Business Details
25 Years
experience
Emergency
services
Professional Language Services in Hemel Hempstead
Founded in 2001, Herts Interpreting & Translation Service (HITS) has grown from modest beginnings to become one of the UK's leading independent providers of language support services. We deliver over 40,000 annual assignments through a network of 13,000+ global linguists, serving diverse sectors including healthcare, legal, education, and public services. Our commitment to ethical standards is demonstrated through rigorous interpreter vetting, including criminal checks and adherence to public service interpreting ethics. As a social enterprise under Community Action Dacorum, we reinvest profits to support community initiatives while helping clients meet environmental and social governance targets. Our 24/7 service operates across 330+ languages, combining technological innovation with human expertise to break communication barriers.With award-winning training programs accredited by the Chartered Institute of Linguists, we maintain industry-leading standards through continuous professional development. Our clients benefit from consistent interpreter assignments, rapid response times, and tailored solutions that adapt to evolving language needs. From face-to-face and video interpreting to document translation and British Sign Language support, we provide comprehensive communication solutions. Our extensive experience serving NHS Trusts, local authorities, and charities ensures we understand complex public service requirements. Backed by 20+ years of operational history and a reputation for reliability, we combine competitive pricing with exceptional service quality to deliver measurable value to organisations nationwide.
Services
Face-to-Face Interpreting
Telephone Interpreting
Video Interpreting
Document Translation
BSL Support
Interpreter Training
DBS Checks
Audio Translations
Language Assessments
Communication Support
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of experience in public service interpreting
- Our network covers 330+ languages with 13,000+ qualified linguists
- We provide 24/7 emergency interpreting and translation services
- Our social enterprise model supports community development projects
- We maintain strict ethical standards with DBS-checked professionals
Associations and certifications
- Chartered Institute of Linguists
- Nuffield Trophy
Services
Face-to-Face Interpreting
We provide in-person interpreters fluent in 140+ languages for healthcare, legal, education, and public sector appointments. Our professionals maintain strict confidentiality and undergo mandatory criminal checks. With interpreters available nationwide, we ensure cultural competence and accurate communication for critical meetings.
Telephone Interpreting
Our 24/7 telephone interpreting service covers 330+ languages with UK-based professionals. Ideal for urgent consultations, this cost-effective solution offers rapid response times while maintaining the same ethical standards as our face-to-face services. Available on-demand or pre-scheduled.
Document Translation
We offer certified translations for legal, medical, and commercial documents in all language combinations. Our UK-based translators provide proofreading and authentication certificates. Services include technical manuals, official certificates, and marketing materials with formatting adaptation for different languages.
BSL Communication Support
Registered British Sign Language interpreters support deaf clients through NRCPD-certified professionals. We provide lip-speaking, deaf relay, and electronic note-taking services. All interpreters meet National Occupational Standards for interpreting with deaf and blind individuals.
Interpreter Training
As a Chartered Institute of Linguists centre, we deliver DPSI-accredited training programs. Our courses prepare interpreters for public service roles with practical skills in ethics, terminology, and professional conduct. We've trained over 2,000 interpreters since 2001.
Questions
What interpreting services do you offer?
We provide face-to-face, telephone, and video interpreting in 330+ languages, along with British Sign Language support and document translation services.
Do you provide certified translations?
Yes, all translations include proofreading and authentication certificates. We handle legal, medical, and commercial documents with UK-based professional translators.
Are your interpreters qualified?
All interpreters undergo DBS checks and meet public service interpreting standards. BSL interpreters are NRCPD-registered with National Occupational Standards compliance.
What training programs are available?
We offer DPSI-accredited courses through the Chartered Institute of Linguists, including introduction to public service interpreting and specialist terminology training.
How does your 24/7 service work?
Our emergency interpreting service operates continuously with telephone and video options available within minutes, supported by UK-based linguists across all time zones.
Reviews (1)
Jev Ulass
Oct 29, 2020
Report
I would like to say huge Thank you to Russian interpreter Veronika Voskressenskaia who helped and helping my father to go through his hospital procedures. This interpreter is always FRIENDLY , PROFESSIONAL, RELIABLE , UNDERSTANDABLE and ALWAYS ON TIME. I cannot say enough how wonderful she is with helping to non English speaking customers. I have to admit that Veronika is gold to your company! Thank you very much for providing high interpreting services due to the COVID-19 pandemic. Thank you very much again! Kind Regards
