Business Details
14 Years
experience
Expert Hearing Aid Solutions in Bournemouth
Key to Hearing is a dedicated home visit hearing care service operating across Bournemouth, Poole, Christchurch, and surrounding areas. Established in 2012 by award-winning Registered Hearing Aid Dispenser Keeley Salmon, the company combines over 19 years of audiological expertise with a commitment to personalised care. Our services include comprehensive hearing evaluations, advanced hearing aid solutions, and precision fittings using Real Ear Measurement technology. We prioritise transparency with competitive pricing, a 60-day satisfaction guarantee, and five-year manufacturer warranties. Our team, led by Keeley and supported by her husband Will, brings a wealth of experience from both public and private audiology sectors, ensuring tailored solutions for individual needs.Registered with the Health and Care Professions Council (HCPC) and the British Society of Hearing Aid Audiologists (BSHAA), we maintain rigorous professional standards. Our home visit model eliminates the need for clinic visits, offering convenience for clients while maintaining clinical excellence. Customer feedback highlights our compassionate approach, technical proficiency, and the transformative impact of our services on clients' quality of life. With a five-star Google rating, we continue to build trust through consistent, high-quality care delivered directly to clients' homes.
Services
Hearing Tests
Hearing Aids
Real Ear Measurement
Home Visits
Aftercare
Details
- Year established: 2012
Highlights and features
- Award-winning audiologist with 19 years of audiology experience
- Home visit service eliminating clinic travel requirements
- 60-day money-back satisfaction guarantee on all devices
- Real Ear Measurement technology for precision fittings
- Five-star Google rating from verified customer testimonials
Associations and certifications
- Health and Care Professions Council (HCPC)
- British Society of Hearing Aid Audiologists (BSHAA)
What people say
Improved quality of life
Professional home service
Technical expertise
Compassionate care
Life-changing results
Services
Hearing Tests
Comprehensive home visit hearing assessments using advanced diagnostic equipment. Our audiologists conduct detailed case histories, ear health checks, and audiometric testing in clients' preferred environments. Appointments last 1.5-2.5 hours with no obligation to proceed. We identify hearing loss grades and recommend appropriate interventions while maintaining strict clinical protocols. Our process includes ambient noise testing to ensure accurate results in domestic settings.
Hearing Aids
Supply and fitting of premium digital hearing aids from leading manufacturers including Phonak, Oticon, and Starkey. We offer discreet in-the-ear models, rechargeable options, and CROS systems for single-sided deafness. Packages include device warranties, follow-up programming, and aftercare. Our independent status allows unbiased recommendations based on individual needs rather than brand restrictions. All fittings include real ear measurement verification for optimal performance.
Real Ear Measurement
Advanced calibration technique ensuring precise hearing aid programming to individual ear acoustics. This objective measurement method confirms sound levels match prescription targets, improving speech clarity and listening comfort. As one of few providers offering home REM services, we guarantee technical accuracy comparable to audiology clinics while maintaining the convenience of domiciliary care.
Home Visits
Full-service audiological care delivered directly to clients' residences. Our mobile service benefits elderly, disabled, or mobility-impaired individuals by eliminating clinic travel requirements. We conduct comprehensive evaluations, device fittings, and aftercare appointments in familiar environments, enhancing client comfort and assessment accuracy. Service covers Bournemouth, Poole, Christchurch, and surrounding rural areas.
Aftercare
Ongoing maintenance and adjustment services ensuring long-term hearing solution effectiveness. Includes regular reprogramming, device cleaning, and performance monitoring. We recommend bi-annual reviews to track hearing changes and maintain optimal device functionality. Our aftercare packages cover battery replacements, wax management referrals, and emergency troubleshooting, with follow-up visits included in all hearing aid purchases.
People
Keeley Salmon
Registered Hearing Aid Dispenser
Award-winning audiologist with 19 years' experience in public and private audiology sectors. Qualified in 2005, she established Key to Hearing in 2012 after branch recognition as 'Store of the Year'. Specialises in home hearing solutions and Real Ear Measurement technology.
Will Salmon
Business Operations Director
Engineering graduate with 10 years' financial sector experience. Oversees day-to-day operations while maintaining analytical approach to business management. Complements clinical services with strategic oversight and client-focused operational frameworks.
Questions
Do you provide home visit hearing services?
Yes, we offer comprehensive home visit services across Bournemouth, Poole, Christchurch, Wareham, and New Milton areas.
What hearing aid brands do you supply?
We offer devices from leading manufacturers including Phonak, Oticon, Starkey, Unitron, and Bernafon.
Do you accept NHS patients?
We primarily provide private hearing solutions but can advise on NHS audiology service options.
What warranty do hearing aids include?
All devices include minimum 2-year manufacturer warranty with optional extended coverage available.
Can I trial hearing aids before purchase?
Yes, we offer demonstration sessions to experience different hearing aid technologies before commitment.
Do you service existing hearing aids?
Yes, we provide servicing, programming, and repairs for all major brand hearing devices.
Reviews (5)
Doug Sheffield
Dec 30, 2021
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I have been really impressed with Keeley's professionalism throughout the process - from booking the appointment, the hearing assessment, and her detailed explanation of the results and her suggestions going forward.
Mike Bullivant
Sep 12, 2021
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From the moment I first contacted Key to Hearing, I was impressed with Keeleys' friendly and professional approach to my hearing problem. After a thorough examination and diagnosis Keeley took time to explain the extent of my hearing loss and the various options open to me. At all times Keeley was caring, understanding and confidently answered any queries that I raised. I was offered a range of aids at various prices with Keeley explaining the pros and cons of each type
Following the initial fitting , two follow up appointments were arranged so that Keeley could answer any queries,check my aids
Following the initial fitting , two follow up appointments were arranged so that Keeley could answer any queries,check my aids
Deb Dennison
Apr 19, 2021
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A great find for my 90 year old mother and the whole family. Great professional friendly help, that was not just motivated by
trying to sell us hearing devices immediately. But to get to the source of the problems and then leave us with the confidence to know they are there
as we will need them in the future. They are well connected with other hearing services professionals, which helped us enormously
We cannot recommend highly enough the service from Will and Keely.
Deborah, June and family
trying to sell us hearing devices immediately. But to get to the source of the problems and then leave us with the confidence to know they are there
as we will need them in the future. They are well connected with other hearing services professionals, which helped us enormously
We cannot recommend highly enough the service from Will and Keely.
Deborah, June and family
Mavis Eastwell
Mar 14, 2021
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I am writing this on behalf of my husband Tony and would like to thank Keeley for all her help last year when she visited our home. Her compassion, understanding and Professional care was outstanding. She has improved my husbands life so much as he is now able to join in with conversations without getting anxious. He was provided with an excellent care package which included instructions and necessary items to enable him to maintain his aid when needed. Keeley also provides follow up care just to ensure that everything is ok and is still looking after my husband very well. We would highly
David Brinkman
Oct 21, 2020
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My hearing was damaged at work and I had put off getting a hearing aid for years to deal specifically with high tone deafness.
Having been to a couple of Hearing Aid shops on the high street and been put off by their prices and pressure sales techniques I found Key to Hearing.
Keely is very professional and put the interests of the client first. I cannot speak highly enough of her attention to detail in a very thorough assesment and ensuring that you get the right aid for you. To cap it all she was considerably cheaper than the same product on the High Street. My advice is to give Key to Hearing
Having been to a couple of Hearing Aid shops on the high street and been put off by their prices and pressure sales techniques I found Key to Hearing.
Keely is very professional and put the interests of the client first. I cannot speak highly enough of her attention to detail in a very thorough assesment and ensuring that you get the right aid for you. To cap it all she was considerably cheaper than the same product on the High Street. My advice is to give Key to Hearing
