Business Details
14 Years
experience
Your Trusted Hair & Beauty Salon in Bedford
Established in 2012, Venus Hair and Beauty is Bedford's only Five Star High Street Salon, offering premium hair and beauty services with a unique blend of luxury and expertise. Our senior stylists have trained at prestigious institutions like the Goldwell and Vidal Sassoon Academies in Mayfair, London, ensuring mastery in advanced colour techniques and precision cuts. We provide a sanctuary-like experience with five private treatment rooms, each equipped with backwash stations and designed to ensure client comfort. Our commitment to safety and exclusivity is unmatched, with individual cutting rooms allowing clients to avoid shared spaces.We combine technical excellence with hospitality, offering complimentary wine, Wi-Fi, and tablets during treatments. Recognised by the Hair Industry's 'Good Salon Guide' as a Top Drawer 5 Star Salon, we maintain our reputation through consistent client satisfaction reflected in Google and Facebook reviews. Our operating hours include extended availability on Sundays, and we prioritise flexible appointment scheduling. With a focus on continuous improvement, we actively recruit skilled professionals to maintain our high service standards while offering competitive pricing that reflects our Bedford location rather than London rates.
Services
Hair Styling
Beauty Treatments
Private Salon Rooms
Hair Consultations
Colour Services
Details
- Year established: 2012
Highlights and features
- We offer 5-star hair and beauty services in private treatment rooms
- Our stylists trained at Goldwell and Vidal Sassoon Academies in London
- Complimentary wine and Wi-Fi provided during all treatments
- Recognised as Bedford's only Five Star High Street Salon
- Maintain 5-star Google and Facebook reviews from satisfied clients
Associations and certifications
- Good Salon Guide Top Drawer 5 Star Salon
What people say
5 Star service
Free glass of wine
Private salon rooms
Services
Hair Styling
Professional hair styling services using Sassoon-certified techniques in private treatment rooms. Our London-trained stylists specialise in precision cuts and advanced colour treatments. Clients receive personalised attention with complimentary hospitality amenities during their appointments.
Beauty Treatments
Luxury beauty treatments delivered in exclusive private suites with individual backwash stations. Services combine technical expertise with comfort-focused amenities including free wine and Wi-Fi access. Each treatment room provides a sanctuary-like environment away from main reception areas.
Private Salon Rooms
Five dedicated private treatment rooms offering exclusive access for all services. Designed to maintain client safety and comfort, these rooms allow treatments without proximity to other customers. Each space includes modern amenities to enhance the salon experience.
Hair Consultations
Complimentary hair consultation services with expert stylists trained at London's prestigious academies. Sessions include professional recommendations for cuts, colours, and styling techniques tailored to individual client needs and preferences.
Colour Services
Specialist hair colour services using advanced techniques developed through London academy training. Our stylists provide precise colour application with attention to individual hair types and desired outcomes, ensuring professional results in a relaxed environment.
Questions
What hair services do you offer?
We specialise in Sassoon-certified hair styling, precision cuts, and advanced colour treatments delivered by London-trained professionals in private treatment rooms.
Are your stylists professionally trained?
All senior stylists trained at Goldwell and Vidal Sassoon Academies in Mayfair, London, ensuring mastery of technical hairdressing techniques.
Do you offer beauty treatments?
Yes, we provide luxury beauty treatments in private suites with individual backwash stations and complimentary hospitality amenities.
What are your opening hours?
Open six days weekly: Tuesday-Thursday 10am-6pm/8pm, Friday 10am-6pm, Saturday 9am-5pm, Sunday 10am-6pm, closed Mondays.
Is parking available?
While we don't have on-site parking, our central Bedford location offers convenient access with nearby public parking facilities.
How can I book an appointment?
Contact us directly via telephone at 01234 210280 for immediate appointment scheduling with our reception team.
Videos
Reviews (6)
Addison Dawar
Sep 15, 2026
Report
Avoid at All Costs - Appalling Management, Harassment and Hidden Fees by Pav. I have never felt the need to leave a review of this nature before, but the behaviour I experienced from the manager Pav was so deeply shocking and unprofessional that I feel a duty to warn other clients. It is genuinely alarming that someone with this complete lack of professional boundaries is running a business
She handles customer care with a shocking lack of professional boundaries, resulting in a toxic environment that left me feeling completely targeted and bullied
After paying 120 for a balayage that left a harsh, unblended blocky line across my crown that is incredibly brassy and orange rather than a creamy blonde, I called the salon three separate times over two consecutive days simply requesting a callback from management to discuss a quick adjustment.
During the appointment, I explained so many times to my hairstylist that I wear my hair half-up and heavily emphasized that I wanted the crown very blonde with a seamless transition to the root. That was the primary reason I paid to book this balayage just a couple of months later rather than waiting six months, I paid for that specific result and did not get it.
Furthermore, I explicitly emphasized that I wanted the bottom part of my head done too, and it was completely left dark and ignored. Instead, I was left with harsh brassy lines and stark darkness when I put my hair up.
I was completely ghosted by the front desk, forcing me to physically walk into the salon just to get an answer. When I walked in, Pav finally agreed to look at my hair. She personally inspected the crown section, agreed it needed a blend adjustment, and booked me an appointment. However, as we were walking down the staircase directly after this consultation, she stopped randomly right in front of me and crossed every professional line to make highly inappropriate, unsolicited comments about my appearance and age, interrogating me about my personal life and studies.
For a grown woman in a management position to target a young client with invasive personal remarks on a staircase was highly inappropriate and crossed clear professional boundaries. Crucially, she did not mention a single penny or fee during this face-to-face booking. Around two weeks passed while I waited for the scheduled appointment date. On the morning of the actual correction appointment, I called up since I received calls the day before and Pav sprung a surprise 50 charge on me, gaslighting me by stating she "didn't know why I assumed it would be free" for a technical correction that she had personally agreed to fix without ever mentioning a price.
When I politely questioned why the fee was hidden during our in-person consultation, Pav completely snapped. She launched into a vile personal attack over the phone, aggressively stating that I was "confused," "didn't know what I wanted," and weaponised her staff against me by saying, "Weve all agreed youre a difficult client." This was only my second time ever using this salon. She maliciously used her authority to attack my character.
In all my years as a consumer, I have never had a business cross professional boundaries to the point of making me cry. To be insulted, targeted about my looks on a staircase, and hit with surprise fees after paying premium prices is completely disgraceful. Sue Rich needs to genuinely look closely at who is running her business.
She handles customer care with a shocking lack of professional boundaries, resulting in a toxic environment that left me feeling completely targeted and bullied
After paying 120 for a balayage that left a harsh, unblended blocky line across my crown that is incredibly brassy and orange rather than a creamy blonde, I called the salon three separate times over two consecutive days simply requesting a callback from management to discuss a quick adjustment.
During the appointment, I explained so many times to my hairstylist that I wear my hair half-up and heavily emphasized that I wanted the crown very blonde with a seamless transition to the root. That was the primary reason I paid to book this balayage just a couple of months later rather than waiting six months, I paid for that specific result and did not get it.
Furthermore, I explicitly emphasized that I wanted the bottom part of my head done too, and it was completely left dark and ignored. Instead, I was left with harsh brassy lines and stark darkness when I put my hair up.
I was completely ghosted by the front desk, forcing me to physically walk into the salon just to get an answer. When I walked in, Pav finally agreed to look at my hair. She personally inspected the crown section, agreed it needed a blend adjustment, and booked me an appointment. However, as we were walking down the staircase directly after this consultation, she stopped randomly right in front of me and crossed every professional line to make highly inappropriate, unsolicited comments about my appearance and age, interrogating me about my personal life and studies.
For a grown woman in a management position to target a young client with invasive personal remarks on a staircase was highly inappropriate and crossed clear professional boundaries. Crucially, she did not mention a single penny or fee during this face-to-face booking. Around two weeks passed while I waited for the scheduled appointment date. On the morning of the actual correction appointment, I called up since I received calls the day before and Pav sprung a surprise 50 charge on me, gaslighting me by stating she "didn't know why I assumed it would be free" for a technical correction that she had personally agreed to fix without ever mentioning a price.
When I politely questioned why the fee was hidden during our in-person consultation, Pav completely snapped. She launched into a vile personal attack over the phone, aggressively stating that I was "confused," "didn't know what I wanted," and weaponised her staff against me by saying, "Weve all agreed youre a difficult client." This was only my second time ever using this salon. She maliciously used her authority to attack my character.
In all my years as a consumer, I have never had a business cross professional boundaries to the point of making me cry. To be insulted, targeted about my looks on a staircase, and hit with surprise fees after paying premium prices is completely disgraceful. Sue Rich needs to genuinely look closely at who is running her business.
Liz Sorbo
Jan 15, 2022
Report
I'm so glad I stumbled across this little gem of a hair salon smack bang in the heart of Bedford town centre. The quirky themed rooms are fun and add to the ambience of the place. All the staff I came across… were happy, friendly and accommodating. My hairdresser was Elysia who knew exactly what I wanted in terms of haircut, style and colour. I wanted my natural grey hair, framing my face, enhanced a bit more for a more striking look. Elysia did an absolutely fantastic job! Thank you Elysia for making my first visit to you so special and creating exactly the look I was after. My search for
Emily Musgrave
Aug 26, 2021
Report
Positive:Cleanliness,Professionalism,Punctuality,Quality,Value
First time having my hair cut at Venus - I will definitely be back. Yvette cut and styled my neglected hair and I love it. Thank-you!
Service:Hairstyling
First time having my hair cut at Venus - I will definitely be back. Yvette cut and styled my neglected hair and I love it. Thank-you!
Service:Hairstyling
Lesley Payne
Aug 03, 2021
Report
After a disastrous experience at a different salon a year ago, I was nervous about my hair appointment but I had no reason to be! Yvette made me feel relaxed and confident from the initial consultation to my… actual appointment. Her knowledge and experience, together with her lovely personality, made it an enjoyable experience from start to finish. I am so pleased with the result and can highly recommend Venus (and particularly Yvette). She has been cutting my son's hair for quite a while and he won't have anyone else! Also love the fact that you get your own private themed room. So cool
Diana George
Jul 26, 2021
Report
I was absolutely blown away today at Venus. Elysia literally brought my hair back to life. I'm such a princess about what colours I choose and what I think would look nice. I put my trust in her and I've come out with the most beautiful hair colour I've ever had; the pictures speak for themselves. I was so scared about having to have my hair all chopped off to save it. Elysia really listened and somehow I came out with it looking longer!? I won't be going anywhere else, she's gained a customer for life!
Fiona Griswood
Jul 16, 2021
Report
Yvette fixed a dire haircut I had. A lovely lady who did an amazing job and understood my wavy/curly hair needs. Beautiful unique salon. I would highly recommend.