Business Details
50+ Years
experience
Trusted Jewelry & Watch Repairs in Worthing
Established in 1928, Heptinstalls Jewellers has built a legacy of excellence in jewellery and watch repair services, specialising in restoring both vintage and contemporary pieces. Our team of certified watchmakers and jewellers operates from a state-of-the-art workshop in Worthing, offering bespoke solutions for repairs, restorations, and custom designs. We pride ourselves on transparency, providing detailed estimates and using premium materials to ensure longevity. As a family-run business, we combine traditional craftsmanship with modern techniques, including laser welding and luminescence restoration.Our pawnbroking service, available since the 1980s, offers secure, interest-based loans against luxury items, with no credit checks required. We maintain membership in the National Pawnbrokers Association, adhering to strict ethical standards. Clients benefit from complimentary insurance during loan periods and a minimum one-year warranty on repairs. Our commitment to customer satisfaction is reflected in our 24-hour online estimate service and walk-in appointments. We serve both local and international clients, with a focus on preserving the heritage of each item entrusted to us.
Services
Watch Repairs
Jewellery Repairs
Pawnbroking
Pre-Owned Sales
Custom Design
Online Estimates
Details
- Year established: 1928
Highlights and features
- We offer 95+ years of heritage in precision jewellery and watch repairs.
- Our onsite specialists provide transparent, no-obligation estimates within 24 hours.
- Pawnbroking loans available with competitive 7% monthly interest rates.
- We restore vintage pieces using laser welding and luminescence matching techniques.
- All repairs include a minimum one-year warranty with insurance coverage.
Associations and certifications
- National Pawnbrokers Association
Services
Watch Repairs
Our certified watchmakers handle all brands from vintage to modern. Services include battery replacement, pressure testing, polishing, and full servicing using genuine parts. We offer a minimum one-year warranty on all work, with transparent pricing and 24-hour online estimates.
Jewellery Repairs
Specialists in ring resizing, claw re-tipping, and bespoke design. We work with gold, platinum, and silver, offering in-house consultations and same-day quotes. Repairs include polishing at no extra cost, with a focus on preserving structural integrity and aesthetic value.
Pawnbroking
Short-term loans against luxury watches, jewellery, and precious metals. No credit checks required. Loans processed within 10 minutes, with competitive 7% monthly interest rates. Items stored securely during loan periods, with options to extend or repay early.
Pre-Owned Sales
Curated selection of restored luxury watches and jewellery, including Rolex, Omega, and Cartier. Each piece undergoes rigorous inspection and servicing. Available for purchase online or in-store, with detailed provenance and authenticity guarantees.
Online Estimates
Submit photos and details via our website for a free, no-obligation quote within 24 hours. Available for repairs, pawnbroking, and sales. Ensures transparency and allows clients to make informed decisions without visiting the store.
People
Kieren Gibson
Director
Kieren Gibson leads Heptinstalls Jewellers' operations, leveraging decades of experience in horology and pawnbroking. He oversees the workshop's technical standards and client relations, ensuring adherence to the company's heritage of excellence.
Questions
What watch brands do you service?
We service all brands, including Rolex, Omega, and Cartier, using genuine parts and modern equipment for both vintage and contemporary models.
How quickly can I get a repair estimate?
Submit photos online for a free estimate within 24 hours, or visit our Worthing store for an instant quote.
What items qualify for pawnbroking loans?
Loans are available against luxury watches, jewellery, diamonds, and precious metals, with valuations completed in minutes.
Do you offer warranties on repairs?
Yes, all repairs include a minimum one-year warranty, with options for extended coverage depending on the service.
Can you restore heavily damaged jewellery?
Our specialists use advanced techniques like laser welding to rebuild damaged pieces, preserving their original design and integrity.
Are your pawnbroking rates fixed?
Yes, we charge a fixed 7% monthly interest rate with no hidden fees, and loans can be repaid at any time.
Reviews (6)
Derek Burke
Oct 07, 2021
Report
What service! just making adjustments to a Cartier watch strap and treated
as though you had just spent thousands. Why can't other traders provide such thoughtful and caring service?
as though you had just spent thousands. Why can't other traders provide such thoughtful and caring service?
Chloe Makky
Sep 20, 2021
Report
My other half took my necklace and ring to the store to be repaired that had been left to me from my nan, they laser welded the chain of the necklace together which is such a fine chain and soldered the ring and polished it up absolute amazing job and am so over the moon with it as it has great sentimental value to me!! Cant recommend them enough!
Jayne Bishop
Dec 07, 2020
Report
Very helpful and knowledgeable young man. He took the time to explain the rings details and age etc. Very pleasant too deal with thank you x x
Natalie Vickers
Nov 21, 2019
Report
My son was thrilled with the ring for his birthday!! I received Excellent personal service from the staff, helping me source a ring to my sons taste. I would not hesitate to recommend Heptinstalls.
Hayley Sale
Nov 01, 2019
Report
Amazing service. Extremely professional.
Dominic has a wealth of knowledge about all things watches! Definitely the "go to" Jewellers.
Dominic has a wealth of knowledge about all things watches! Definitely the "go to" Jewellers.
Lorraine Smith
Sep 13, 2019
Report
Every time I shop in Heptinstalls, I find the staff incredibly warm, welcoming and highly knowledgable about their goods. They are the most honest jewellers I have ever used, which is why I frequent their store. The reviewer before me gave them just one star, not based on a customer experience, but because they were late for a job interview, so missed out on an opportunity to work for Heptinstalls.
I personally feel that the existing staff are so professional, that hiring any lesser calibre of staff would do their clientele a disservice. Good for you Heptinstalls and thank you for providing such
I personally feel that the existing staff are so professional, that hiring any lesser calibre of staff would do their clientele a disservice. Good for you Heptinstalls and thank you for providing such
