Business Details
29 Years
experience
Emergency
services
Expert Boiler & HVAC Services in Bolton
Established in 1997, we are Worcester Bosch Accredited installers with over 27 years of combined experience in gas, heating, and plumbing services. Our team of Gas Safe and OFTEC registered engineers delivers high-quality boiler installations, servicing, and repairs, alongside underfloor heating and air conditioning solutions. As a family-run business, we prioritise exceptional workmanship and aftercare, supported by partnerships with industry leaders like Worcester Bosch and Novuna Personal Finance. Our commitment to renewable energy solutions and local community engagement underscores our reputation as Bolton's trusted heating and cooling specialists. 
Services
Boiler Installations
Boiler Servicing
Boiler Repairs
Air Conditioning
Underfloor Heating
Plumbing Services
Powerflushing
Bathroom Installations
Commercial Heating
Boiler Cover Plans
Details
- Year established: 1997
Highlights and features
- We are Worcester Bosch Accredited Installers with 12-year guarantees.
- Our engineers are Gas Safe and OFTEC registered for compliance assurance.
- 24/7 emergency call-outs available for urgent boiler repairs.
- 0% finance options through Novuna Personal Finance for affordability.
- Specialists in renewable energy solutions like heat pumps and solar systems.
Associations and certifications
- Worcester Bosch
- Gas Safe Register
- OFTEC
- Financial Conduct Authority
What people say
Efficient service
Friendly engineers
Competitive pricing
Quick response
Professional workmanship
Services
Boiler Installations
We supply and install Worcester Bosch boilers with up to a 12-year guarantee. Our Gas Safe engineers handle gas, oil, and LPG systems, ensuring energy efficiency and compliance. Customers benefit from 0% finance options through Novuna, reducing upfront costs while improving home heating efficiency.
Boiler Servicing
Annual boiler servicing prevents breakdowns and maintains warranties. Our engineers check for carbon monoxide leaks, clean components, and optimise efficiency. Landlords receive legally required safety certifications, while domestic clients enjoy prolonged boiler lifespan and reduced energy bills.
Emergency Repairs
24/7 emergency call-outs address urgent boiler failures. Our team uses diagnostic tools to resolve faults within hours, offering same-day parts replacement. All repairs include a 30-day labour guarantee, ensuring peace of mind during critical heating failures.
Air Conditioning
We install Worcester Bosch air conditioning units for year-round temperature regulation. Systems offer A+ energy efficiency, Wi-Fi control, and air purification. Ideal for homes, offices, and conservatories, installations include tailored advice on unit sizing and placement.
Underfloor Heating
Polyplumb-certified installations provide even heat distribution for residential and commercial spaces. Systems integrate with boilers or renewables, reducing energy costs. Our showroom displays working models to help clients visualise solutions before installation.
People
Michael Norris
Managing Director
With 27 years in the industry, Michael founded M&R in 1997. He oversees operations and maintains key partnerships with Worcester Bosch, ensuring technical excellence and customer satisfaction across all projects.
Gary Operations Manager
Operations Manager
A 20-year veteran at M&R, Gary manages day-to-day logistics. Fully Gas Safe and LPG certified, he ensures timely delivery of installations and repairs while mentoring apprentices.
Wesley Godding
Head Installation Engineer
Promoted from apprentice to head engineer in seven years, Wesley leads complex installations. His hands-on experience spans boiler systems, underfloor heating, and renewable technologies.
Liam Abbott
Gas Engineer
Joining in 2022, Liam specialises in servicing and breakdowns. Gas Safe registered, he focuses on rapid diagnostics and repairs, maintaining high customer satisfaction scores.
Lindsay Carr
Office Manager
With five years at M&R, Lindsay coordinates appointments and client communications. She studies management while managing administrative workflows to support field operations.
Questions
What boiler brands do you install?
We specialise in Worcester Bosch systems but also install Alpha, Viessmann, Ideal, BAXI, and Vaillant boilers.
Do you offer emergency boiler repairs?
Yes, our 24/7 emergency service responds to breakdowns with same-day repairs where possible.
Can I finance a new boiler?
Yes, we offer 0% APR finance over 24 months or 7.9% APR over 10 years through Novuna.
Are your engineers certified?
All engineers are Gas Safe and OFTEC registered, with Worcester Bosch accreditation for guarantees.
Do you service commercial properties?
Yes, we provide boiler, plumbing, and HVAC services for commercial clients across Bolton and surrounding areas.
What areas do you cover?
We serve Bolton, Wigan, Horwich, and surrounding Greater Manchester regions for domestic and commercial work.
Reviews (6)
Amy Berry
Jan 04, 2022
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Positive:Professionalism,Punctuality,Responsiveness
Great service! M&R installed our boiler 5 years ago and when we had an issue with it over new year they were here within 24hours. Really happy with how quickly they responded and their work.
Services:Boiler installation,Boiler repair
Great service! M&R installed our boiler 5 years ago and when we had an issue with it over new year they were here within 24hours. Really happy with how quickly they responded and their work.
Services:Boiler installation,Boiler repair
Lynda Ashworth
Oct 29, 2021
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We have dealt with M & R for over 8 years as we needed a complete refit of our central heating system. We were given excellent professional advice on our boiler requirement. In our property it was always going to be difficult to re-pipe but Mick and his team came up with a solution that turned out great and we can't praise the engineers enough for the work they did. The system refit 8 years ago has been trouble free, we always use M & R for our annual service. We get a reminder when the service is due and book it through the office who are very efficient and friendly, and the engineers are always
Michael Carroll
Oct 24, 2021
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Just to thank everyone at M&R for my recent boiler repair. Lindsay in the office is very professional and efficient. Wes and Sean were the engineers that attended to complete the repairs which they did very quickly and thoroughly. Had a slight leak from the pipework which I didn't notice until later that night. I phoned at around 08.30 the following morning and spoke to Wes; he was back at my house within 10 minutes to sort the problem. Well you can't get better than that can you. Will be using M&R again in the future.
Colin Adamson
Oct 15, 2021
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We had M&R plumbing and heating come and change all our radiators to new more efficient ones the service they provided was excellent from the initial quotation right the way through until the installation was complete the staff worked incredibly well very clean efficient kind and polite as I am registered blind they couldnt be more helpful I would recommend the services and this company to anyone in the future. The price they charge for this service was excellent value for money they cleaned up after themselves and arranged for all the old radiators to be collected and taken away which left
Cara Daley
Oct 14, 2021
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Highly recommend M&R, Mick come to fix my old back boiler as I had another company come to look at it and said they could not fix it and condemned it. Mick took a look at it and fixed the back boiler, and it worked the best it ever had. Left the area clean after he finished and was really helpful about all my questions. I would not use anybody else now.
Colin Morris
Aug 18, 2021
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I woke up one morning and my hot water was off. Thinking the worst I thought my boiler had finally given in. I called a few company's I the horwich area and being a Saturday there was no problem with M&R plumbing coming out to see me. Mick turned up to give me a quote for a new boiler but after a quick inspection he quickly said he believes he would be able to fix it. I arranged mick to come round a few days later and my boiler was indeed fixed they replaced a part and the system is up and running again. I can't thank them enough and I would highly recommend their quick and professional response
