Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Emergency Refrigeration Hire Solutions UK
Established in 2002, we specialise in providing reliable refrigeration solutions tailored to diverse industry needs. Our nationwide network ensures swift delivery of refrigerated trailers, containers, and cold rooms across the UK. With over two decades of experience, we combine technical expertise with customer-focused service to address both planned and emergency cold storage requirements. Our team prioritises rapid response times, offering 24/7 support and guaranteed four-hour emergency deliveries.We maintain a fleet of temperature-controlled units meeting exacting standards, including programmable temperature ranges from -35C to +35C. Our commitment extends beyond commercial operations through active support for charitable initiatives like Gympanzees. Every solution incorporates feedback from our extensive client base, ranging from hospitality businesses to pharmaceutical companies requiring precise storage conditions.
Services
Refrigerated Trailer Hire
Emergency Freezer Hire
Cold Room Rental
Container Hire
24/7 Breakdown Support
Details
- Year established: 2002
Highlights and features
- We offer guaranteed four-hour emergency refrigeration delivery nationwide
- Our fleet includes temperature-controlled units from -35C to +35C
- 24/7 customer support with technical specialists available at all times
- Tailored solutions for pharmaceutical, hospitality and industrial sectors
- Proven track record serving NHS and major event organisers
What people say
Excellent service
Fast response
Reliable units
Helpful team
Perfect solution
Services
Refrigerated Trailer Hire
Mobile temperature-controlled units available in multiple sizes with programmable settings from -20C to +15C. Ideal for emergency breakdowns, events, and temporary storage requirements. Units feature security locks, internal lighting, and easy-clean interiors.
Emergency Freezer Hire
24/7 rapid response service guaranteeing delivery within four hours for critical cold storage failures. Specialised units maintain temperatures down to -20C with backup power systems and security features for pharmaceutical and industrial applications.
Cold Room Rental
Custom-assembled refrigerated spaces suitable for internal or external use with temperature ranges from -20C to +15C. Features include lockable doors, plastic strip curtains, and optional loading ramps for varied operational environments.
Container Hire
High-capacity storage solutions in 10ft, 20ft and 40ft sizes maintaining temperatures between -35C and +35C. Equipped with low-noise systems, emergency lighting, and man-trap alarms for industrial and commercial applications requiring large-volume cold storage.
24/7 Breakdown Support
Round-the-clock assistance for refrigeration failures with immediate dispatch of replacement units. Technical team available to coordinate rapid delivery, installation, and configuration of temporary cold storage solutions to prevent stock loss and operational disruption.
People
Hazel Edwards
Director and Co-founder
Co-founded Team Refrigeration in 2002 after identifying market demand for flexible refrigeration solutions. Brings extensive industry experience from previous container storage operations and oversees strategic direction while maintaining customer service standards.
Steve Morris
Head of Team Refrigeration
Joined in 2024 to lead brand development and customer service operations. Previously served as Managing Director of Container Team, leveraging two decades of logistics industry expertise to expand refrigeration hire services across new market sectors.
Ricky Williams
Managing Director
Appointed in 2018 to enhance customer service standards and market awareness. Instrumental in expanding service offerings to include cold rooms while maintaining the company's rapid response commitments for emergency refrigeration requirements.
Laila Hodge
Customer Service Executive
Handles booking coordination and client communication with professional expertise. Recognised for efficient service delivery in time-sensitive situations, ensuring smooth processes from initial enquiry to equipment installation and follow-up support.
Coolio
Director of Cool
Appointed in 2009 as the company's cooling specialist and mascot. Maintains team morale while symbolising the organisation's commitment to temperature control excellence. Engages with clients through branded appearances and promotional activities.
Questions
What temperature ranges can your units maintain?
Our refrigerated trailers operate between -20°C to +15°C, while containers maintain -35°C to +35°C with programmable controls for precise requirements.
How quickly can you deliver emergency equipment?
We guarantee delivery within four hours for emergency refrigeration requirements across the UK through our nationwide logistics network.
Can cold rooms be installed on uneven ground?
Yes, our modular cold rooms can be assembled on uneven surfaces including gravel, fields, and car parks while maintaining operational integrity.
Do you provide power cables with rental units?
All trailers include power cables and extension leads with requirements for 16A or 13A single phase electricity connections.
What security features do your units have?
Units feature door locks, wheel locks, hitch locks, and stabiliser legs. Containers include man-trap panic alarms and emergency lighting systems.
Can you supply both short and long-term rentals?
We offer flexible hire terms from single-day emergency cover to multi-year contracts with tailored solutions for temporary or permanent requirements.
Reviews (7)
Ian Austin
Nov 24, 2021
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Reg was helpful from the start and call regularly to confirm we still required the freezer. Great service.
General Manager
Nov 11, 2021
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Called on a Saturday morning. Refrigerated trailer was delivered the next day. Very efficient service.
Claire S.
Nov 08, 2021
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Fantastic service - I use these guys regularly they never let me down, are flexible and always deliver & collect on time. Ricky is a pleasure to deal with, always on hand to answer any questions. Costs were very competitive highly recommend
Tracey Garrett
Oct 23, 2021
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Great service always received by a fabulous team at any stressful time of freezer/chiller breakdowns within our business.
Kings Heavy Haulage Bristol
Jul 31, 2021
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Always a friendly voice at the end of the phone that can deal with my inquiries in a timely and professional manor. Fast, efficient and affordable response to 'chilly' emergencies. A truly COOL company to work with!
Tom Best
May 24, 2021
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Very helpful company who helped with a unique storage requirement. Unit was clean, spacious and reliable. The customer service we received was second to none and the unit we hired was good value for money!
Tom Lind
Mar 24, 2021
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Keeping it cool with prices lower than the fridge temps! Our business suffered with complications regarding our fridges and freezer and were looking for an affordable, effective service. Team Refrigeration not only supplied outstanding customer service by way of Reg Anderson but also swift delivery, collection and frequent, reliable communication. This outstanding service delivery meant that any repercussions were limited and the business was able to continue to supply our large customer base. I would highly recommend Team Refrigeration for any temperature control needs.