Business Details
47 Years
experience
Trusted Pallet Delivery and Haulage Services in London
Established in 1979, Ketra Logistics has built a reputation as a trusted provider of palletised freight and general haulage solutions across London, the UK, and Europe. Our partnership with Palletways, the leading pallet network in the UK and Europe, enables us to deliver cost-effective, time-sensitive logistics services supported by award-winning IT systems. With depots in Thamesmead and Barking, we operate a dedicated fleet of HGV vehicles, offering full and part-load deliveries seven days a week. Our commitment to customer care is reflected in real-time tracking, flexible delivery options, and a proactive support team.Over 40 years of experience, combined with Silver FORS accreditation, ensures we meet the highest standards of safety and efficiency. We serve industrial, retail, and commercial clients, providing tailored solutions including warehouse storage, next-day economy deliveries, and premium services. Our philosophy centres on integrity, transparency, and delivering on promises, reinforced by a 24/7 operational capability. As part of a network spanning 450+ depots, we combine local expertise with international reach to meet diverse logistics needs.
Services
Pallet Distribution
General Haulage
Warehouse Storage
Next Day Delivery
Economy Delivery
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience in pallet distribution and haulage.
- Our partnership with Palletways ensures nationwide and international reach.
- We offer real-time tracking and 2-hour ETA windows for full visibility.
- Our Silver FORS accreditation guarantees high safety and efficiency standards.
- We provide 24/7 operational support for urgent logistics needs.
Associations and certifications
- FORS
Services
Pallet Distribution
Ketra Logistics offers nationwide and international pallet distribution through its partnership with Palletways. Our services include next-day, economy, and premium delivery options for 1-6 pallets, supported by real-time tracking and 2-hour ETA windows. With access to 450+ depots across the UK and Europe, we ensure timely, secure deliveries tailored to business needs.
General Haulage
We provide full and part-load haulage solutions across the UK using a dedicated fleet of artic and rigid vehicles. Services operate seven days a week, with options for spot hire, contract hire, and back-load availability. Our fleet caters to industrial and retail clients, ensuring flexibility and competitive rates for businesses requiring reliable transportation of goods.
Warehouse Storage
Ketra offers short- and long-term pallet storage at depots in Thamesmead and Barking, with a combined capacity of 500 pallets. Facilities include racking and floor storage, covered by CCTV for security. Our storage services integrate with transport solutions for seamless delivery and collection, ensuring businesses benefit from competitive pricing and tailored logistics support.
Next Day Delivery
Our next-day delivery service guarantees fast, reliable transportation of palletised goods across the UK and Europe. Available as AM or timed deliveries, including Saturdays, this service leverages Palletways' network for efficiency. Customers benefit from automatic online booking, real-time tracking, and proof of delivery via the Pallet Connect system.
Economy Delivery
Economy delivery provides budget-friendly pallet distribution without compromising reliability. Ideal for non-urgent consignments, this service utilises optimised routes within the Palletways network to reduce costs. Features include 2-hour ETA windows, online tracking, and flexible booking options, making it suitable for businesses prioritising affordability and efficiency.
Questions
What services does Ketra Logistics offer?
We provide pallet distribution, general haulage, warehouse storage, next-day deliveries, and economy freight solutions across London, the UK, and Europe.
How can I track my pallet shipment?
Real-time tracking and 2-hour ETA windows are available via our Pallet Connect system, providing visibility of your consignment's progress.
Do you offer international deliveries?
Yes, as part of the Palletways network, we deliver palletised goods across Europe through 450+ depots in 24 countries.
Are your services available 24/7?
Our general haulage operations run seven days a week, with options for urgent deliveries and collections.
What accreditations do you hold?
We are Silver FORS accredited, demonstrating our commitment to fleet safety and operational excellence.
Can I store pallets at your facilities?
Yes, we offer short- and long-term storage at Thamesmead and Barking depots, with 500-pallet capacity and CCTV coverage.
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Reviews (6)
Ukrstars Ltd
Nov 12, 2021
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This is worse logistic company in my trading experience.
-Firstly, they are lying;
-Secondly, they missed delivery 3 times within 4 days. How? I will tell you how, - they are lazy to do anything; for them to mark failed delivery is the best option with none reason why. Then u need spend lot of time, been stressed because u cant finish your work on time which delay other clients and your pocket also! Be ready to spend your money by collecting your goods yourself, other ways you may wait ages!
Useless company
-Firstly, they are lying;
-Secondly, they missed delivery 3 times within 4 days. How? I will tell you how, - they are lazy to do anything; for them to mark failed delivery is the best option with none reason why. Then u need spend lot of time, been stressed because u cant finish your work on time which delay other clients and your pocket also! Be ready to spend your money by collecting your goods yourself, other ways you may wait ages!
Useless company
Natalia Diez
Dec 23, 2020
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If I could give zero stars then I would. Worst logistics company I have ever had to deal with. Zero communication to their clients when issues happen, and no real explanations as to why the issues occured. Deliveries not completed on several occasions!! Not good enough.
Mark Parmenter
May 29, 2020
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Amazing company! Friendly, helpful staff. Overall, a very reliable, professional and efficient service. Highly recommend!
David Moore
Jan 06, 2020
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'Did exactly what it said on the tin'. Ketra collected on time and delivered on time. Great Customer service. They even provided me with a 2 hour delivery window. Definitely recommend
Ellie Messenger
Nov 07, 2019
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3pm today a Ketra delivery driver wants to stop and deliver here!fully be rude shout out he’s not moving.on a diverted road! School hour time!!
Matthew Mitchison
Oct 13, 2019
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An excellent transport company, they always manage to get our deliveries done on time and at a fair price.