Our team of telemarketers and inbound call takers are on hand to discuss your call handling and telemarketing campaigns. Nicki started her career in the Armed Services before embarking on a career in marketing, sales and training within the FMCG/Service arenas. Nicki works with our clients to identify the best strategy for developing highly targeted leads and effective sales conversion to ensure that marketing activity provides a sound return on investment.
Services
Call Answering
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Why let a good call go to waste? If someone rings your business and you can't answer, let our professional SMARTstrat personal assistants take care of it for you. If you were next to your phone when it rang you wouldn't ignore it - that's basically commercial suicide. So why is failing to answer calls out of hours, or when you're too busy to pick up, any different?
SMARTLead Management
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When it comes to sales - it's true. You're only as strong as your weakest point. For many businesses that weakness, the point where success becomes failure, where all the effort, energy and expense committed to winning new business comes undone, is in lead handling. Calls unanswered, emails ignored, opportunity wasted.
SMARTVirtual PA
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Outsource your office tasks to a SMARTstrat Virtual PA and focus on growing your business. Time is precious, and so is your business. Getting bogged down in mundane administration, call handling and daily time-consuming tasks takes you away from the strategic needs of your business. SMARTstrat offer a Virtual PA service that allows our clients to use their own skills and time more effectively.
Case Studies
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We have just started using SmartStrat having been let down badly by two major help desk providers. They are everything that the bigger players aren't - flexible, accommodating, caring and above all. Lancashire based electrical contractor, Standish Energy, pride themselves on customer service and boast a client base of 90% repeat customers.
Telephone Call Answe...You’ve all heard the saying that “First...
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You've all heard the saying that "First Impressions Count", well that's true, regardless of the type and size of your business. This is why we offer a variety of Telephone Call Answering Services to businesses across the UK. Why do we do this? Simple, we give you back the time to focus on the other aspects of your business.
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