Business Details
Emergency
services
Your Trusted Locksmith in the Midlands
Pick Me Locksmith Ltd is a family-run business with a disciplined, capable team offering genuine emergency locksmith services across the Midlands. Approved by Certified Locksmiths and Security (CLS), the company combines local expertise with rigorous standards, ensuring fast, non-destructive entry solutions and repairs for domestic and commercial clients. With over two decades of combined experience, founders Mark Santi and Steve Brown bring military and technical backgrounds to deliver trusted, transparent services.The company guarantees all work for three months, prioritises high-quality locks, and maintains a reputation for integrity, reliability, and customer-centric service. Operating from Burton-on-Trent, Pick Me Locksmith serves areas including Derby, Tamworth, and Solihull, offering 7am - 9pm availability seven days a week.
Services
Emergency Lockouts
uPVC Door Repairs
Burglar Alarm Installation
CCTV Installation
Safe Opening
Lock Replacements
Commercial Locksmith
Security Assessments
Master Key Systems
Anti-Snap Locks
Highlights and features
- 24/7 emergency services with rapid response times across the Midlands
- Non-destructive lock picking and repairs to minimise damage and costs
- CLS-certified experts with military and technical security backgrounds
- Family-run business prioritising transparency, no hidden fees
- Three-month workmanship guarantee with manufacturer warranties on parts
Associations and certifications
- Certified Locksmiths and Security (CLS)
What people say
Efficient and helpful
Exceptional customer service
Precise fee structure
Fast work completion
Highly recommended
Services
Emergency Lockouts
Specialising in rapid, non-destructive entry solutions for locked-out situations. Our CLS-certified locksmiths use advanced techniques to regain access to homes and businesses without damaging doors or locks. Available 7am9pm daily across the Midlands, we prioritise speed and precision to resolve emergencies efficiently. Customers praise our punctuality and transparent pricing.
uPVC Door Repairs
Comprehensive repairs and upgrades for uPVC doors, including lock replacements and alignment adjustments. We install high-quality euro cylinders and multipoint locks to enhance security. Temporary solutions are provided for urgent needs, with permanent parts delivered within two working days. Our engineers ensure doors function smoothly post-repair.
Burglar Alarm Installation
Custom burglar alarm installations tailored to residential and commercial properties. Steve Browns IT security expertise ensures robust system integration. We supply and install modern alarm technology, offering peace of mind through advanced intrusion detection. Post-installation support includes maintenance and troubleshooting.
CCTV Installation
Professional CCTV setup for enhanced property security. Our systems integrate with existing infrastructure, providing real-time monitoring and recording capabilities. Installations include high-resolution cameras and remote access options. We advise on optimal placement to maximise coverage and deter criminal activity.
Safe Opening
Expert safe opening for domestic and commercial clients using non-invasive methods. We handle locked safes, combination resets, and emergency access without compromising contents. Our technicians are trained in modern safe mechanisms and provide repair or replacement options if required.
People
Mark Santi
Master Locksmith
Former Household Cavalry soldier with 24 years service, Mark founded Pick Me Locksmith Ltd to combine military precision with locksmith expertise. CLS-certified, he specialises in non-destructive entry and security upgrades, serving East Midlands clients from Burton-on-Trent.
Steve Brown
Locksmith & CCTV Specialist
Ex-RAF radar technician with 19 years service, Steve transitioned to IT security before becoming a commercial locksmith. His technical background enables seamless integration of alarms, CCTV, and access control systems for West Midlands businesses and homes.
Questions
What areas do you cover?
We serve the entire Midlands, including Derby, Burton, Tamworth, Solihull, and Sutton Coldfield. Contact us to confirm availability in your area.
Are you available for emergencies?
Yes, we offer 7am–9pm emergency services seven days a week for lockouts and urgent security repairs.
What accreditations do you hold?
We are approved by Certified Locksmiths and Security (CLS) and adhere to their rigorous standards for vetting and service quality.
Do you guarantee your work?
All services include a three-month workmanship guarantee, with parts covered by manufacturer warranties.
Can you repair uPVC doors?
Yes, we specialise in uPVC door repairs, including lock replacements, alignment adjustments, and security upgrades.
Videos
Reviews (5)
John Eames
Dec 05, 2021
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Professional from the telephone call to completion of repair. A quick response and great value quality repairs from a truly master locksmith.
Dave Harepr
Sep 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Massive thank you to Mark, not only fixed our window in next to no time but also repaired another window and door that he noticed were faulty as well. Fantastic value for money and to top it off he was extremely professional and knowledgeable
Massive thank you to Mark, not only fixed our window in next to no time but also repaired another window and door that he noticed were faulty as well. Fantastic value for money and to top it off he was extremely professional and knowledgeable
Rich
Feb 01, 2021
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Positive:Value
Mark in the Burton operations was brilliant. Great job on a 5 lock replacement job as well as going above and beyond to make sure I was hapy with work done. Use these guys with confidence.
Service:Installation
Mark in the Burton operations was brilliant. Great job on a 5 lock replacement job as well as going above and beyond to make sure I was hapy with work done. Use these guys with confidence.
Service:Installation
Charterwells
Jan 27, 2021
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These guys are absolutely fantastic! After spending 3 days struggling with a door we were lucky enough to discover Pick Me Locksmiths. They offered a fast and professional service, arriving on time and offering some great advice, without charging the earth. We were offered a variety of solutions to solve the problem and felt both informed and in control through the process.
"Thank you guys" as we will definitely be saving your number for the future.
"Thank you guys" as we will definitely be saving your number for the future.
Lynne Clay
Jan 06, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I cannot recommend Mark highly enough, he's very professional, explains what he is doing and why, tries to keep costs as low as possible and is very friendly. I was very pleased with the precautions he took in these current Covid times, they were excellent. Thanks Mark for a great job.
Service:Lock repair
I cannot recommend Mark highly enough, he's very professional, explains what he is doing and why, tries to keep costs as low as possible and is very friendly. I was very pleased with the precautions he took in these current Covid times, they were excellent. Thanks Mark for a great job.
Service:Lock repair
