Business Details
Your Trusted Partner for Estate and Asset Management Software Solutions
Concerto Support Services is the UK's fastest-growing Integrated Workplace Management System (IWMS) and Computer-Aided Facilities Management (CAFM) software solution. Developed by Bellrock Technologies, our platform empowers organisations to manage estates, property, and assets with precision, delivering time savings, cost reductions, and data-driven decision-making capabilities. With over 450 customers managing 4.9 billion transactions annually, we combine modular flexibility with UK-centric regulatory compliance.Our security-first approach ensures data protection through Microsoft Azure-hosted infrastructure, while our dedicated onboarding team guarantees seamless implementation. Headquartered in Liverpool's Science Park, our UK-based developers, data centres, and support teams deliver tailored solutions for estates we live and work in, supported by 55,000+ daily active users nationwide.
Services
Asset Management
CAFM
Estates Management
Project Management
Intelligent Workplace
Health and Safety
Permit to Work
Premises Assurance
Mobile Surveys
Key Management
Highlights and features
- UK-based team with local regulatory expertise and data centres
- Modular software adapts to evolving organisational needs
- Proven track record managing 4.9bn transactions annually
- Dedicated onboarding team ensures implementation success
- Security-first approach with in-house infrastructure control
What people say
Incredible team
Best system
Effective tools
Superb service
Reliable support
Services
Asset Management
Our structured asset management system tracks condition, location, value, and lifecycle data across property portfolios. This solution standardises maintenance schedules, predicts replacement needs, and maintains compliance records. Organisations benefit from reduced downtime, optimised capital expenditure, and improved audit readiness through centralised asset documentation.
Permit to Work
Digital permit-to-work system streamlines high-risk task approvals while maintaining duty of care obligations. The platform automates workflow routing, risk assessment documentation, and competency verification for contractors. Clients achieve 100% audit trails, reduced administrative burden, and enhanced safety compliance across their estates.
Mobile Surveys
Mobile-first data capture application enables real-time inspections, condition surveys, and compliance checks both online and offline. Field teams record findings with geotagged photos and voice notes, automatically synchronising data when connected. This solution reduces paperwork delays and ensures accurate, up-to-date estate information for decision-making.
Room Bookings
Intelligent room and desk booking system optimises workspace utilisation across estates. Users reserve facilities through integrated calendars while administrators analyse usage patterns for informed reconfiguration. The platform supports hybrid working models and identifies underutilised areas for potential revenue generation or repurposing.
Reporting Analytics
Advanced analytics suite transforms operational data into strategic business intelligence. Custom dashboards visualise maintenance costs, compliance status, and asset performance metrics. Organisations gain actionable insights for budget forecasting, resource allocation, and long-term estate strategy development through interactive reporting tools.
People
Adam Smith
Managing Director
Leading Bellrock Technologies' growth strategy, Adam oversees product development and customer success for Concerto Support Services. With 15+ years in property technology, he drives innovation in estate management software solutions tailored to UK regulatory requirements.
Questions
What is Concerto Support Services software used for?
Concerto Support Services is a comprehensive CAFM and IWMS platform for managing estates, property portfolios, and asset lifecycles. It handles compliance, maintenance scheduling, space optimisation, and data analytics for UK organisations.
How does Concerto Support Services ensure data security?
We maintain security through UK-based Microsoft Azure hosting, in-house infrastructure management, and proactive compliance with UK data protection regulations.
Can Concerto Support Services integrate with existing systems?
Yes, our platform offers modular integration capabilities with existing property management tools, financial systems, and IoT devices for seamless data exchange.
What support options are available?
Clients receive dedicated onboarding assistance, 24/7 system monitoring, priority helpdesk support via email, and access to training resources including webinars and documentation.
Is Concerto Support Services suitable for public sector organisations?
Specifically designed for UK requirements, 92% of NHS Trusts and major public sector bodies use Concerto Support Services for statutory compliance management and estate optimisation.
