Business Details
50+ Years
experience
Emergency
services
Transforming Lives Through Mental Health Support & Housing
At Response, we are a charity dedicated to transforming lives through mental health support and housing. For over 60 years, we have provided essential wellbeing resources, tailored support programmes, and safe stable housing. Operating across Oxfordshire, Buckinghamshire, Berkshire, and beyond, we support people aged 11 and above, right through to those in their final years of life. Our services for adults include supported housing and substance misuse support, while our youth services cater to individuals aged 11-25, offering housing and mental health interventions. Our housing team ensures individuals access the right home, combining mental health care with stable living environments. We collaborate with local authorities, schools, and healthcare providers to deliver person-centred care, early intervention, and community integration.Our trauma-informed approach and recovery-focused support have helped over 400 adults achieve stability and independence in 2022 alone. With a dedicated team of professionals, we provide 24/7 support in intensive services, medication assistance, and nutrition support where needed. Our outreach programmes, such as CAMHS Outreach and Supportive Steps, address acute mental health needs through social prescribing and specialist interventions. We also operate the Thatcham Wellbeing Hub, offering preventative and open-access support for young people aged 11-25. Through partnerships like the Oxfordshire Mental Health Partnership (OMHP), we ensure comprehensive care and timely discharge from hospital settings into community-based support.
Services
Mental Health Support
Supported Housing
Substance Misuse Support
Youth Services
Housing Accommodation
Outreach Programs
Wellbeing Hubs
Social Prescribing
CAMHS Outreach
Neurodevelopment Support
Details
- Year established: 1960
Highlights and features
- We offer 60+ years of specialist experience in mental health and housing support
- Our trauma-informed, recovery-focused approach delivers measurable outcomes
- We provide 24/7 support in intensive housing services across three counties
- Our partnerships with CAMHS and local authorities ensure joined-up care
- We combine clinical expertise with social prescribing and youth work methods
Services
Supported Housing
Our supported housing services provide safe, stable accommodation with tailored mental health support. We offer 24/7 staffed residences and independent living options across Oxfordshire, Buckinghamshire, and Berkshire. Services include medication management, daily living skills development, and community integration programmes for adults with complex mental health needs.
CAMHS Outreach
Specialist outreach services for children and young people aged 11-25 through the Child and Adolescent Mental Health Service. Our workers provide community-based interventions, crisis support, and transition planning from hospital to community settings using social prescribing approaches.
Wellbeing Hubs
The Thatcham Wellbeing Hub offers preventative mental health support for young people aged 11-25. Services include drop-in sessions, scheduled support, and early intervention programmes focused on emotional wellbeing and resilience building in a welcoming community environment.
Neurodevelopment Support
Tailored support for young people with neurodevelopmental conditions and complex mental health needs. Our outreach workers specialise in engaging hard-to-reach individuals through personalised interventions that address both developmental and mental health challenges.
Substance Misuse Support
Integrated treatment programmes addressing co-occurring mental health and substance misuse issues. Our approach combines clinical support with harm reduction strategies and recovery planning to help individuals achieve stability and independence.
Questions
What areas does Response operate in?
We provide services across Oxfordshire, Buckinghamshire, Berkshire, and parts of the South West of England.
What age groups do you support?
We support individuals from age 11 through to older adults, with specialist services for 11-25 year olds.
Do you offer 24/7 mental health support?
Yes, we provide 24/7 staffed residences and emergency support for individuals in crisis.
How can I access your housing services?
Referrals come through local authorities, healthcare providers, or our partnership programmes like YPSA.
What mental health interventions do you use?
We employ cognitive-behavioural therapy approaches, solution-focused methods, and social prescribing interventions.
Can families get involved in the support process?
Yes, we work collaboratively with families and provide support through person-centred care plans.
Reviews (4)
David Bellis
Jun 14, 2021
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Response employees are giving this place 5 stars. It's easy to tell which reviews are genuine. Calling that out for what it is.
Training Day
Dec 21, 2019
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Ignores complaints has absolutely no care about domestic issues nobody wants to ring up flagging repairs because of the stress of trying to get response to do something. Staff do not deliver on what they say lived with them for 4 years not one housemate has a good word to say about them. If you work for response you should not be leaving reviews as you have never had to rely on their service.
Ryan Howe
Nov 10, 2018
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Response is a caring, forward thinking - award-winning organisation who puts clients at the centre of everything they do! They have also been awarded the Investors in People GOLD award 3 years in a row. Sad to see the misinformed view of other users.
Michael Paul
Jan 23, 2016
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The response organisation to me, after two and a half years of living in their properties, is completely deluded about the mentally ill, and is just not fit for purpose - unless their purpose is to build up a big property portfolio and leave the mentally ill to struggle with eachother for the rest of their lives in places of abuse and neglect.
