Business Details
19 Years
experience
Professional Carpet & Upholstery Cleaning in Basingstoke
A & K Carpet Cleaning is a family-run business established in 2007, dedicated to delivering exceptional cleaning results while maintaining a friendly and professional service. Our team of experienced professionals specialises in carpet, upholstery, leather, rug, and mattress cleaning, utilising advanced techniques and eco-friendly products to ensure a thorough, safe process. Certified by the National Carpet Cleaners Association (NCCA), we adhere to industry standards and a strict code of practice, guaranteeing reliability and quality.With over 17 years of local expertise in Basingstoke, Winchester, and surrounding areas, we prioritise customer satisfaction through transparent pricing, no hidden fees, and a 100% money-back guarantee. Our commitment to excellence has earned us recognition as the Excellence Business of the Year 2024 and over 280 glowing reviews, reflecting our dedication to transforming homes and businesses into clean, inviting spaces.
Services
Carpet Cleaning
Upholstery Cleaning
Mattress Cleaning
Odour Removal
Rug Cleaning
Details
- Year established: 2007
Highlights and features
- NCCA-trained professionals with expertise in all fabric types.
- Fully insured with transparent pricing and no hidden fees.
- Eco-friendly cleaning methods safe for homes and businesses.
- 100% money-back guarantee for complete customer satisfaction.
- Serving Basingstoke, Winchester, Newbury, Tadley, and Hook.
Associations and certifications
- NCCA
- PAS 86:2008
What people say
Amazing service
Professional and thorough
Carpets look brand new
Friendly and polite
Highly recommend
Services
Carpet Cleaning
Our carpet cleaning service utilises hot water extraction to remove deep-seated dirt, allergens, and stains, leaving carpets refreshed and hygienic. Using eco-friendly solutions, we ensure a safe process for homes and businesses, with drying times of 1-2 hours. Trusted by over 280 customers, we guarantee results that revitalise carpets, extending their lifespan while maintaining industry standards for quality and safety.
Upholstery Cleaning
Specialising in upholstery cleaning, we tackle stains and grime on sofas, chairs, and other fabrics using advanced techniques tailored to material type. Our NCCA-certified team ensures thorough cleaning without damage, restoring soft furnishings to near-new condition. With flexible scheduling and a satisfaction guarantee, this service enhances comfort and prolongs furniture longevity for domestic and commercial clients.
Mattress Cleaning
Mattress cleaning eliminates dust mites, bacteria, and allergens, promoting a healthier sleep environment. Our process includes sanitisation and stain removal, leaving mattresses fresh and hygienic. Recognised for excellence in Basingstoke, we use non-toxic products and guarantee a deep clean that rejuvenates bedding, supported by a 100% satisfaction promise and positive customer testimonials.
Odour Removal
Our odour removal service targets persistent smells from pets, smoke, or spills, using specialist treatments to neutralise contaminants at their source. By combining deep cleaning with air purification, we restore freshness to carpets and upholstery. This service, part of our NCCA-accredited offerings, ensures environments are not only clean but also free from unpleasant odours, as confirmed by numerous five-star reviews.
Rug Cleaning
Rug cleaning involves meticulous hand-crafted care for delicate or high-traffic rugs, preserving their texture and colour. We employ gentle yet effective methods suitable for wool, silk, and synthetic fibres, ensuring thorough dirt and stain removal. As a trusted local service in Basingstoke, we handle rugs of all sizes, delivering results that enhance aesthetics and durability, backed by a satisfaction guarantee.
People
Steve
Lead Technician
Steve is a certified cleaning professional with over 15 years of experience in carpet and upholstery restoration. Known for his attention to detail and customer-centric approach, he has earned numerous five-star reviews for his punctuality, expertise, and friendly service.
Stephen
Senior Cleaner
Stephen specialises in deep-cleaning treatments for domestic and commercial spaces, with a focus on stain removal and odour elimination. His methodical work ethic and commitment to quality have made him a trusted figure among clients, as highlighted in multiple testimonials.
Questions
What services does A & K Carpet Cleaning offer?
We provide carpet, upholstery, mattress, rug, and odour removal services for domestic and commercial clients in Basingstoke and surrounding areas.
Are your cleaning products eco-friendly?
Yes, we use environmentally safe solutions that are non-toxic and suitable for homes with pets and children.
How long does carpet cleaning take?
Most jobs take 2-3 hours, with carpets drying within 1-2 hours using our hot water extraction method.
Do you offer a satisfaction guarantee?
Yes, we provide a 100% money-back guarantee if you’re not fully satisfied with our service.
Are you NCCA certified?
Yes, we are proud members of the National Carpet Cleaners Association, adhering to their strict code of practice.
Can you clean upholstery and sofas?
Yes, we specialise in upholstery cleaning, restoring sofas and chairs to near-new condition with tailored treatments.
Reviews (4)
Vj Chikhula
Dec 30, 2021
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Reasonable, reliable and professional. I will definitely recommend to any one who would want to use them. You will never be disappointed.
Service:Carpet cleaning
Service:Carpet cleaning
Karin Pike
Nov 24, 2021
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Positive:Professionalism
Friendly, efficient and great end result! Will highly recommend them
Service:Upholstery cleaning
Friendly, efficient and great end result! Will highly recommend them
Service:Upholstery cleaning
Pavan Konduri
Nov 22, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Stephen was professional and came on time and done the carpet cleaning for both my houses at a very short notice. Work has been carried efficiently to a very high standard. He was very friendly and extremely thorough. Would highly recommend his service to everyone.
Service:Carpet cleaning
Stephen was professional and came on time and done the carpet cleaning for both my houses at a very short notice. Work has been carried efficiently to a very high standard. He was very friendly and extremely thorough. Would highly recommend his service to everyone.
Service:Carpet cleaning
Stephanie Condomines
Oct 26, 2021
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Positive:Professionalism,Punctuality,Responsiveness
I used this company to get my oven cleaned. It is now sparkling. They also cleaned my carpets and a rug. Really happy with the result. Will recommend them.
Services:Carpet cleaning,Area rug cleaning
I used this company to get my oven cleaned. It is now sparkling. They also cleaned my carpets and a rug. Really happy with the result. Will recommend them.
Services:Carpet cleaning,Area rug cleaning
