Business Details
22 Years
experience
Your Trusted Vehicle Rental Partner in Cumbria
Glen Rental has been providing professional vehicle hire solutions in Cumbria since 2004. As a family-owned business, we prioritise personal service and reliability, maintaining our fleet of cars, vans, and minibuses to the highest standards with pre-rental safety checks and valeting. Our Carlisle and Wigton branches offer convenient access, with flexible pick-up/drop-off arrangements including airport transfers. We combine modern technology with traditional customer care, offering digital agreements and prompt deposit returns. Our commitment to quality is evidenced by our BVRLA membership and consistent positive feedback from corporate and individual clients.With vehicles updated every six months, we ensure access to the latest features while maintaining competitive pricing. Our Flexi-Hire options cater to both short-term needs and long-term requirements with branded vehicles available for businesses. Customer testimonials highlight our efficient processes, well-maintained vehicles, and staff's willingness to accommodate special requests. We differentiate ourselves from national chains through local knowledge and personalised support, ensuring successful journeys for all our clients.
Services
Car Hire
Van Hire
Minibus Hire
Flexi-Hire
Vehicle Sales
Details
- Year established: 2004
Highlights and features
- Family-owned business operating since 2004 with local expertise
- All vehicles receive pre-rental safety checks and professional valeting
- Flexible Flexi-Hire options for short or long-term needs
- Competitive rates with modern vehicles updated every six months
- BVRLA membership guaranteeing industry-standard service quality
Associations and certifications
- BVRLA
What people say
Friendly service
Quality vehicles
Competitive rates
Efficient process
Helpful staff
Services
Car Hire
Glen Rental provides modern car hire solutions for personal and business needs. Our fleet includes late-model vehicles with advanced safety features and fuel-efficient engines. Customers benefit from flexible rental periods, digital agreements, and convenient pick-up/drop-off options including airport locations. All rentals include comprehensive safety checks and thorough cleaning.
Van Hire
Our commercial vehicle hire service offers well-maintained vans for business and personal use. Vehicles are available with branding options for corporate clients and include maintenance packages. The fleet features regularly updated models with competitive pricing structures for short and long-term requirements.
Minibus Hire
Specialist minibus rental service accommodating up to 15 passengers. Ideal for group travel, events, and corporate transportation. Vehicles undergo rigorous safety inspections and include modern amenities. Flexible booking options with staff support for schedule coordination and special requirements.
Flexi-Hire
Adaptable vehicle hire solution with low deposits and competitive rates. Available for both personal and business customers, this service offers short-term rentals with cancellation flexibility and long-term options with price reductions. Includes maintenance and servicing provisions for hassle-free usage.
Vehicle Sales
Certified pre-owned vehicle sales programme offering reliable used cars. All vehicles undergo comprehensive inspections and preparation processes to ensure quality standards. Provides an extension of our rental fleet management strategy, offering customers cost-effective ownership opportunities with transparent pricing.
Questions
Where are your rental locations in Cumbria?
We operate from four locations: Carlisle (James Street), Wigton (Syke Park), Lillyhall (Dobies Business Park), and Penrith (Gilwilly Industrial Estate).
What is Flexi-Hire and how does it work?
Flexi-Hire is our flexible rental solution offering low deposits and competitive pricing for both short and long-term needs. Customers can arrange personal or business rentals with optional insurance arrangements.
What types of vehicles are available for hire?
Our fleet includes cars (including high-spec models), vans, and 15-seater minibuses. Vehicles are updated every six months and include modern features like driver assistance systems and touchscreen interfaces.
How do I make a rental booking?
Bookings can be made through our website or by contacting the Carlisle office directly. Digital agreements are processed via mobile devices with immediate email confirmation of all rental details.
What sets Glenrental apart from national rental companies?
As a local family business, we offer more personalised service, airport pickup availability, and greater flexibility with rental extensions compared to national chains, while maintaining competitive pricing.
Reviews (7)
Toqeer Khan
Nov 20, 2021
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Glanrental Carlisle what a joke, got the van the guy showed us the van and never told us there was a limit for the day. I mean there shouldn't be a limit when you pay for the day Absolute joke. When we took it back and we got told we getting charged extra 70+ for doing freaking extra miles. When rang them to ask they said it was in agreement which was sent to you by email, hold on a min when you sign something you don't get agreement sent to email. You should get it there and then. Apparently it was on the phone which the lad behind counter scrolled all the way to get signs. Con arrest. Avoid
Nerius Nerius
Jun 04, 2021
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Didnt get refund back. First they send me a video of deposit being returned , after 2 weeks I still didnt received so I contacted them again. Then they started to say they charged me for some kind of stuff which wasnt in the agreement and they started to ignore me. Absolutely disgusting service!!!
Julie Dumbarton
Mar 26, 2021
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Hired a van and the van was ok but they wouldnt refund the deposit they wouldnt return calls or show proof of what the deposit was for they said the garage charged us for a dent but when we asked for receipts they didnt reply ! Avoid at all costs would not use them again and told all our friend and colleges to avoid ! Ive been hiring vans for years and the first time I havent had a deposit retuned. They just ignore all calls
Secuirty Paul
May 25, 2020
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Managed to get a Kia straight away from Ryan. Helped me out big time as needed a car straight away. Easy process highly recommend. Cheers
Paul Graham
Paul Graham
Paul Elliott
Jan 02, 2020
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Absolutely Brilliant service would Highly recommend these guys to Anyone needing to hire a Vehicle. Ryan couudnt be anymore helpfull
Tara Hedley
May 05, 2019
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Excellent customer service, large choice of well presented vehicles and competitive rates. Highly recommended.
Stephen Niechcial
May 23, 2017
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None of the nationals was willing to bring a car to us at Carlisle Airport on a Sunday, but these guys did. Friendly efficient service over the phone, and deposit returned quickly. Great to do business with.
