesthetic appeal. The service includes tailored consultations to identify optimal flooring solutions based on operational needs and foot traffic patterns.
People
Adam
Flooring Expert
With extensive experience in flooring solutions, Adam provides expert guidance on carpet selection and suitability for different environments. His technical knowledge and customer-focused approach have earned consistent positive feedback from satisfied clients.
Justin
Floor Fitter
Justin specialises in professional flooring installation, particularly Karndean products. His meticulous attention to detail and craftsmanship ensure high-quality finishes that consistently exceed customer expectations across residential projects.
Chris
Flooring Advisor
Chris offers knowledgeable support in selecting appropriate flooring solutions. His friendly approach and product expertise help customers make informed decisions that match their specific requirements and budget constraints.
Andrew
Sales Consultant
Andrew provides helpful guidance throughout the flooring selection process. His experience in matching products to client needs contributes to the company's reputation for excellent customer service and satisfaction.
Questions
Do you offer free consultations for flooring selection?
Yes, we provide free, no-obligation consultations with expert flooring advisors to help you choose the most suitable products for your requirements.
Can you match prices from online retailers?
We offer a price-matching guarantee for like-for-like carpet products from high street or online retailers, subject to terms and conditions.
What areas do you serve?
We serve Newport and surrounding South Wales regions including Cardiff, Swansea, Vale of Glamorgan, and Monmouthshire with delivery and installation services.
Do you provide installation services?
Yes, we offer professional installation by experienced fitters for all flooring types, including subfloor preparation and removal of old coverings.
What flooring options are suitable for underfloor heating?
Laminate flooring, luxury vinyl tiles, and specific engineered wood options work well with underfloor heating systems. Our advisors can recommend appropriate choices.
Reviews (4)
Sathya Raj
Jun 10, 2020
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Excellent place for Flooring - Adam, Chris & Andrew are very friendly and provide lots of help in supporting the right product. Installers Justin & Lee are amazing and add professional finish to the products. You can't find a better place than Carpet Gallery in Newport. Their price is very reasonable..
John Challenger
Nov 28, 2019
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In my opinion you will be very hard pushed to find a more professional supplier. Throughout my dealings the company were exceptional in all departments. They beat the likes of SCS and TAPI and I was pleased to support a long and well established local business. I cannot be happier and hope you will be too when you deal with them.
Derek Bayliss
Jun 10, 2019
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Excellent carpet and flooring specialists. We've used them several times over the last 8 years and have always found the staff to be friendly, professional and helpful. They stock a fantastic and varied collection of flooring and carpets. We are about to complete the flooring in the last few rooms if our house. When this is finished Carpet Gallery will have replaced the flooring and carpet in the whole house. Many thanks to the whole team. Highly recommended.
Rich S.
Jan 02, 2018
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Adam and his team provide an excellent service unmatched by the larger chain stores. Their knowledge of carpet types and suitability for different contexts is both impressive and helpful. They're happy for you to take away the 17 or so different shades of the same colour sample to agonise over in your home and will order more if none of them are quite right.
Importantly things like appointment and fitting times are met and you're left with exactly what you want at a competitive price. We've used Carpet Gallery twice, for a bedroom and the stairs and landing, and I wouldn't hesitate to use them
Importantly things like appointment and fitting times are met and you're left with exactly what you want at a competitive price. We've used Carpet Gallery twice, for a bedroom and the stairs and landing, and I wouldn't hesitate to use them
